Talkmobile Reviews 

17,110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for being exceptionally helpful, patient, and knowledgeable, resolving issues quickly and efficiently. People appreciate the first-class customer service and the smooth, easy processes for setting up new contracts or transferring services. Many also highlight the excellent value, noting reasonable prices and good deals, often including more data or being significantly cheaper. However, some customers noted issues with service and connectivity immediately after transferring their numbers. A few others felt customer service could be difficult to reach, experiencing long hold times or unhelpful interactions.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are often helpful,... See more

Service

Customers had positive experiences with service, often describing it as first-class, excellent, and superb,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices very reasonable and even cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not sure what i required for second mobile phone number from TalkTalk, Sorted via chat on website. Most helpful agent Omar soon sorted. Great price and contract given. Cannot fault service in any wa... See more

Rated 5 out of 5 stars

The telephone agent was extremely helpful. He answered my questions very quickly. He was very patient with me. His explanations were thorough and to the point. There were no hard selling tactics used.... See more

Rated 5 out of 5 stars

Had a contract with Talkmobile for 1 year and they've been a consistent, strong network provider. Recently needed support with some queries and spoke to Abdallah on live chat who was professional, kno... See more

Rated 5 out of 5 stars

Had difficulty accessing my account as it was my wife's phone number and she had had the sim only deal for as long as I could remember. I wanted to change her sim only deal. Contacted Talkmobile onli... See more


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Telecommunications Service Provider

About Talkmobile

Written by the company

Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.

Talkmobile's Network

Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.

Talkmobile customers can use their SIMs whilst roaming all over the world.

Talkmobile's Customer Care

In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.

Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.

Talkmobile deals allow data tethering to give customers freedom to use their data however they want.

Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(17,110)

5,258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good network

Really good network. I often have signal when my friends/family don't.
Very good value. Occasionally upgrade my plan with no extra cost.
Customer service is quick and helpful.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Kranti is very helpful

Kranti is very helpful, polite, understanding and give me good advice to make things easy. The service is fast and easy.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

So easy to upgrade data package.

Upgraded from 5gb to 100gb for just a few pounds more. Great value and easy to do in the Talkmobile upgrades page. Just entered my phone number and chose a package. Got an email with order confirmation. Took seconds to upgrade.

22 July 2026

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