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Twickets Reviews 

8,257
•
TrustScore 5 out of 5

4.8

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company, consistently finding the process of buying and selling tickets easy, safe, and efficient, with smooth transactions and quick transfers. Many appreciate securing genuine tickets at face value or below, thanks to clear pricing and no hidden fees. The platform's straightforward user experience, including event finding and alerts, is also highly praised. However, some customers noted that the platform's fees can be perceived as high or steep, with some questioning the percentage-based charge for electronic transfers. A few other people also felt that there were occasional issues with tickets not being transferred or received as expected, leading to disappointment. Additionally, some reviewers experienced website glitches or system problems, such as non-functional buttons or general system failures.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the process of buying and... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and use for both buying... See more

Service

People report positive experiences with service, often highlighting its ease, efficiency, and speed for both... See more

Order

Reviewers highlight positive aspects of order, with many finding the purchase process very easy and... See more

Price

Customers had positive experiences with price, often finding tickets at face value or less, which they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent experience from start to finish! Bought System of a Down tickets through Twickets, and the whole process was quick, easy, and completely stress-free. The resale process felt se... See more

Rated 5 out of 5 stars

Really easy, was so grateful at the opportunity to sell as I honestly thought when the clash with the England game came about and hundreds of tickets popped up, i would not have sold or got my money b... See more

Rated 5 out of 5 stars

I've used Twickets a few times. Always managed to get into the events and always managed to get the tickets for below face value. That won't happen for everyone, but l guess l got lucky. On this occas... See more

Rated 5 out of 5 stars

Safe and easy to use resale site. When trying to purchase high demand tickets, it does feel that perhaps it’s the luck of the draw if you get your alert emails quick enough however I like how reliable... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Replied to 95% of negative reviews

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4.8

All reviews

(8,257)

2,324 reviews in the last 12 months

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Rated 5 out of 5 stars

Great, secure resale site

This isn't the first time i've purchased and sold through Twickets. I think it's a great site and you have peace of mind that it is safe and secure. If you're willing to risk it and wait until nearer the event you can grab a serious bargain. I recently purchased BST Hyde Park Diamond VIP tickets for £56 each - they should've been over £200 each. Great site, great customer service if required and you know it's legit.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Twickets twice now to sell…

I’ve used Twickets twice now to sell tickets for gigs I couldn’t attend and have to say it was very straight- forward plus also gave a good connection to the people that purchased. I haven’t bought tickets yet via Twickets but I’m sure will do and would have no second thought about doing so.

11 July 2026
Unprompted review

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