Everything was easy to use except for receiving my tickets. I had some trouble accessing them but I was able to use the chat function and got the problem figured out. Overall good experience consideri... See more
Company replied
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Review summary
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Easy to navigate the app. Prices were similar to other apps, but I get loyalty reports with Vivid Seats. The problem I had is the seats I bought at Wrigley Field did not have the same view as what was... See more
Company replied
Somewhat confused why tickets are being mailed to home address very close to event date. Why not just use digital ticket already confirmed?
Company replied
Very good experience- would have given 5 stars if tickets were received sooner and not just a day out of event.
Company replied
Company details
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
118K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Easy and best price!
7 September 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Easy to navigate
Easy to navigate. Specially the seat map.
You show the total before purchase.
7 September 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi Roger & Tina, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Easy peasy and great prices.
7 September 2026
Reply from Vivid Seats
Hi Doug, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Fast and great tix!
7 September 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Always easy to order through vivid
Always easy to order through vivid. No BS just the price.
7 September 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Easy process. Fees already part of the price!
The ease of the transaction plus the fees are included.
7 September 2026
Reply from Vivid Seats
Hi Mark, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Easy to use and access when the time…
Easy to use and access when the time came to parking at the bucs stadium. Thanks yall!!
19 August 2026
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
I disliked how I’m buying tickets from…
I disliked how I’m buying tickets from a third party at a higher price than what the ticket was originally. Middleman ticket sales is so stupid. Just another grift that drives up prices.
5 September 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
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