Raiffeisen Schweiz Reviews 

157
TrustScore 2.5 out of 5

2.4

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Company details

  1. Bank
  2. Financial Institution

Information provided by various external sources

Drittgrösste Schweizer Bankengruppe, führend im Retail-Geschäft mit individuellen Lösungen für Firmen- und Privatkunden seit 1899.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

157 reviews

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2.4

All reviews

(157)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an occasion to go to the…

I had an occasion to go to the Raiffeisen bank in Vadianstrasse St. Gallen today As I had a problem logging into my E-Banking. The delightful young man who incidentally spoke very good English was so helpful and solved the problem for me with patience and politeness. I am very low tech but he did not make me feel inadequate in any way. Thank you so much

13 November 2024
Unprompted review
Rated 2 out of 5 stars

We've seen better

If you block your card in the ATM, even if the bank is open, it's impossible to retrieve it. Opening hours are kept to a minimum. If you buy something with your visa/debit card, the balance will be updated after ... 3 days. Not very practical for tracking your budget from the app.

A friend who moved to Switzerland couldn't open an account because he didn't have a fixed work permit, just a seasonal work permit. How can he receive his salary? Another bank agreed.

There are many other problems, but I don't feel like explaining them any further.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Refused to open a bank account

Thank you raiffeisen for declining to open a bank account for me, after I said im here for 3 weeks still with daily contracts and in 1 month i would have a long term contract. How should I have an Iban to be possible to receive my salary for now?
Im glad there are another banks like UBS that opened the account for me with no problems.
Thank you UBS for opening a bank account like a normal bank should do.
Thank you Raiffeisen for refusing me as a client.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible bank

Terrible bank. My husband has an account there. My husband went to a Bankomat to get cash out. The bankomat got his card on a saturday afternoon. We tried called the "24 hours Notfall Nummer". On the phone was informed that they are closed after 1pm on saturday. So its actually no "24 hours Notfall Nummer", right?? Lickily mt husband has other credit cards from other Bank and could pay some restaurant bill. If he had only Raiffeisen then he would have a big problem.

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Hard to go to an online bank

Hard to go to an online bank, hard to use it. Costumer service zero - 0. I do not understand why people like this bank or why it is ranked as the best bank in Switzerland. Thank you but NO!

19 October 2023
Unprompted review
Rated 1 out of 5 stars

Terrible bank

Super difficult to use, confirmation emails and numbers take ages to arrive. The photoTan thing is stupid and makes things so difficult. It's all so slow and old school.

13 June 2023
Unprompted review
Rated 1 out of 5 stars

My terrible experience with Raiffeisen bank is…

My experience with Raiffeisen bank is terrible. The bank provides poor customer service (waiting for one hour and above, to make a simple action), no cash at the banks' branches, high fees, application that its not working/blocked, Asking unnecessary documents (my second bank didn't request any documents). They even inform me via an email that my bank account is going to be closed within one month, no explanation was given (not that I need) but the bank's action is unprofessional and shady. The only good thing is the "happy hour", everyday between 10:00-11:00 you can exchange money in a good rate. Rather than that, I highly recommend to stay away from this bank. I did:).

12 February 2022
Unprompted review
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