Banner for Qronge

Qronge Reviews 

114
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, finding the bikes sturdy, well-built, and offering excellent value for the price. Many appreciate the smooth and comfortable ride, with features like good battery life and powerful assistance enhancing their user experience. People also frequently highlight the ease of assembly, making it simple to get started, and praise the responsive, helpful customer service team. However, some people mentioned issues with product reliability, such as throttles failing, power cutting out, or bikes stopping working prematurely. A few customers also experienced problems with components like kickstands being weak or defective, and some received products with missing parts or damage upon arrival. Additionally, some reviewers were not happy with customer service, describing it as unhelpful or slow to resolve issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the overall... See more

Quality

Consumers find quality to be positive, with many reviewers praising the bikes as well-built, sturdy, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the products offer great value and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

User experience

People report positive experiences with the user experience, finding the product enjoyable and easy to use.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like this bike! It was fairly easy to assemble which is saying something since I have no mechanical skills at all. Rides well with controls in easy reach; I have folded both bikes (I bo... See more

Rated 4 out of 5 stars

The bike was fairly easy to assemble, considering my lack of "expertise". It has plenty of useful features & is comparable to a friend's bike that was more than double the price! It is supposedly fold... See more

Rated 4 out of 5 stars

Purchased my Meteor in August of 2025. Assembly was easy and was taking the first ride within an hour. I'm in my 60's and have 4 grandkids living with me. I can actually go on bike rides with them and... See more

Rated 4 out of 5 stars

Ordering the bike was easy. Bike came in good sized box (heavy) packaged well directions were easy enough to follow. The bike was very fast for me being new to ebikes, took it to the mountains on vaca... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About Qronge

Written by the company

About Qronge Reviews Epic Deals Blogs Contact Us

Welcome aboard Qronge!

QRONGE - Your Ultimate Companion in Exploring Nature's Beauty.

At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.

Stress-free shopping at Qronge

We’re thrilled to have you with us and hope every visit feels effortless and fun.

We’re thrilled to have you with us and hope every visit feels effortless and fun.

Free Shipping

1-Year Warranty

Hassle-Free After-Sales

Flexible Installment Payment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(114)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great bikes!

The bikes arrived in just a short time! However, we did have a glitch in the assembly process, but, Qronge staff were quick to respond and solve our issue. These are awesome bikes and we can't wait to ride them!

10 February 2026
Rated 5 out of 5 stars

This is my second E-Bike

This is my second E-Bike
I’ve had the bike about 4 months now
Love this E-Bike easy to assemble and put together. Rides nice and smooth. Battery lasts thru the ride. Pedal assist works well.
Great price

11 February 2026
Rated 5 out of 5 stars

MY SON SAID IT WAS HIS BEST CHRISTMAS PRESENT EVER

My son has been begging for a dirt-bike for several years. We finally broke down and got him one for Christmas. I was very hesitant to buy one online because sometimes you don’t know what you’re getting. I am so happy I went with QRONGE and then spark 1 electric motorcycle. He loves it. The bike came
Almost completely assembled, came with all of the tools to put it together. Took me about 1 hour by myself to have it all set up. I am 6’3” tall and 260lbs and hit 53mph on it . This thing is fast and well built. Customer service and tracking was always in communication.

10 February 2026
Rated 5 out of 5 stars

Bought for a brother

1) No problems with purchase and the bike was delivered on time with all the components, right down to the last nut and bolt.
2) Assembly was easy. I took me a day but I took my time. The instructions were right on and easy to follow. Really - anticipation built with every step completed.
---Once the bike was ready to go, it was given to a brother. Although i have no 1st hand experience on riding the bike, the brother has had nothing but praise for riding the bike.
3) Up to date, and this is where I do have 1st hand experience, is that the costumer service is top notched. They, Qronge, make it so easy to buy spare/extra parts. There is never an issue using a card, placing an order or just asking for knowledge. This issue alone is why I will return to Qronge for future needs of transportation and just plane riding enjoyment.

1 October 2025
Rated 5 out of 5 stars

Team Qronge/Great bike

After ordering and using my Qronge Thunder fat tire e-bike I have been very pleased with Qronge responsive team. They have gone above and beyond to make my experience great!! Using the bike has made my commutes so much easier and very comfortable. The bike is exactly what I expected and more!! Definitely recommend anyone with a long commute that wants to be eco friendly or just wants to ride a bike instead of driving to try Qronge out. Battery life on my Thunder e-bike is more than capable of taking me to and from on my 30 mile commute. Power is very responsive and peddle assist make the battery life outstanding!!

5 February 2026
Rated 5 out of 5 stars

A great experience purchasing & riding & answering questions!

We have really enjoyed our Qronge electric bikes!
My wife and I are getting older and some of the steep hills we ride are becoming a challenge.
We still want to get the most exercise out of our time and these bikes allow us to do that, while giving us the extra boost when needed.
They were well packaged and easy to assembly the few items that needed it!
Thank you Qronge.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I love the bike

I love the bike, it's super fast and super fun! The company is great too. They followed up after my purchase to make sure I was satisfied, which I am. Then, when I told them that I had a small mis-hap and needed some parts, they were quick to get them ordered for me and even offered the parts at a discounted price. Awesome customer service!

2 February 2026
Rated 5 out of 5 stars

I was very happy with my qronge order

I was very happy with my qronge order. I’d been looking for a reasonably priced e-bike for my son who out grew his. Every that had a decent look was well over $3k and anything around the $1k price point looked like it came from the 60’s. The preorder process was clear and when I ordered in October, the estimated ship date was late November and I was hopeful the bike would arrive by Christmas. I contacted customer service and was told it may not ship in time. I was disappointed, but understood, and then about a week later I got the shipping notification and had the bike with just a few days. Assembly was easy and my son loves the bike.

28 January 2026
Rated 5 out of 5 stars

I can’t believe it was less than $2k

The delivery was within 5 days of delivery launch date.

The bike has blinkers, horn, 3 light modes, 3 ride modes, brake light. I honestly didn’t need any of that, but my son likes it.

I am 245 lb and the bike scoots me around with no problem. Plenty of power and super fun. No issues with supplier and quality of bike is fantastic. The pricing should be double what it is.

30 January 2026
Rated 5 out of 5 stars

I have had zero issues with this bike

I have had zero issues with this bike. I use it for hunting/trapping. Battery life is good and is easy to maintain. The step through design is preferable over my other bike that isn’t step through. I’m impressed so far with this bike that cost less than a replacement battery for my other ebike. I would purchase again if needed.

30 January 2026
Rated 5 out of 5 stars

Meteors E-Bike review

I wasn't sure what to expect as the Qronge Meteor was my first E-Bike purchase online and was more than satisfied. Delivery was only a couple days, everything was included and easy to assemble and the bike is running great, better than expected. Great value and I would order again.

28 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look