Banner for Qronge

Qronge Reviews 

114
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, finding the bikes sturdy, well-built, and offering excellent value for the price. Many appreciate the smooth and comfortable ride, with features like good battery life and powerful assistance enhancing their user experience. People also frequently highlight the ease of assembly, making it simple to get started, and praise the responsive, helpful customer service team. However, some people mentioned issues with product reliability, such as throttles failing, power cutting out, or bikes stopping working prematurely. A few customers also experienced problems with components like kickstands being weak or defective, and some received products with missing parts or damage upon arrival. Additionally, some reviewers were not happy with customer service, describing it as unhelpful or slow to resolve issues.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the overall... See more

Quality

Consumers find quality to be positive, with many reviewers praising the bikes as well-built, sturdy, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the products offer great value and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

User experience

People report positive experiences with the user experience, finding the product enjoyable and easy to use.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like this bike! It was fairly easy to assemble which is saying something since I have no mechanical skills at all. Rides well with controls in easy reach; I have folded both bikes (I bo... See more

Rated 4 out of 5 stars

The bike was fairly easy to assemble, considering my lack of "expertise". It has plenty of useful features & is comparable to a friend's bike that was more than double the price! It is supposedly fold... See more

Rated 4 out of 5 stars

Purchased my Meteor in August of 2025. Assembly was easy and was taking the first ride within an hour. I'm in my 60's and have 4 grandkids living with me. I can actually go on bike rides with them and... See more

Rated 4 out of 5 stars

Ordering the bike was easy. Bike came in good sized box (heavy) packaged well directions were easy enough to follow. The bike was very fast for me being new to ebikes, took it to the mountains on vaca... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About Qronge

Written by the company

About Qronge Reviews Epic Deals Blogs Contact Us

Welcome aboard Qronge!

QRONGE - Your Ultimate Companion in Exploring Nature's Beauty.

At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.

Stress-free shopping at Qronge

We’re thrilled to have you with us and hope every visit feels effortless and fun.

We’re thrilled to have you with us and hope every visit feels effortless and fun.

Free Shipping

1-Year Warranty

Hassle-Free After-Sales

Flexible Installment Payment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(114)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We love our new bikes

We love our new bikes. The price was a good deal as well. The only reason for giving 4 stars and not 5 is because we had a few issues. Had a seat that was put together wrong and a wire that was cut. Qrong made everything right. Best way to communicate with them is e-mail.

23 March 2026
Rated 5 out of 5 stars

I like the style of the bike and the…

I like the style of the bike and the price. As I’m getting older, the step through is a safe design. It’s heavier than i expected but riding without any power is no problem. I wouldn’t bother using the included mirrors as they vibrate too much. But I got a sturdier version and it’s great. I plan on using this for longer rides when I get too tired of peddling.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

To buy or not to buy an ebike

I've debated to buy or not to buy a ebike.
Have rode commuter bikes for quite a while.
Looked into Qronge as well as a few other companies.
Looked at reviews and decided to buy the Meteor.
It came well packaged and relatively easy to put together with no problems. Taken it for a spin and
the bike works very well.... it fun. Look forward to many rides in the future!

19 March 2026
Rated 5 out of 5 stars

Qronge kicks ass

I looked at a bunch of different options for e-bikes and this one looked and felt right. It arrived quickly, maybe a week or so, and the setup took a few hours. Since then I've ridden it all over town, bike paths, and a little bit of off roading. It makes going up hills easy and makes bike rides awesome

19 March 2026
Rated 5 out of 5 stars

Very Satisfied with Meteor ST

I bought 4 Meteor ST for my family and customer rep was so nice to ask her manager for discount for bulk buy which was approved. There was a problem with front fork and a replacement part was sent timely and cost of labor was credited. The e-bikes rides are smooth and quiet. The pedal assist motor provided effortless power even up steep hills. I appreciated that the bikes came with minimal assembly and ready to go almost right out of the box with all needed accessories. We just needed to buy helmets and ready to hit the trails. I highly recommend this bike and company.

18 March 2026
Rated 5 out of 5 stars

Boat Bikes…

We purchased two bikes to have as land transportation on our boat. The bikes are sturdy and well-built. They are a bit heavy, but manageable. They are comfortable to ride. The communication and service from Qronge was responsive and efficient.

6 March 2026
Rated 5 out of 5 stars

Great reliable transportation for somebody that’s handicap like me

If your handicap like me, this electric trike Bike is the bike that you need. I’m consistently using the pedal assist because I’m handicap so I’m able to run little errands that I need to be handled without using a car. I ride my Trike Bike everywhere the grocery store. The battery and the suspensionhandling is very excellent on this bike. I wouldn’t purchase from any other company, but this one they are the best hands-down.

4 March 2026
Rated 5 out of 5 stars

The X1 Spark is an amazing bike

The X1 Spark is an amazing bike , put to the test, we find this the best bang for your buck in e-dirt bikes. My son loves it and have had zero problems with it. It supports its speed and durability and rides like a top notch dirt bike. It’s super quiet and rides smooth.

4 March 2026
Rated 5 out of 5 stars

This is a great bike

This is a great bike. This bike is built strong but not too heavy for a senior woman to handle. It came with many features and was surprisingly easy for me to assemble without help. I am enjoying the ride! Great for going to the pool and events at the clubhouse.

23 February 2026
Rated 5 out of 5 stars

easy to communicate with

I have had a good time working with Qronge. It is a straight up company. I ordered a pre order dirt bike. Every e-mail i sent in I got a response. I understand with all the new shipping changes things have gotten more difficult, but it still worked out well. My bike was damaged in shipping and Qronge shipped me the parts I needed to make the repair at no charge and quickly.

9 February 2026
Rated 5 out of 5 stars

Hi I bought my e-bike on line it came…11/25

Hi I bought my e-bike on line it came fed x easy to assemble charged the battery took it out for the first time very fun and very easy ride get great mileage out of the battery life. Would recommend the bike to anyone who wants a quality bike it also has full suspension great for long term riding again a great product.

13 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look