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Prospa New Zealand Reviews 

1,198
•
TrustScore 4.5 out of 5

4.5

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for being extremely helpful, friendly, and efficient when handling various business funding needs and requests. People mention that the overall application process is exceptionally fast, smooth, and completely stress-free, making it a dependable choice for growing enterprises. Consumers deeply appreciate the personalized support, patience, and clear guidance provided by staff members during every single interaction along the way. Some reviewers were not happy with the communication, noting poor service, wasted time, and ongoing difficulties in receiving transparent explanations for decisions. These individuals felt that communication could be improved, mentioning poor responses and a lack of clear reasoning.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently describing it as fast, efficient, and very easy... See more

Staff

Customers consistently note positive experiences with staff, highlighting exceptional, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and efficient assistance from... See more

User experience

Customers had positive experiences with user experience, consistently praising the quick, easy, and... See more

Response time

Users describe satisfaction with response time, highlighting quick communications and efficient service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more

Rated 5 out of 5 stars

I was really impressed with how easy it was to apply for funding. The online application was easy to follow and complete. the guy who called me was very friendly and was great to deal with. Once t... See more

Rated 5 out of 5 stars

It was very fast and went smoothly and well, didn’t really expect to it have a good progress with no stress or long waiting and I’m very proud for signing up for this.

Rated 5 out of 5 stars

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant

Written by the company

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Written by the company

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,198)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Friendly and Positive

Friendly and very helpful contacts, throughout.

Never felt like I was the 'dead-beat-borrower', in fact I even got positive comments about my business in the review - which you NEVER hear from a bank.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, simple

Holly Harrison, was extremely helpful, efficient and made the process very simple. Many thanks once again for the magnificent service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

The overall service was great

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever thought I would. Interest rates are great and very competative, terms and conditions very clear and up front nothing hiden in small prints. Great would 100% reccomend

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very quick to answer any correspondence, process was straightforward and I received the funds in a matter of days. Maddy listened and gave me the advice I required.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I found the team that I had dealing…

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was needed to be supplied.

30 October 2025
Unprompted review

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