The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really impressed with how easy it was to apply for funding. The online application was easy to follow and complete. the guy who called me was very friendly and was great to deal with. Once t... See more
It was very fast and went smoothly and well, didn’t really expect to it have a good progress with no stress or long waiting and I’m very proud for signing up for this.
I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more
Company details
Written by the company
Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.
Business loans made easy.
Written by the company
Contact info
The Mezzanine Floor, 19-21 Como Street, Takapuna, 0622, Auckland , New Zealand
- 0800 005 797
- info@prospa.co.nz
- www.prospa.co.nz
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick efficient service
quick efficient service , clear instructions and plan b’s when things don’t go right
20 August 2026
Unprompted review
Reply from Prospa New Zealand
Hi Bill, thank you for your kind review! We're glad to hear you found the process quick and efficient, with clear guidance and helpful backup options when needed. Thank you for choosing Prospa and for your support.
Reply from Prospa New Zealand
Hi Carl, we're so glad we could provide you with quick service and clear explanations. We appreciate your kind words! Thanks for choosing Prospa!
Nice fast easy way got loan for business
Nice fast easy way got loan for business
7 August 2026
Unprompted review
Reply from Prospa New Zealand
Hi Lin, we're so happy to hear we could provide a fast and easy business loan experience for you. We appreciate your positive feedback! Thanks for choosing Prospa!
Business lending made easy
I really enjoyed my process of receiving a small business loan from Prospa, the initial application was quick and easy, the following customer service I received from Saxon was incredible, totally unmatched from any other service I've received from other providers across the board. Along with the final payment process with the funds being made available in record time. Made my first additional payment via the app and the interface is easy to navigate and understand. Completely blown away with Prospa and their entire process top to bottom.
17 July 2026
Unprompted review
Reply from Prospa New Zealand
Hi Brent, thank you for the fantastic feedback! We're thrilled to hear you had such a great experience, and we'll be sure to pass your kind words on to Saxon.
It's also great to hear you're enjoying the Prospa App and found making additional repayments simple. Thanks for choosing Prospa and for sharing your experience!
Team @ Prospa
Reply from Prospa New Zealand
Hi Akeel, thank you for your feedback! We're pleased to hear you had an efficient and quick experience with Prospa. Thanks for choosing us and supporting our team.
Reply from Prospa New Zealand
Hi Nick, we're glad to hear that our application and decision process was swift for you. We appreciate your feedback! Thanks, team @ Prospa
QUICK AND EASY
8 July 2026
Unprompted review
Reply from Prospa New Zealand
Hi Sid, thanks for your positive review!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Very helpful and easy to talk it…
Very helpful and easy to talk it through with.
3 July 2026
Unprompted review
Reply from Prospa New Zealand
Hello Lisa, we're truly happy to hear that we were helpful and easy to communicate with. Your positive feedback is greatly appreciated. Thank you for choosing Prospa!
Totally upsetting
Totally upsetting, that a company we were using from 2 years not a single payment decline or late, they rejected by saying we look 400 different reasons to pass the renew, such a pointless thing to say, not recommended at all,
2 July 2026
Unprompted review
Reply from Prospa New Zealand
Hi Sunakshi,
We're sorry to hear that your experience didn't meet expectations. We appreciate the trust you've placed in Prospa and understand your disappointment.
Thank you for taking the time to share your feedback. We'd welcome the opportunity to review your concerns further and discuss your application with you.
Please contact our New Zealand Customer Support team on 0800 005 797, and we'll be happy to assist.
Kind regards,
Prospa Team
unprofessional & look for 400 different reasons to pass the renew
i was using the prospa for 2 years, now it was time to renew it, and they said 400 reasons to look for pass the application which is totally not true, i said i was on time never declined anywhere and never late payment, they said it is not the reflection that you are good customer, thats how unprofessional their words are, they do not value long term customers, cannot provide clear or transparent reasoning, relies on generic excuses instead of actual assessment, shows no accountability or consistency in decision making, it raises serious questions about prospa,s reliability and fairness, i would not recommend prospa to anyone, give your staff training how to talk professionally with customers and give exact reason why it not processed further, not 400 reasons as told by your uneducated staff member,
1 July 2026
Unprompted review
Reply from Prospa New Zealand
Hi Jass,
We're sorry to hear that your recent experience did not meet your expectations, especially as a valued Prospa customer over the past two years.
Thank you for taking the time to share your feedback. We understand how disappointing this situation may be and would appreciate the opportunity to review your concerns further and provide any clarification we can.
Please give us a call on 0800 005 797, and one of our team members will be happy to discuss your application and assist you further.
Kind regards,
Prospa Team
Reply from Prospa New Zealand
Hi Katila, we're happy to hear that our communication and efficiency met your expectations. Thank you for your positive feedback!
Extremely good..no fuss..
Extremely good..no fuss... fast acceptance and pay out.
Third time they have assisted us over the years.
30 June 2026
Unprompted review
Reply from Prospa New Zealand
We're so happy to hear we could assist you efficiently! We truly appreciate your continued trust in our services. Thanks for choosing Prospa!
Was very quick and smooth experience
Was very quick and smooth experience, would definitely recommend. Thank you for being there,when in need .
23 June 2026
Unprompted review
Reply from Prospa New Zealand
Hi Nasreen, we're so glad to hear that your experience was quick and smooth! Your kind words mean a lot to us, and we truly appreciate your recommendation. Thanks for choosing Prospa!
Very responsive and professional
23 June 2026
Unprompted review
Reply from Prospa New Zealand
We appreciate your kind words. We are glad you enjoyed your experience. Thank you for choosing Prospa!
Easy to communicate and fast efficient…
Easy to communicate and fast efficient service.
17 June 2026
Unprompted review
Reply from Prospa New Zealand
Hi Paul, we're glad you found our service efficient and communication easy. Thank you for choosing Prospa!
Very poor service from Prospa.
Very poor service from Prospa.
My business finance application took around one month. They made many calls and kept asking for documents, but gave no clear update or decision.
In the end it was declined, but that was not the main problem. The problem was the poor communication and wasted time. I only got a response after making a complaint, and even then it was difficult to get clear information.
Very disappointing experience. I would not recommend Prospa based on my experience.
5 June 2026
Unprompted review
Reply from Prospa New Zealand
Hi Ekrem,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Our team has already contacted you to discuss your concerns and provide clarification, and we hope this has helped address the situation raised.
If you need any further assistance, please contact us on 0800 005 797 — we’re here to help.
Kind regards,
Prospa Team
Exceptional experience with the team
Exceptional experience with the team. Professional and also friendly and helpful. Timeframe was very efficient with funds in our account very quickly once we had completed everything required. Thank you Team Prospa
29 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Frances, we're so glad to hear you had an exceptional experience with our team and that the process was efficient. Thank you for your kind words!
Process very easy.
Muhammed was very polite and professional and helpful.
27 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Rosalind, we're so glad to hear about your positive experience with the team. We appreciate your kind words!
Great communication
Great communication, clear directions as to what was required and the whole overall process was very efficient
26 May 2026
Unprompted review
Reply from Prospa New Zealand
Hello Ken, we are so glad to hear you found our communication great and directions clear. Your positive feedback on our efficient process is much appreciated! Thanks, team @ Prospa
The team was super helpful
The team was super helpful, the process was efficient and my request for the amount i needed was accepted without concerns. Mohammed was extremely helpful by taking the time and effort with our changing plans and we appreciated his patience and ability to make everything happen for us the way we wanted it to by offering other options. Have had a great experrience with Prospa in the past to buy equipment for my business and they were fantastic then. Another fantastic experience with this request.
5 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Natasha, we are so pleased to hear about your positive experience with us. It is wonderful to know that our team was helpful and efficient, and that we could accommodate your changing plans. Thank you for your continued trust in us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.