Sarah and her team are kind, genuine professionals with fantastistic communication skills and ability to make simple what can seem like a complex process. They went over and above and the timing of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I dealt with ese she was very great to deal.with she is more than capable of steering anyone through the hurdles of applying for a loan felt at ease dealing with her last time I applied i delt with Sa... See more
Company replied
ESE did what she could to help us and make our trip happen so thankful to her. She was amazing and didn’t just want us to get on the phone and off she had actual conversations with you which made it... See more
Company replied
To the Team at Future Finance, I would like to sincerely thank you for the excellent service and support you have provided. Your professionalism, kindness, and willingness to help people at th... See more
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Company details
- #1 of 10 best companies in Car Finance and Loan Company
- #1 of 3 best companies in Financial Institution
- #1 of 4 best companies in Loan Agency
- #1 of 5 best companies in Non-Bank Financial Service
Written by the company
Future Finance have provided simple, fast and flexible personal loans for over 25 years. Fair rates, great service, and NZ’s only 5-star rated finance team backing you every step of the way. Apply now: www.futurefinance.co.nz
Personal Loans for Kiwis
Written by the company
- Simple Loans. No Stress
- Need a holiday, a new car, or help with bills? We make personal loans simple, flexible, and fair. We’re here to help you move forward without the hassle.
- Real Kiwis. Genuine Support.
- When you deal with Future Finance, you’re speaking with real Kiwis who genuinely care. Clear answers, quick decisions, and friendly service every step of the way.
- NZ’s Only 5-Star Rated Finance Company
- Thousands of Kiwis trust us - and our reviews prove it time and time again. We’re the only NZ finance company with a 5-star Trustpilot rating.
Contact info
100 McLeod Street, 4120, Hastings, Hawkes Bay, New Zealand
- 0800 25 10 10
- hello@futurefinance.co.nz
- futurefinance.co.nz
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have used your services before and…
Have used your services before and everything was easy
31 August 2026
Sarah and her team were outstanding once again 👏
Sarah and her team were outstanding, prompt, professional and friendly 👏
4 September 2026
Thanks future finance for your help…
Thanks future finance for your help once again i really appreciate it great customer support and fast processing as always
3 September 2026
Unprompted review
Reply from Future Finance NZ
Hi Salmah, thanks for the 5 stars.
We pride ourselves in providing great service and in making the process hassle free.
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Rachel, thanks for the 5 stars.
We definitely have a great crew and pride ourselves in making the process hassle free.
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Shaun, thanks for the 5 stars.
We pride ourselves in making the process hassle free.
From Lee and the Future Finance team.
Great service Scott was on to it from…
Great service Scott was on to it from the first phone call till everything was completed great communication from start to finish . Excellent service.
1 September 2026
Reply from Future Finance NZ
Hi Des, thanks for the 5 stars.
Scott will be thrilled to hear this - great communication from first call to completion is exactly what we aim for. We really appreciate the kind words and look forward to helping you again!
From Lee and the Future Finance team.
We have been with Future Finance for…
We have been with Future Finance for almost a decade now. Future Finance to us is more than a loan provider, it's a reliable financial support provider. We take pride in the relationship we have established with the staff as it wrap in great lengths of respect and understanding.
I appreciate all the help that Future Finance had provided over the years especially with funeral and personal loans.
Thanks Future Finance team.
1 September 2026
Reply from Future Finance NZ
Hi Sulami, thanks for the 5 stars.
Thank you so much for this truly heartwarming review - a decade of loyalty means everything to us! 🙏 We're so proud of the genuine relationship we've built with you and your family. Being there for you through life's important moments is exactly why we do what we do.
From Lee and the Future Finance team.
Team at Future Fiance always…
Team at Future Fiance always helpful,fast , recommend to anyone
7 August 2026
Unprompted review
Reply from Future Finance NZ
Hi Paul, thanks for the 5 stars.
Helpful, fast and worth recommending - we love hearing that!
From Lee and the Future Finance team.
Excellent service.
Scott was pleasant to deal with. The process was easy and fast. Thank you again for the excellent service.
27 August 2026
Reply from Future Finance NZ
Hi Yanice, thanks for the 5 stars.
Scott will be pleased to hear this - easy, fast and pleasant is exactly what we aim for.
From Lee and the Future Finance team.
The staff member I dealt with was very…
The staff member I dealt with was very friendly, helpful and patient and took her time to explain everything properly.
30 August 2026
Reply from Future Finance NZ
Hi Nicole, thanks for the 5 stars.
Taking the time to explain things properly and being patient with our customers is so important to us. We're so glad Ese could help make everything clear and easy for you.
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Heather, thanks for the 5 stars.
Our aim is to provide great service and making sure our clients are well informed.
From Lee and the Future Finance team.
No stress, just what I need.
Fast and reliable. No hidden agenda. Approved in a matter of time.
16 August 2026
Reply from Future Finance NZ
Hi Onofre, thanks for the 5 stars.
We pride ourselves on being fast, reliable and straightforward with no hidden surprises.
From Lee and the Future Finance team.
Always a pleasure
Always a pleasure to deal with, no judgement just great service.
Lee, Sarah, Scott and the team all need a gold star for being outstanding people to deal with when life thows a curveball
26 August 2026
Reply from Future Finance NZ
Hi Brent, thanks for the 5 stars.
Lee, Sarah, Scott and the team will be so pleased to hear this. No judgment, genuine care and being there when life gets tough - that's exactly what Future Finance is all about.
From Lee and the Future Finance team.
Staff are througher in what they do and…
Staff are througher in what they do and don't discriminate
26 August 2026
Reply from Future Finance NZ
Hi Nicola, thanks for the 5 stars.
Thorough, fair and treating every customer with equal respect - that's exactly how we operate.
From Lee and the Future Finance team.
I was struggling to find a loan but…
I was struggling to find a loan but this company was great and was really understanding with what I needed the loan for. They were really helpful and was asking me the right questions and I was overwhelmed when I was approved so thank you Future Finance and thank you Sarah for your help and making things easier when asking the hard questions
25 August 2026
Reply from Future Finance NZ
Hi David, thanks for the 5 stars.
We're so glad we could be there for you when you needed it. Sarah will be thrilled to hear how much her genuine care and the right questions made a difference. Understanding your needs and making the process feel manageable is exactly what we're here for.
From Lee and the Future Finance team.
Great customer service
Ese was amazing, made the process very easy & quick. Highly recommend 😊
24 August 2026
Reply from Future Finance NZ
Hi Maryanne, thanks for the 5 stars.
Ese will love hearing this - easy and quick is exactly what we aim for.
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Martin, thanks for the 5 stars.
Great service and smooth - that's us! 😊 We look forward to helping you again!
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Lynda, thanks for the 5 stars.
Really great and helpful is exactly what we strive for. We really appreciate the recommendation.
From Lee and the Future Finance team.
Sarah and her team are kind
Sarah and her team are kind, genuine professionals with fantastistic communication skills and ability to make simple what can seem like a complex process. They went over and above and the timing of this loan was incredible it really helped more than I can ever say. Thank you with all my heart.
Mina Davis
20 August 2026
Reply from Future Finance NZ
Hi Mina, thanks for the 5 stars.
Thank you so much for this truly heartfelt review - it means the world to us. Sarah and the team will be so touched by your kind words. Making complex things simple, genuine care and going above and beyond - that's what we're all about. We're so glad we could help.
From Lee and the Future Finance team.
Reply from Future Finance NZ
Hi Andries, thanks for the 5 stars.
We really appreciate your business and we're glad we could help. Your satisfaction is what drives us.
From Lee and the Future Finance team.
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