Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
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Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Tried to open a seller account a while back, but was never able to sell any products on the platform, but was charged for the "service" anyway. Even after we actually paid the invoice and cancelled th... See more
Company replied
I ordered wheels for my MB A45S from this company. When the wheels arrived they were excellent and fitted perfectly. Lug bolts were also included which was a nice bonus. Sadly the performance of the c... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
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My order arrived on time and it was as…
My order arrived on time and it was as described. All good.
The product was compleatly differant…
The product was compleatly differant from the product on the website. After I complaint about it, I was told to send it back at my own cost to get a refund of the falsly advertised product.
My request for the retour slip was ignored.
Fast delivery.
The item ordered was excellent
The item ordered was excellent. The time it took to get to Ireland was first class. Great service.
A disaster to deal with
A disaster to deal with. Ordered a quiet expensive small bottle of perfume with hood and supplier was advised as Exclusiv-Handel. Payment was taken and shown on my statement as going to Hood Media. After about six weeks now there has been no update or message from either Hood or Exclusiv- Handel and my messages to them have generated no replies. Dont go anywhere near this crowd.
who is hood!?
Seller was very helpful and messaged me…
Seller was very helpful and messaged me during each step of delivery process.
scammer
I ordered a small case of "Miind" energy drink, which was a discontinued product. After three days, the seller updated the status to "shipped," but the courier service never actually registered the package. Later, when I tried to contact the seller (unsuccessfully), the status changed to "delivered." I then contacted customer service and received a refund after two months.
The seller is a crook
The seller is a crook, I received a totally different product to what I ordered
And it was used, not new
I contacted the seller the same day after delivery
No response
I will never use hood.de again
Your response was exactly how good…
Your response was exactly how good customer service prevail, immediate email response and a clear understanding what is required in order to provide excellent service.
Untrustworthy sellers on the website
I got scammed by buying a counterfeit plushie on this website. I filed a complaint last week and no response at all. Expected a refund but all I got was silence, yikes...
I've never received my order.
Nice & lecker thank you!
The most buggy site ever
The most buggy site ever. All payment options end in error. Whether the payment succeeded or not, the end result is error and only for the PayPal option the order was registered. For international orders the postal address details form lacks crucial details so that DHL won’t deliver your order at your doorstep resulting in endless debates with the seller and weeks of waiting to resolve the non recept of the order. Stay away from this site. I used both Chrome and Firefox without ad and cookie blocking .
I paid by bank transfer
I paid by bank transfer, everything went well, and the product is as advertised.
Super Customer service!
Great service
Great service, the product I ordered came just as promised on the website. the tracking system also worked perfectly.
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