Blumi Reviews 

Accidentally ordered the same products twice. Sent a quick email, duplicate order was canceled right away. Got my first order early. Cant wait to give these fun goggles to our twin girls! Great product, great customer service, great company!

The costumer service was very friendly and fast. It was really one of my best experience since a long time with a costumer service

Although I could not get the product I had purchased from Blumi due to some custom’s restrictions in my country, the team has been a real support to handle the process thereafter. I am hoping that they will divert the parcel to my alternative address shortly.

Great service. Fast reply.

I made a mistake in ordering and it was taken care of immediately. So accommodating. Great service

the sun glasses are neither flexible nor uv400 as promised in the add! do not order as i dont consider them as secure for children

They sent me a previously used product. The white plastic parts had sand on them, and the lenses were scratched. This is unacceptable!
I informed them about the issue and sent photos, but they didn't even reply. I will definitely never shop here again.

My grand kids loved these goggles, Especially the no fog feature! Highly recommend!

I ordered 3 pair of goggles on June 3rd and today July 2nd...still no goggles!!! I've reached out to customer service twice and keep getting AI generated responses. No customer service they suck!!! DON'T ORDER THEM.......

Totally ripped off with the purchase of inflatable floating chairs, unusable and had to go straight in the bin, avoid at all costs.

Received two pair of goggles, which are completely useless. Water seeps in and the fit is very bad.
Instead of a return, they’re offering me 30% back which essentially is $12.
I have filed with my credit card to just be the charge
Do not order these goggles

Fast delivery, very good quality and professional support! Very nice swim goggles !

I purchased six blumibaby goggles ORDER #190622 on April 29. Their website says that the goggles will be delivered within 5 to 12 business days. I began emailing Blumibaby in mid May inquiring about the goggles. I received an email on May 20 saying that the goggles had shipped… Coming from China no less. I reached out to Blumi several times in late May and early because the tracking link was not updating, which led me to believe that they were stuck somewhere. Blumi always provided a canned response that it can sometimes take days for the tracking link to update. The response was never individualized to my particular situation. Finally, the second week of June, I see that the goggles were listed as delivered around June 6, but I never received them. Blumi questioned me if I had looked for them. I now have to dispute the charge with my credit card company. They then emailed me to say that they were not going to be able to issue me a refund because I disputed the charge with my credit card company.

I ordered the floating chairs and they are NOTHING like the advertisement. I contacted them and they offered a 30% refund or 100% refund if I paid for the shipping back to China. DO NOT buy these!!!
Amazing that on their page they have a 4.82 out of 5. What a joke!

Received the floating armchairs and totally disappointed as the quality is nothing compared to what was advertised on social media.
Total scam of quality.

I ordered an inflatable pool chair from Blumi as a birthday gift for my grandson and they took the money from my current account on the same day

When I heard nothing from them after two weeks I contacted their customer service. I was asked to provide my full name, my email address, my mobile phone number, the method of payment and the date of order. I provided all of this immediately.

They told me they could not find my order ! I have been corresponding with customer service for the last two weeks and I’ve got nowhere

I should state that they’ve always been very polite, very courteous and very prompt with their replies - but I also feel they’ve been intransigent

I’m at the stage now where I’ve made the payment, I’ve not had the goods I’ve paid for and I’m the one having to do all the running around. They now require either a screenshot of my order or a screenshot of my bank statement which I can get them, but not for several weeks as I’m outside the UK.

I did mention in one of my emails to them the word ‘scam’ but they assure me this is not the case.

I would have thought that after I’ve given them all of the information they’ve requested, they could have chosen to believe me and send the goods that they’ve so far failed to send. I would have been equally happy with a full refund.. that is what I believe a company who was really interested in customer service would have done by now

I told them that if they are not able to find my order after I’ve given them all the information they’ve requested, that suggests to me that their admin and recordkeeping is not up to scratch, but this comment seems to have fallen on deaf ears

Not only will I not use Blumi for any future purchases, but it has also made me question whether the risk of ordering anything through Facebook is really worth all the hassle

Finally, I have posted this review on this platform as Blumi do not invite reviews on their own platform - I think I now understand why!!

Peter Williams

I ordered two (2) inflatable products that came with a free one. Firstly, they sent the wrong product and secondly, the product was of such poor quality that I just opened one as I knew I had to return them all. I complained to the company regarding the egregious error and the poor quality of the product; they offered 30% refund without returning the useless product. I have yet to receive a refund! Stay away from Blumibaby!

I purchased two floating chairs and I was very disappointed about the quality after receiving them. I complained as it was not what I have seen in their publicity.
As I finally got their answer, I was very satisfied how they treated the issue. I got 50% refund, but more than that I was pleased of how polite and efficient their customer support was.
Best ever. Now they should concentrate on the quality of the products they are selling.

No problems. Grandchildren like the googles and use them every time they have swim lessons. Googles are as advertised. Ordering was easy. Shipping was a tad slow but otherwise a great experience.