Best price on the internet by far. ECCO offroad sandals. Arrived in arround 5 days. Bought the wrong size (I should have checked the sole of my old pair). I could have bought a return label for £... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Helen sandals from Mephisto are a favourite of mine, having had 6 or 7 pairs in the past. A local shoe store close to my home closed its door for the final time earlier this year, so I turned to Mast... See more
Company replied
The trainers that I bought were advertised s being orthopaedic And had been greatly reduced in price I have server arthritis and plantar fasciitis in my left ankle and was looking for good qualit... See more
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Very impressed with the service. Dispatched immediately, was the only shop in Ireland/Uk/Europe that I could find the right size in specific Timberland boots. Good price too. Excellent service. Thank... See more
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Company details
Written by the company
We began trading in 1982, and now have a high street store Trowbridge. This online store first opened in 2006 and offers the same genuine, top branded footwear found in our stores, at competitive prices. This site is produced in-house to keep it fully up to date and to display new ranges as soon as they become available.
Mastershoe Details
Written by the company
- 30 Day Money-Back Guarantee
- Returned item must be in 'as-received' condition (i.e. unworn) with the original box and swing tags, labels etc. We do not operate a free returns service for correctly supplied, unwanted goods.
- Free UK Delivery
- We use a Royal Mail tracked service for all UK orders and takes 2-3 business days.
- Next Day Delivery
- We offer a Next Day service on all items for delivery within the UK. Orders must be placed before 3pm. A charge of £7.99 covers 1 or 2 pairs.
- Paypal , Apple Pay, Google Pay and all Major Credit/Debit Cards Accepted
- We accept Paypal and all Credit/Debit cards (including AMEX). Apple Pay and Google Pay
- Security Checks and Encryption
- We use a payment gateway and 3D secure to ensure orders are legitimate and to better protect our customers from fraud. We use a 256bit SSL certificate to encrypt all sensitive information.
Our Response Time Guarantee
Real humans, fast replies.. because waiting is frustrating.
At Mastershoe, we take pride in giving you real, human help, quickly! That’s why we guarantee that every message, will be answered by our UK-based team within one working day (and usually much faster).
No bots, no long waits. Just fast, friendly help from people who care!
Contact info
Meadows Works, BA14 8BR, Trowbridge, United Kingdom
- 02030 077865
- support@mastershoe.co.uk
- www.mastershoe.co.uk
4.9
Excellent
22K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very happy with my purchase!
Best price for these walking shoes that I could find anywhere online plus free delivery too. Very happy with my purchase!
19 August 2026
Reply from Mastershoe
Thanks for your review. Finding the walking shoes at the best price online, with free delivery too, sounds like a cracking result :D
Great to hear you’re so happy with them!
Kind Regards,
Mastershoe
Really quick delivery and good updates…
Really quick delivery and good updates , definitely use again
17 August 2026
Reply from Mastershoe
Thank you for your review. Quick delivery and clear updates make the whole order feel easier, so it’s great to hear both worked well. We look forward to receiving your next order.
Kind Regards,
Mastershoe
Great service from Mastershoe
Great service from Mastershoe! Ridiculously comfortable Etnies, very happy.
19 August 2026
Reply from Mastershoe
Thanks for the lovely feedback. Ridiculously comfortable Etnies sounds like a very successful purchase!
Kind Regards,
Mastershoe
Sandals ordered were as described
Sandals ordered were as described. Well packed. Sizing as expected. Very pleased with the sandals. Delivery was a few days later than expected.
17 August 2026
Reply from Mastershoe
Thank you for your review. Good to hear the sandals were as described, well packed and fitted as expected.
Sorry delivery took a little longer than expected, but we’re glad the sandals themselves were right when they arrived.
Kind Regards,
Mastershoe
Easy to order
Easy to order, kept in touch about despatch and delivery and returns.
I am very pleased with the shoes.
17 August 2026
Reply from Mastershoe
Thank you for your review. Easy ordering, clear updates and shoes you’re happy with, that’s a good result all round :D
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. Good value, helpful updates and fast delivery, sounds like everything came together nicely.
Kind Regards,
Mastershoe
Shoes arrived promptly
Shoes arrived promptly, well packaged and at a good price. Very happy.
17 August 2026
Reply from Mastershoe
Thank you for your review. Great to hear the shoes arrived quickly, were well packed and that you’re happy with the price too.
Kind Regards,
Mastershoe
Excellent
Excellent, shoes arrived quickly, well packaged, best price, will shop here again. Thank you 🙏
17 August 2026
Reply from Mastershoe
Thanks for the lovely feedback. Quick delivery, careful packaging and a great price is always a good result. We look forward to receiving your next order.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. Great to hear the boots arrived quickly and on time.
Kind Regards,
Mastershoe
Very efficient service
Very efficient service, goods delivered on time and excellent price
17 August 2026
Reply from Mastershoe
Thank you for your review. Nice to hear the order was handled efficiently, delivered on time and came at a price you were happy with.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. Easy to buy, quick to arrive and well priced, that’s just how it should be!
Kind Regards,
Mastershoe
Reply from Mastershoe
Hi Michael
Thank you for your review, it is great to hear you are happy with the value and service :)
Very satisfied with my merrell hiking…
Very satisfied with my merrell hiking shoes.
Reasonable price with free delivery. Great tracking.
Will buy again from this company.
14 August 2026
Reply from Mastershoe
Hi Jim
Thank you for your review, we are pleased to hear you are happy with your new Merrell shoes and the price :)
The shoes arrived safely
The shoes arrived safely, correct fit no problems,
Thanks for your good service
Peter A,
14 August 2026
Reply from Mastershoe
Hi Peter
Thank you for your review, it is fantastic to hear the shoes arrived with you safely and that they are a good fit for you. :)
Great Price on Mephisto Helen Sandals…
Great price on mephisto Helen sandals saved £43. Great communication and fast delivery.++++++++++
14 August 2026
Reply from Mastershoe
Hi John
Thank you for your review, we are pleased to hear you are happy with your new sandals and the service received.
Merrell Moab 3 GTX Men's…
Ordered Merrell Moab 3 GTX Men's Walking Shoes - great price - order process painless - excellent updates regarding processing order and delivery information - delivery was quick - shoes fit great and are very comfortable - put them to use immediately - so far no issues
13 August 2026
Reply from Mastershoe
Thanks for such a detailed review.
Great to hear the Merrell Moab 3 GTX shoes were a good fit, comfortable straight away and easy to put to use. It’s also good to know the order process, updates and delivery all went smoothly.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. Quick and efficient is exactly what you want when placing an order online.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. Fast delivery and an excellent price is always a great result!
Kind Regards,
Mastershoe
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