Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Returning to Atom after a 7 year break. Very easy to open a new savings account, though I had to use a new email address as the old one didn't work. I'm very impressed with the app, great security fe... See more
Company replied
Great customer service every time I call and need assistance. The staff are always friendly, helpful, and willing to go the extra mile to help. The app is very easy to use, and there is a good range o... See more
Company replied
Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to set up good clear app one of…
Easy to set up good clear app one of the best easy to understand good savings rate to paid monthly! So thanks
20 July 2026
Easy to use and a very competitive rate…
Easy to use and a very competitive rate of interest.
17 July 2026
Needed to make a phone to Atom.
Needed to make a phone call to change some details and ask some questions. All done very efficiently with solutions found by a friendly and easy to talk to agent.
17 July 2026
Easy to use app
Enjoy rhe app based saving easy to log on and access information and updates
22 July 2026
Easy to open 5 year fixed rate account
I wanted to put some money away for my son. I needed a good interest rate and was happy not to move it for a while. I opted for a 5 year fixed rate account. It was really easy to open very user friendly app very happy with the results.
18 July 2026
Great bank with a easy to use app!
22 July 2026
Very happy with the ease to open and…
Very happy with the ease to open and check my accounts and the promps sent .
14 July 2026
Very easy to use the app.
22 July 2026
Moving money is easy and your…
Moving money is easy and your promotions and interest rates were very clear.
9 July 2026
Atom Bank offers a service that work…
Atom Bank offers a service that work well and products that fullfil my needs,
22 July 2026
Have been a customer of Atom Bank now…
Have been a customer of Atom Bank now for several years, and have always been very impressed with the service offered. Having had bad experiences with other banks, I always know I can rely on Atom, when opening an account, the procedure is so simple and straightforward, the account is opened in seconds, and you can deposit money instantly. They offer some of the best rates around, and, if you are receiving interest, you can choose the date to receive the interest which is most beneficial to you. I cannot praise Atom highly enough, they are certainly up there at the top when it comes to service and efficiency.
17 July 2026
Banking made simple and reasonable…
Banking made simple and reasonable rates of interest.
22 July 2026
Straightforward to use and good…
Straightforward to use and good interest rates for fixed term accounts. It would be good if instant savers had better interest - currently a couple of percent below inflation.
21 July 2026
#Easy opening
I could do an internal transfer from an instant access atom account to a fixed rate bond very easily
17 July 2026
Very Efficient
Simple easy and quick to open and move money around, very efficient.
Simple easy to use app
20 July 2026
The app is so user friendly ..can open…
The app is so user friendly ..can open accounts and transfer money and see funds immediately
Excellent rates of interest
17 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.