I have bought 2 high ticket items from OnBuy and both have been excellent experiences. Their prices are more competitive, and you need to check item spec very carefully as some products come from ov... See more
Company replied
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Review summary
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I’ve purchased 3 times through OnBuy each with different sellers. All 3 have been delivered in good time (two were within 48 hrs) and communications were great. Item pricing I found to be compe... See more
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This blood pressure monitor is well worth paying the price for because it has saved me over a £100 a month for blood pressure medication my needed so the vets told me but after doing the reading over... See more
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Onbuy .com I’ve ordered a watch just over a week ago it was a Michael Kors watch , I’m absolutely taken aback with the service and how quickly it was delivered, it was packaged up with lots of pad... See more
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Company details
About OnBuy.com
Written by the company
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
Visit OnBuy
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Help & FAQ
Sell With OnBuyContact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- https://support.onbuy.com/hc/
- onbuy.com
4.4
Excellent
134K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from OnBuy.com
steven
Thank you for your lovely feedback. We are glad you had another great experience shopping with OnBuy and appreciate your continued support.
Have a great day!
OnBuy Trustpilot Team
Iwould buy again
6 September 2026
Unprompted review
Reply from OnBuy.com
David Bennett
Thank you for your kind review. We are pleased to hear you would buy again and appreciate you taking the time to share your experience.
Have a great day!
OnBuy Trustpilot Team
Ordering was straightforward
Ordering was straightforward. The description of the product is accurate. The effectiveness of the product is good. Over all I am happy to continue ordering this product.
6 September 2026
Reply from OnBuy.com
Theresa Hagan
Thank you for your lovely feedback. We're glad to hear ordering was straightforward and that the product has met your expectations. We appreciate you continuing to choose OnBuy.
Have a great day!
OnBuy Trustpilot Team
Arrived early good packaging love the…
Arrived early good packaging love the product thankyou
1 June 2026
Reply from OnBuy.com
Glenda
Thank you for your lovely feedback. We are glad to hear your order arrived early and was well packaged, and that you love the product.
Have a great day!
OnBuy Trustpilot Team
Perfect for what we needed
Excellent product, just what we need and a good price, very quickly delivered. Thank you
27 August 2026
Reply from OnBuy.com
joanna
Thank you for your lovely feedback. We are delighted to hear the product was just right for you, offered great value, and arrived quickly.
Have a great day!
OnBuy Trustpilot Team
Website is easy to navigate
Website is easy to navigate, proving is clear and the products have been received quickly
3 September 2026
Reply from OnBuy.com
Ian p
Thank you for your lovely feedback. We’re glad you found the site easy to navigate and that your products arrived quickly. We really appreciate you taking the time to share this.
Have a great day!
OnBuy Trustpilot Team
You keep customers well informed
You keep customers well informed. I was very impressed that after my item had arrived you checked that I had it. Well done you.
6 September 2026
Reply from OnBuy.com
customeEleannorGeddes
Thank you for your lovely feedback. We're glad you felt well informed and appreciated our follow-up after your item arrived. It means a lot to know our service made a positive difference.
Have a great day!
OnBuy Trustpilot Team
No complaints very professional service…
No complaints very professional service in every detail. Customer satisfaction user friendly, have used on more than one occasion and will do so again
6 September 2026
Reply from OnBuy.com
Jill
Thank you for your kind review. We’re glad to hear you found the service professional, user friendly, and consistent across multiple experiences. We appreciate your support and hope to welcome you again.
Have a great day!
OnBuy Trustpilot Team
Order did not arrive
Ordered a cordless fan. It did not arrive as indicated.
No 'dispatched' email or delivery claim.
Tried in vain to contact OnBuy on-line - they say they have sent a login code by email but it doesn't arrive.
Looks like a Scam !
6 September 2026
Unprompted review
Reply from OnBuy.com
Dinah Newman
Thank you for your lovely review. We are glad you found great value and had such a positive experience with OnBuy.
Have a great day!
OnBuy Trustpilot Team
fast delivery
6 September 2026
Reply from OnBuy.com
VICTORIA ROSNER
Thank you for your lovely feedback. We are glad to hear everything arrived quickly and that you had a positive experience. Customer satisfaction means a lot to us.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Phil Mathieson
Thank you for your lovely review. We're glad you can enjoy shopping with confidence and without worry on OnBuy.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Tracy Carpenter
Thank you for your lovely feedback. We are glad to hear you received an excellent condition item and that delivery was speedy.
Have a great day!
OnBuy Trustpilot Team
Plenty of products choice.
Always plenty of first class products to choose from, and so easy to order on the Website. Delivery is usually quick, and information on delivery and tracking is excellent.
6 September 2026
Reply from OnBuy.com
Mr John Salt
Thank you for your kind feedback. We're glad you found plenty of choice and that ordering, delivery and tracking were all easy and reliable.
Have a great day!
OnBuy Trustpilot Team
Quick and easy buy
Quick and easy buy, really good washing machine for the price, fast delivery, all tracking sent to email address, and you get phone call 1 hour before delivery.
6 September 2026
Reply from OnBuy.com
DM
Thanks for your lovely feedback. We are glad you found the purchase easy and that delivery updates and the pre-delivery call were helpful.
Have a great day!
OnBuy Trustpilot Team
Really great company lv the knife it’s…
Really great company lv the knife it’s spot on
6 September 2026
Reply from OnBuy.com
Gordon Higinbotham
Thank you for your lovely review. We are glad to hear you had a great experience and that the knife is spot on.
Have a great day!
OnBuy Trustpilot Team
On Buy delivers a reliable service.
OnBuy consistently delivers a reliable, hassle-free online shopping experience. From competitive pricing to a wide variety of everyday products, the platform makes finding what you need straightforward and convenient.
Orders are processed smoothly, items arrive as described and on schedule, and the checkout process is seamless. Having a platform that provides dependable service time after time makes everyday purchasing completely stress-free. For anyone looking for a trusted online marketplaces, On Buy is a fantastic choice.
6 September 2026
Reply from OnBuy.com
Ann Fudge
Thank you for your kind review. We’re delighted to hear you find OnBuy reliable, easy to use, and a stress-free way to shop. It’s great to know our smooth ordering and dependable service have made a positive difference.
Have a great day!
OnBuy Trustpilot Team
Batteries were ideal.
Item was good, but delivery was slow, and only had updates just when it was going to be delivered.
6 September 2026
A scam
This is a scam, paid for item that never arrived. Unable to contact anyone - seller or delivery.
5 September 2026
Unprompted review
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