parfumdreams Reviews 

Fake product! Not original parfum

if i could, i would put zero.

Ive placed review, but perfumdreams deleted my review
by giving fake information that i bought nothing.

but i will txt again

when i retur my 2 items: powder and Abh palette of eyeshadows, they started refund process only for palette, but " forgotten" about powder !

and doesnt matter that ive sent them email about my return

later, ive sent them more than 3 emails with request to make full refund, but they replay by prepared txt without any sense.

when i again sent them email about they not legal actions, they just sent me new factura only with 1 abh palette, like i never even bought powder!

but i have screen copy of all my orders, payments, doc from bank etc

at the end they did refund but only after e mail from official service

what i can say? if plan to buy something at that shop, think million times. Cuz they will try to cheat u with return like in my case

To merchant: be brave to accept yr not correct actions and apologize instead on to go on to lie

I have now ordered 3 times off this site. I have been impressed each time with the rapidity in which they were delivered. Great service. Great prices

Excellent as always. I received my order in a couple of working days. I highly recommend.

Excellent, would definitely recommend, good prices pretty quick delivery. Have ordered from them a few times, haven't had a problem.

The absolute worst customer service I have ever experienced. This website debited me twice by mistake for a purchase. When I told them of the error they basically refused to credit my account and told me to contact my bank. I will never use this site again. Terrible.

Ras, très bonne service

I would rate 0 star if there is an option. I placed an order 2 weeks ago and have received an order confirmation email. I haven't heard back from the website since then. My partner reminded me this morning to check my order and I found out that my order has been cancelled. No email, no refund. I would expect the company to process refund as soon as they cancelled my order, and send out communication as well. This is really not acceptable.

I have not received my order

Excellent excellent

Great service, best product ever for my hair for many years now

Rapide et efficace - I ordered some perfume as a gift - it arrived well packaged and delivered by courier.

I have placed an order with this company and they have held it twice now. Ordered it 8 days ago and they said it was in transit and shipped but then have sent me a email with and invoice and my account says I need to pay for it when I already have??!! Ive sent an email to customer service but judging by the awful reviews on here Im not holding my breath for a reply. How hard can it be just to put a product in a box and post it to paying customer??!!

A good experience till it isn’t anymore. Everything goes well unless you have an issue. Customer service doesn’t answer emails. I have to send 4 emails to get 1 reply. My product stopped working and I returned it. They first said I would get a refund because they don’t deal with product exchange (which I never got). Weeks later I get another email stating that they will repair the product and send it back. Completely contradictory but whatever as long as I get my product… They even sent a tracking number (that was inactive and when I logged in again after days it said the product was sent back to the sender without even having presented to the final destination). No information on if and when I should receive it. After several emails they say it will take 4-5 weeks ; it’s been 8 and still nothing. Again emails without any answer and I start to seriously doubt I would either see my money or the product back… don’t order on that website. It was my first and last time.

no refund and order was cancelled by them. over 100 euros lost is a lot of money for a student. customer service wont reply, instead they say it is the software engineers faulth