I buy alot from Smallable.great choice and great quality items.beautiful clothes for my grandkids. Only negative returns are very expensive.
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My only complaint was the duty charged on delivery. Either I didn’t read the small print or I was not informed about an additional $25 on top of purchase for duty!
Company replied
I live in NYC and bought a Soeur purse from Smallable. It was a much better buy than it was on the Soeur website, even with tariffs. The bag I bought could easily have been damaged during transit if i... See more
Great quality products and extremely quick delivery. It is a French company so if you are ordering from another country be sure to check customs details e.g. for UK your order should be kept under £13... See more
Company details
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Much more than an e-commerce fashion and design website or a simple product catalogue, Smallable seeks to offer you a whole world around the family with a hand-picked selection of brands. Brands you won’t find anywhere else, exclusives, permanent new arrivals and capsule collections with the crème de la crème of women's fashion, home interiors and designer children's clothes, or with the most prominent designers.
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4.2
Great
27K reviews
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The watch is not really working for time
17 July 2026
Reply from SMALLABLE
Hello Jinny,
We are sorry to hear that the watch you received doesn’t seem to be working properly and understand how disappointing this must be.
This is of course not the experience we want you to have with a product purchased from Smallable. Our Customer Service team will be in touch with you shortly to better understand the issue you are experiencing with the watch and assist you in finding the most appropriate solution.
Thank you for bringing this to our attention, and we hope to resolve this for you very soon.
Best regards,
Smallable customer service
The coat that I ordered is good
The coat that I ordered is good, but the package arrived wide open – it looked like it hadn't been glued shut at all. So that could have been a disaster. But no damage to the product, thankfully.
17 July 2026
Very fast shipping and the booties I…
Very fast shipping and the booties I ordered for my granddaughter are well made and very cute. She loves them…a budding shoe fashionista!
17 July 2026
Delivery was to late for my holiday
Delivery was to late for my holiday. Like the items. Have to return 1 item. Register the return is easy but now I have to find a way to sent it. A return label would be more friendly, no problem for me to pay for it.
5 July 2026
Reply from SMALLABLE
Hello Leonie,
Thank you for taking the time to share your experience.
We are delighted that you like the items, but regret that the delivery was not made in time for your vacation.
We also take into account your comment regarding the return. We understand that a prepaid return label can make this step easier. We are currently working on developing our process in order to offer this solution to an increasing number of destinations.
We hope to have the pleasure of providing you with a better experience when your next order is placed.
Best regards.
Smallable customer service
the package was not wrapped
the package was not wrapped, and the i received the item BROKEN.
17 July 2026
Reply from SMALLABLE
Hello Mariam,
We are very sorry to hear that your item arrived damaged and understand your disappointment.
Our Customer Service team will contact you as soon as possible to review the situation and find an appropriate solution.
We sincerely apologize for the inconvenience and thank you for bringing this to our attention.
Best regards.
Smallable customer service
Love the product range.
16 July 2026
Trustworthy seller
Trustworthy seller.
As a bonus they are very proficient and efficient too!
Product also arrived in pristine condition.
16 July 2026
Love from Singapore!
Love from Singapore!! Repeat purchase speaks volumes! Love every part of the purchase experience! Please stay around!
16 July 2026
Fast Delivery
Fast Delivery! Wide range of clothes with reasonable selling price. Recommend!
16 July 2026
Couldn’t get support on an order and…
Couldn’t get support on an order and shipped with wrong address. No wrapping.
16 July 2026
Reply from SMALLABLE
Hello Alejandra,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations.
Regarding the delivery address, based on the exchanges with our Customer Service team, we were unfortunately not informed of any issue with the shipping address before the order was dispatched.
As for gift wrapping, as previously discussed with our Customer Service team, we are temporarily unable to offer this service. However, all of our items are carefully wrapped in tissue paper to ensure they are protected during transit.
We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Best regards.
Smallable customer service
The size chart was inaccurate
The size chart was inaccurate. I thought I'm buying a French 37 and I got a US 37.
16 July 2026
Reply from SMALLABLE
Hello Esther,
Thank you for taking the time to share your feedback.
We are sorry to hear that the size you received did not match your expectations.
We will investigate this with the brand, as this model is normally listed using French sizing (FR 37). In addition, we have not received any similar reports regarding this particular reference, so we would like to verify whether there may have been a labeling or sizing issue.
Thank you for bringing this to our attention. Your feedback helps us maintain the accuracy of the information provided on our website.
Best regards.
Smallable customer service
Reply from SMALLABLE
Hello Stephanie,
We are sorry to hear that you were disappointed with our customer service.
Unfortunately, once an order has been confirmed, we are unable to guarantee its cancellation, as orders are quickly transmitted to our logistics team for preparation.
We understand that this may be disappointing and are sorry that we were unable to accommodate your request on this occasion.
Best regards.
Smallable customer service
I ordered $56 in home goods
I ordered $56 in home goods. I paid $20 for shipping. Once it shipped, I was notified that I owed $32 more in customs fees - more than 50% of the price of the goods. NOT any deal at all.
15 July 2026
Unprompted review
Reply from SMALLABLE
Hello Sue,
We are sorry that the additional customs charges came as an unpleasant surprise.
For international deliveries, we indicate at the delivery method selection stage that customs duties and import taxes may apply upon arrival. These charges are separate from the shipping costs paid at checkout and are determined directly by the local customs authorities, which unfortunately means we cannot confirm their exact amount in advance.
We completely understand your disappointment, particularly given the amount of the customs fees compared to the value of your order, and are sorry that this impacted your experience with Smallable.
Best regards.
Smallable customer service
The rug that I purchased was very good…
The rug that I purchased was very good quality and I received the order quickly
3 July 2026
This was my first time ordering from…
This was my first time ordering from Smallable, and I honestly couldn’t be happier with the experience!
I ordered a set of ceramic tableware and had it shipped all the way to Singapore. I was a little worried that some pieces might arrive damaged, but everything was packed incredibly well. Every single bowl and plate arrived in perfect condition without a single chip or crack.
The prices were also very reasonable, especially considering the quality of the products and the careful packaging.
I’m so impressed that I’ve already recommended Smallable to my friends. If you’re thinking about ordering fragile items like ceramic tableware, I would definitely recommend giving them a try. I’ll certainly be ordering from Smallable again in the future!
3 July 2026
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