I ordered what I thought was Remington hair straighteners. I actually took a screenshot of there advertisement as proof. Was actually just a cheap pair of hair straighteners from china. I am actua... See more
Company replied
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Ordering was fine delivery fine but the product is rubbish I bought the iron/steamer the lead on it was about 6 ins long and as for ironing with it forget it.😡😡😡😡😡😡😡
I ordered 3 bras in my usual size and they don't fit at all, I also ordered a jumpsuit which is in awful cheap material. I have gone on to that website to return through items but there is nowhere I c... See more
Ordered cooling towel on the 26th of June and its still not moved on the tracking, its saying still in transit. Ive just emailed them before looking on here and by the looks of things I should of lo... See more
Company replied
2.4
Poor
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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I ordered what I thought was Remington…
I ordered what I thought was Remington hair straighteners. I actually took a screenshot of there advertisement as proof. Was actually just a cheap pair of hair straighteners from china. I am actually going to go to trading standards with this as looking at other reviews they just scamming folks with cheap crap. I could have just gone to boots and bought the actual real thing for £5 more. I want a full refund immediately. Not a happy customer.
I have sent details to your customer service email on Saturday awaiting reply and refund. Just went to boots and purchased actual Remington shine therapy hair straighteners for £24.99.
Hope to hear from you soon before I start posting my finds on facebook.
8 August 2026
Unprompted review
Reply from Nnice
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@nnice.uk. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Ordering was fine delivery fine but the…
Ordering was fine delivery fine but the product is rubbish I bought the iron/steamer the lead on it was about 6 ins long and as for ironing with it forget it.😡😡😡😡😡😡😡
19 August 2026
Unprompted review
Item was very poor quality after being…
Item was very poor quality after being delivered late. Could have paid half the price for superior quality. I did not realise that item was being shipped from China
7 August 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you for your valuable feedback. We sincerely apologize that the product quality did not meet your expectations. We always prioritize providing reliable products and understand the inconvenience this situation may cause you. Please send your order details and a brief description of the problem to service@nnice.com. Our customer service team will carefully review your issue and contact you within 24 hours to provide a suitable solution. We sincerely apologize for any inconvenience this may cause and thank you for your support.
I did have a long wait for goods but…
I did have a long wait for goods but all good in the end
10 July 2026
Unprompted review
I had a complaint about a product
I had a complaint about a product, it was delt with efficiency and promptly, i received a full refund within two days, thank you
25 July 2026
Unprompted review
The item I received is not what I…
The item I received is not what I ordered I went for large capacity but got a small chopper no glass base but a
Plastic one poor quality not worth the fifteen pounds I paid don’t but it
22 July 2026
Unprompted review
Reply from Nnice
Dear Customer,we take your feedback seriously and apologize for any disappointment. If you feel the item didn’t match the description, please send your details to our support team atservice@nnice.uk. Our team will evaluate your case and work towards a satisfactory resolution.
very disappointing
I ordered 3 bras in my usual size and they don't fit at all, I also ordered a jumpsuit which is in awful cheap material. I have gone on to that website to return through items but there is nowhere I can find to do so. So I am stuck £30 down with items I can't or won't wear. I had given the company the benefit of the doubt after reading reviews but really wish I hadn't. Gutted.
20 July 2026
Unprompted review
The service provided was great
The service provided was great, the first bra was too small so they sent me another. So very helpful and can’t be happier
1 June 2026
Unprompted review
Lovely bras
Lovely soft, comfy bras. Would recommend and buy again. I ordered the wrong size and was told to gift the incorrect size and they sent out a different size. Great customer service.
20 July 2026
Unprompted review
I ordered a large one with 4 blades and…
I ordered a large one with 4 blades and paid for it, but received small with 2 blades, Please Advise
16 July 2026
Unprompted review
Reply from Nnice
Dear Customer,
Thank you so much for taking the time to leave your feedback. We are truly sorry to hear that we sent you the wrong product, and we deeply regret the frustration and inconvenience this has caused you.
We take full responsibility for this mistake and the poor service experience. Please kindly send your order details and relevant information to our customer service email address: service@nnice.uk. Our dedicated customer service team will prioritize your case and provide a clear, effective solution for you within 24 hours.
We hope to have the opportunity to make this right for you and regain your trust. Thank you for your patience and understanding.
Ordered cooling towel on the 26th of…
Ordered cooling towel on the 26th of June and its still not moved on the tracking, its saying still in transit.
Ive just emailed them before looking on here and by the looks of things I should of looked on here first before buying 😫 not looking promising 😔
26 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@nnice.uk. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Ordered cooling towels on 30th June…
Ordered cooling towels on 30th June still not received 😑 try to ring but just cuts off straight away very annoying will not buy from here again
30 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@nnice.ukwith your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Ordered the cooling towels 2 weeks ago…
Ordered the cooling towels 2 weeks ago took the money had a receipt but now nothing no updates through shop do not answer phone so have resorted to email I know it’s not a great deal of money but it’s the principal.
26 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@nnice.uk. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
ordered 2 items
ordered 2 items, tracking hasnt moved,so god knows whats happening but i wont be ordering again , you trust the companys to fulfill the orders but its looking very negative and from what ive read lots more people have the same issues , shame really because nice people only want a good service from the companies which is whats supposed to happen
25 June 2026
Unprompted review
Reply from Nnice
Dear Customer,
We would like to thank you sincerely for taking the time to provide us with feedback on your experience. We are deeply sorry to hear that you were dissatisfied with your recent shopping experience, and we understand your disappointment. If you have not yet received your order, please feel free to send the details to our customer service email address: service@nnice.uk. Our dedicated team will be happy to assist you and resolve this issue within 24 hours. We believe that every issue presents an opportunity for improvement, and we look forward to providing you with an even better experience.
Never buy from this company been over a…
Never buy from this company been over a week and the item still can’t be tracked. Says 48 hours delivery I didn’t know it was coming from abroad. Trying to chase up customer services I have had multiple emails not telling me anything just saying they had responded. Really bad customer service and I won’t see the item so will speak to the bank
25 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@nnice.uk. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Ordered two bra's
Ordered two bra's! The sizing is very poor they are definitely not standard fit. Don't bother waisting your money.
25 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you for your feedback. We’re sorry to hear the size and product quality didn’t meet your expectations. Please contact our support team at service@nnice.uk with your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding.
I've emailed to try and return bras…
I've emailed to try and return bras that were so small but automated email to say replied but nothing!!!!
22 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@nnice.uk with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
I am trying to return a product
I am trying to return a product, I keep getting an automated response telling me to check their previous response. The response does not give a resolution or return label. The Trust pilot reviews are very different to the ones on the Facebook reviews. Experience so far has been terrible. I wish I'd read trust pilot before ordering.
18 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@nnice.uk . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I ordered a bra and some supposedly…
I ordered a bra and some supposedly trainer socks from whoever this so called supplier/company,they arrived today absolutely shocking quality just put in my bin disgusting!!! Beware. I would appreciate my money back please?
15 June 2026
Unprompted review
Reply from Nnice
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@nnice.uk . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
When can I receive my high pressure…
When can I receive my high pressure water gun? I have had no communication from you, but you have taken £10.98? Please email delivery date or refund my money asap!! Thank you
9 June 2026
Unprompted review
Reply from Nnice
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@nnice.uk. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
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