The salesperson was knowledgeable about the products and provided good insight into the products we were looking into. The delivery of the refrigerator was extremely smooth and quick. Everything was d... See more
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Everything, from account creation to delivery of the product that I ordered went smoothly and efficiently. I have not bought many items from this company before, but I will certainly be popping them t... See more
The trust that the company has for the client is unmatchable. online purchases has been made easy that it makes no big difference ordering online and showing up at the store. selection of payment me... See more
Company replied
Horrible service!! top level of horrible customer service on MediaMarkt Basel SBB. Spent there 30 minutes watching sales people talking to each other instead of serving customers. Then I asked for an... See more
Company replied
Company details
Contact info
Allmendstrasse 23, 8953, Dietikon, Switzerland
- 0848 544 455
- info@mediamarkt.ch
- mediamarkt.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Completely satisfied and pleasant
The salesperson was knowledgeable about the products and provided good insight into the products we were looking into. The delivery of the refrigerator was extremely smooth and quick. Everything was done in 15 mins, and the delivery staff were really friendly. Overall, it was a pleasant experience
Mr.J.Zihlman was excellent and really…
Mr.J.Zihlman at MEDIAMARKT Oftringen was excellent and really available. Amazing service and advice. Thank you!
Attese infinite al box assistenza del…
Attese infinite al box assistenza del negozio e riparazione non eseguita del dispositivo
Poor delivery times
Waiting for a delivery for a week now. Online shop showed available at the time of ordering with delivery next working day. Technical problems, yeah right. Back to Interdiscount.
MediaMarkt is my go to store for all things electronic
MediaMarkt is my go to store for all things electronic. There is large variety of products, well organized. Prices are good and the staff are knowledgeable and very friendly/helpful.
Horrible service!
Horrible service!! top level of horrible customer service on MediaMarkt Basel SBB. Spent there 30 minutes watching sales people talking to each other instead of serving customers. Then I asked for an iphone 16e and been refuse to get one without cover. If I want to buy a phone, and only phone I should be able to get one. But to reach the point of buying anything I had to bother them. Then I orderded online Aircondition, paid and later that day they storno my order as they run out of stock. But still have not received money back. Stay away from this total horrible non-customer oriented store. Nightmare.
Reply from MediaMarkt Schweiz AG
Focus on customer, best service and best experience
Technical support and custome rexperience:
The team's focus on customer support and making my experience as seamless as possible, was impressive. I am a foreign coming into the country and not speaking German, and the team's effort to talk with me in a language that it is not their native language was amazing. All clearly explained, best solutions that adjust to my needs were always provided. Amazing experience
Bon service du collaborateur pour HA de…
Bon service du collaborateur pour HA de trotinette et bon collaborateur a la caisse avec vente additionnelle ventilateur.
A Complete Win
Everything, from account creation to delivery of the product that I ordered went smoothly and efficiently. I have not bought many items from this company before, but I will certainly be popping them to the top of my list when considering future purchases.
Amazing service and product highly…
Amazing service and product highly recommended
Reply from MediaMarkt Schweiz AG
Reply from MediaMarkt Schweiz AG
Man like Yannis and the rest of the…
Man like Yannis and the rest of the team like Virginie and whoever that other girl was, never got her name. Also matey on the phones working with Salt, also had boss vibes. Felt like I was an F1 driver at the pits and they come through and upgraded a man ASAP yesterday. Sure I ll be back to break some bread. Hamdu
Reply from MediaMarkt Schweiz AG
Amazing staff and support
Amazing staff and support. I am new to Netherland , Youssef was very courteous and ensure the buying process goes very smooth. He did paper process really fast and did get me my new connection quickly.
Great products
I’ve have brought so many items from MediaMarkt, great company fantastic selection brilliant prices and super fast delivery
Reply from MediaMarkt Schweiz AG
It was easy to find a product and the…
It was easy to find a product and the description was good easy to pay and order and delivered the next day, the only thing was the communication between the delivery and myself on when my product was arriving, a little more accurate time of delivery would have been helpful.
Reply from MediaMarkt Schweiz AG
Great service
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