Maxi Sport Reviews 

Terrible. DO NOT ORDER ANYTHING! I was forced to accept an order of products I cancelled and DID NOT WANT!

The clothing is fine for casual use. The material is not very durable.

I bought a pair of £120 New Balance shoes from Maxi Sport, and the quality is shocking. They are very comfy, but after only 2 months, they are completely falling apart with lacerations inside and out.

When I asked Maxi Sport for help, they were useless. They claimed I "used the shoes too much", an absurd excuse for a premium shoe failing in 60 days. Don’t waste your money here; they do not stand behind the products they sell.

Returning items with this shop is very bad. The whole communication is extremely frustrating. Every time I have to open a new ticket through the contact form, because the process is not clear and the customer service is very reluctant to provide information.
I followed all the steps for the return and submitted the return form twice – nothing happened. There is no clear information: do they pick up the goods, or do they send a return label? Instead, I had to open yet another ticket and was then told I need to provide an Italian IBAN. Why wasn’t this communicated directly from the start? And why an Italian IBAN at all, when you were able to collect my payment from a foreign bank account? Isn’t that the point of having EU-wide IBANs?

Very disappointing experience.

When it comes to returns, its a nightmare. Not only that it costs 8 euros to return my article, as well the communication is very annoying. I always have to open a new ticket through the contact form, for each request as the process is not clear and the customer service is very reticent with information.
I followed the steps to apply the return and provided the return form twice, nothing happens.
Do they pick the goods up, do they send a return label?
I had to open another ticket and got told I have to provide an italian IBAN. Why not telling me directly?And why an italian IBAN, you were also able to collect my money from a foreign bank account.
Why do you think there are IBANs in the EU?

My shoes were not comfortable
It happens when you buy on-line.
But i must spend 8 EUR to give them back
If i knew before I never di it

I’m not sure if I’ve been scammed after purchasing two pairs of shoes following a Russell & Bromley ad on FB that traced back to maxi sport Ltd.
Has anyone got advice on this company? I’ve not had any communication from the company and it’s been three days since I paid via PayPal. Not sure whether to start a fraud notice with PP 😟

I've bought a pair of Asics. The shoes were undersized and they have refused to change for a bigger model. I do not recommend !

Not a bad shop but they sent me an expensive jacket with a security tag on it.

Unfortunately, they handled the resolution of the problem quite poorly. I ended up with a damaged jacket and my totally reasonable compensation request (a stupid pair of shoelaces) went completely unheard.

Would not buy from them again.

Procedura di reso
Lunga e snervante
Operatori call center sgarbati e presuntuosi
Non comprate più da loro assolutamente

I am glad to have bought my gear from them. I took advantage of their discount and I saved few quids on the normal market price (roughly 25% discount). The order arrived quite quickly, I placed the order on the 19th of jan at 5 pm and got delivered on the 22nd.

I placed an order and received the shoes in three days only. Unfortunately I had to return them (in pristine conditions) and replace them with slightly larger ones. The process was simple and straightforward. The staff is quick in answering the mails and may be contacted by phone. They are however extremely slow in processing returns. 12 days after sending back mine, I am still waiting for a final response from them.

Initially got the wrong size, filled the online form and sent the item back, got refunded and meanwhile ordered the right size. Brilliant service and very good deals.

1/2 day delivery
free shipping
infos emails
all is ok


amazing store , N1