Didn't like the delivery charges model. It feels very Ryanair to offer low prices through the SEO results then ramp up on delivery charge. The low price option was still 7-8% of item price and a week... See more
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Company details
- Activewear Store
- also in
- Camping Store
- Fitness Equipment Store
- Running Store
- Soccer Store
- Sportswear Store
About Sportsdirect.com
Written by the company
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are shown GMT)
Contact info
Unit A, Brook Park East,, NG20 8RY, Shirebrook, United Kingdom
- www.sportsdirect.com
Asks customers to review
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Hasn’t replied to negative reviews
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Your next day delivery sucks
Your next day delivery sucks
Don't pay for it
It doesn't arrive
Im so disappointed
Shit
Disappointed have to pay delivery…
Disappointed have to pay delivery especially when spend over 50 pounds, t.shirts I ordered seamed very small for a 11/12 yr olds , won’t be ordering again as delivery put me off 😭
Not Happy !
I was went to get my parcel on monday 2 Nov, I even paid extra , but EVRI have not delivered it and now its the 5th Nov , it was for my Grandsons birthday yesterday 4th Nov , EVRI cant explain why it hasnt come , I not happy about this ! If I was you I would change the delivery courier .....
Great value trainers for my grandson he…
Great value trainers for my grandson he is growing so quickly. Delivered early so even happier
Faster delivery than expected
Faster delivery than expected. It was packaged well I was delighted with them
Delighted with delivery and printing…
Delighted with delivery and printing HOWEVER there should have been socks within the order which were not delivered. Not sure how I can resolve this
Great products at a Great price
Delivered Once Again
Goods arrived in good time and sizing was “spot on”
Parcel delivered but not to my address
Parcel delivered but not to my address, photo shows a front door but it’s not mine !!!
Ease of ordering
Ease of ordering, cost of delivery and due time of delivery could be better.
easy to order great communiction and…
easy to order great communiction and fast delivery
Easy to shop and delivered on time.
Easy to shop and delivered on time.
Always affordable with amazing items…
Always affordable with amazing items and great services to their customers. Sportsdirect the best ever! ☝🏼
Worst company I have ever order form…
Worst company I have ever order from sent me a jacket that’s wasn’t the same as the picture shown and don’t sell on their website so don’t understand how I’ve been sent that jacket
Package not delivered
Package not delivered; the courier took a photo of the grass instead of my door.
GREAT FAST DELIVERY (BEFORE DUE DATE)
GREAT FAST DELIVERY (BEFORE DUE DATE), USER-FRIENDLY WEBSITE, BUT I HAVE A REAL ISSUE WITH THE RETURNS POLICY WHERE YOU CANNOT GET A REFUND, INSTEAD ONLY GETTING A CREDIT VOUCHER TO SPEND WITH SPORTS DIRECT, THIS IS THE REASON I VERY VERY RARELY BUY FROM THEM.
Humiliated at Leicester Store
Humiliated at Leicester Store - 52/56 Gallowtree Gate, Leicester LE1 1DA
On 5 Nov 2026 at 2:30pm, I went to buy clothes with a delivery backpack. I asked security if I could take it inside. She said NO.
I then asked if I could leave it outside while I shop. That was ALSO refused.
No solution, no respect. I felt embarrassed and insulted in front of other customers.
I have already sent a formal complaint. This store must train staff on how to treat customers.
Very bad customer service 😡😡😡😡😡
The most thing I don't like about this…
The most thing I don't like about this company is the delivery charges £4.99 and Evri charge between 0-1kg £2.70 why you do that that's only my issue, please lower your delivery charges to get more sales .
Parcel lost by Evri and Sports Direct unhelpful
Parcel lost by Evri. SPORTS Direct unhelpful. Refused to replace order
Returning items are a nightmare
Returning items are a nightmare. I had bought two shoes and you delivery one of the boxes was damaged. The shoe inside was okay but however due to box being damaged I had created a return. Then to my disappointment just to return it is £4.99 when I also had to pay for shipping. This damage was not even due to me or being of something unnecessary. I then spoke to an agent who had given me a prepaid label for free return however they had picked the wrong shoe too return. When I then contacted an agent again they had said that I do not qualify for a free return and that the agent before shouldn’t have given me a free return. Due to this time was wasted and customer service did not do their job properly. Overall this experience was terrible and has deterred me from shopping here.
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