escarpe.it Reviews 

2,996
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

TRUFFATORI. ordine: 2002302136 Il corriere loro ha messo la firma al posto mio e se n'è andato senza consegnare, risultato? a loro risulta consegnato ma io non ho il pacco, se non mi rimborsano e... See more

Company replied

Rated 5 out of 5 stars

I was about to not purchase anything from this website because of the bad reviews and honestly i don’t know why so many bad experiences. First time buying from them, got the package delivered in 4 day... See more

Company replied

Rated 1 out of 5 stars

They are not reliable. Don't buy from them. It's been 24 days and I've not received my reimbursement after receiving a confirmation email on the returned shoes. I've written to them via mail and m... See more

Company replied

Company details

  1. Shoe Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store

Written by the company

escarpe.it: scarpe di tendenza a portata di click! Qualunque sia l'occasione per cui cerchi scarpe, su escarpe.it troverai il modello che fa per te. Il nostro assortimento comprende prodotti dei migliori brand e di rinomati designer. Stivaletti, sneakers, décolleté, sandali, mocassini... e molte altre calzature alla moda! Il negozio escarpe.it è il punto di riferimento per chi cerca le più belle tendenze del momento, per gli amanti della moda sostenibile e per tutti coloro che apprezzano un'ottima lavorazione e materiali pregiati. Ricordati che ogni paio di scarpe crea una nuova storia, e tu puoi iniziare a scrivere la tua oggi stesso! Oltre a un'ampia gamma di scarpe, nel nostro negozio puoi trovare anche borse e accessori di ogni tipo. Scegli oggi stesso una pratica shopper bag, un orologio elegante o una cintura in pelle. Nel negozio online escarpe.it c'è davvero l'imbarazzo della scelta, bastano pochissimi click del mouse!


Contact info

2.1

Poor

TrustScore 2 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.1

All reviews

(2,996)

529 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The clothing is decent

The clothing is decent, though not very standout. The materials are not very high quality.

16 April 2026
Unprompted review
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Reply from escarpe.it

Gentile Cliente,

Ci scusiamo per l'inconveniente.

Inserisci il numero del tuo ordine e ne verificheremo lo stato. Il numero non è incluso nei dati che hai fornito, quindi non possiamo trovarti nel nostro sistema.

Distinti saluti,
personale di escarpe.it

Rated 5 out of 5 stars

I was about to not purchase anything…

I was about to not purchase anything from this website because of the bad reviews and honestly i don’t know why so many bad experiences. First time buying from them, got the package delivered in 4 days, items match the pictures on the website and the quality is great; honestly 10/10 experience. Loved it. Will definitely buy from them again.

24 October 2025
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Customer,

Thank you for your high rating. We're delighted that you're satisfied with your orders!

We hope you'll rate your future orders positively :)

Best regards,
escarpe.it staff

Rated 1 out of 5 stars

Don't buy from them

They are not reliable. Don't buy from them. It's been 24 days and I've not received my reimbursement after receiving a confirmation email on the returned shoes. I've written to them via mail and messenger but no response from them.

I will never buy from them again. There are other trusted sites with swift refund process

21 May 2025
Unprompted review
escarpe.it logo

Reply from escarpe.it

Hello,

you didn't collect the parcel 950000701828. It was COD, so you pay only when you recive it.

As you didn't collect the parcel, it came back to us (without being paid by you).

Best regards,

escarpe team

Rated 5 out of 5 stars

Highly recommendable seller

Highly recommendable seller

15 May 2025
Unprompted review
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Reply from escarpe.it

Dear Client,

Thank you very much for your positive opinion. We hope you will make more purchases in our store.

Best regards,
Team esarpe.it

Rated 5 out of 5 stars

Just perfect!

I was a bit worrying for the first order due to several negative feedbacks, but went just everything perfect! Best price, quick, reliable

7 November 2024
Unprompted review
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Reply from escarpe.it

Gentile Cliente,

Grazie per la Sua valutazione Siamo molto lieti che Lei sia soddisfatto dei nostri servizi. La invitiamo a fare nuovamente acquisti con noi!

Distinti saluti,
personale di escarpe.it

Rated 5 out of 5 stars

I ordered a pair of shoes and i…

I ordered a pair of shoes and i received them in 2 days only and everything was perfect because i could track my order.

16 October 2024
Unprompted review
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Reply from escarpe.it

Gentile Cliente,

Grazie per la tua valutazione Siamo molto lieti che tu sia soddisfatto dei nostri servizi. Ti invitiamo a fare nuovamente acquisti con noi!

Distinti saluti,
personale di escarpe.it

Rated 1 out of 5 stars

Absolute disaster!!!!

Absolute disaster!!!!
I bought one item in 7th July and I paid for the shipping and chose the delivery at home.
After one month they emailed me that my parcel is in the Brt locker and I have to pick it up.
I emailed them explaining the situation but they did not do anything about it and told me that the amount you paid was for shipping not for delivery at home!!!!!
Do not recommend this at all!!
They have the worst customer service and delivery

9 August 2024
Unprompted review
escarpe.it logo

Reply from escarpe.it

Gentile Cliente,

La ringraziamo per aver condiviso la Sua esperienza con noi, ci teniamo molto alla Sua opinione
in quanto ci aiuta a migliorare il nostro servizio. Ovviamente la invitiamo a contattare il nostro servizio clienti per poter ricevere maggiori informazioni.

Cordiali saluti, escarpe.it

Rated 1 out of 5 stars

SCAM!!!!!

Ordine: 2002200635
I was absolutely scammed! I ordered two pairs of shoes in different sizes, only one pair of shoes was included in the package. Then I had a long correspondence with support but they didn't want to understand and played dumb. In the end I didn't get any reply. I returned that one pair of shoes but did not receive a refund for the other pair that I never received. In a nutshell: Scam! That's never happened to me before.

10 March 2023
Unprompted review
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Reply from escarpe.it

Dear Customer,

We thank you for sharing your experience. We are sorry for the inconvenience encountered, please contact us to solve your problem by writing to the following email address: info@escarpe.it or in chat.

Best regards,
The staff of escarpe.it

Rated 1 out of 5 stars

TRUFFATORI.

TRUFFATORI.
ordine: 2002302136 Il corriere loro ha messo la firma al posto mio e se n'è andato senza consegnare, risultato? a loro risulta consegnato ma io non ho il pacco, se non mi rimborsano entro fine mese farò denuncia alla polizia postale.

SCAMMERS.
order: 2002302136 Their courier signed for me and left without delivering, result? it appears to have been delivered to them but I don't have the package, if they don't refund me by the end of the month I will report it to the postal police

19 July 2023
Unprompted review
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Reply from escarpe.it

Gentile Cliente,

La ringraziamo per aver condiviso la Sua esperienza .Ci dispiace per il disagio riscontrato
ma, non avendo nessun riferimento relativo all'ordine, purtroppo non possiamo aiutarla.
Per risolvere il problema, La invitiamo a contattare il nostro servizio clienti scrivendo al seguente indirizzo email: info@escarpe.it, oppure in chat.

Cordiali saluti,
Il personale di escarpe.it

Rated 5 out of 5 stars

Good service in my case

I have ordered suitcase - everything is as described and I am satisfied. Also, delivery was fast.

26 February 2023
Unprompted review
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Reply from escarpe.it

Gentile Cliente,

La ringraziamo per le Sue gentili parole.
Ci fa molto piacere che sia soddisfatta del nostro servizio. Facciamo del nostro affinché i clienti siano pienamente soddisfatti.

Cordiali saluti,
Il personale di escarpe.it

Rated 1 out of 5 stars

horrible experience

I made two orders on this website. First time it was delayed for two weeks and in the end they said the shoes I bought were not available so I had to cancel. Second time after one week I’m still waiting for the order to be processed. I have then a second chance but never again absolutely a waste of time.

17 August 2022
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Customer,
Thank you for sharing your experience with us, we value your feedback as a help us to improve our service. We assure you that it was a one-off incident and we hope that it will not have affect on future purchases. For further clarification, we always invite you to contact our Customer Service telephone, where you can talk with an operator and solve any kind of problem or receive any kind of information. Best regards,
The staff of modivo. it

Rated 5 out of 5 stars

Escarpe.it one of the best sites to…

Escarpe.it one of the best sites to order shoes ❤️❤️❤️. Always satisfied with delivery

29 July 2022
Unprompted review
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Reply from escarpe.it

Dear Client,
Thank you for taking the time to share your review with us.
We invite you to make another orders in our website.
Best regards
The Staff off escarpe.it

Rated 1 out of 5 stars

They sent me the wrong width of shoes

They sent me the wrong width of shoes. It was written standard size but I received the wide size. I had to wait for the refund for long time.
Worst online shopping experience for me.

15 July 2022
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Customer,
Thank you for sharing your experience with us, we value your feedback as a help us to improve our service. We assure you that it was a one-off incident and we hope that it will not have affect on future purchases. For further clarification, we always invite you to contact our Customer Service telephone, where you can talk with an operator and solve any kind of problem or receive any kind of information. Best regards,
The staff of modivo. it

Rated 1 out of 5 stars

Poor quality and poor after sale service.

I recently bought a second pairs of shoes after 8 years of my first pair, unfortunately the new pair was showing a tear after about only six weeks. I manage to return the damage shoes after a lot of correspondence.

More than two weeks later I was informed with a short email saying it was mechanical damaged.

I am retired and perform no mechanical labor, I only wear shoes for leisure, so much for a two year guarantee.

I find it strange that with all the correspondence no telephone number to contact any one, when the shoes was return it looked like a company outside Italy very strange.

4 June 2022
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Customer,
Thank you for sharing your experience with us, we value your feedback as a help us to improve our service. We assure you that it was a one-off incident and we hope that it will not have affect on future purchases. For further clarification, we always invite you to contact our Customer Service telephone, where you can talk with an operator and solve any kind of problem or receive any kind of information. Best regards,
The staff of modivo. it

Rated 5 out of 5 stars

I am very happy about the purchase !

I bought a pair of sandals from escarpe.it and I am extremely happy about my purchase. I was hesitant to buy anything due to their bad reviews on Trustpilot. However, I took a risk and gave it a try. They were very organized and the package was delivered as exactly mentioned in their emails. Also, the sandals are really good. I used these several times and they are really comfortable. They are exactly as in the pictures.

17 May 2022
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Customer,
We value your trust and confidence in us and sincerely appreciate you! We look forward to serving you again in the future!
The staff off escarpe.it

Rated 5 out of 5 stars

Great everything - Ottimo tutto

Great shoes, great shipping, great online store, great everything.

The product arrived just on time.

I will buy my shoes for now on only with them.

-----------------------------------------------------

Ottime scarpe, ottima spedizione, ottimo negozio online, ottimo tutto.

Il prodotto è arrivato giusto in tempo.

Comprerò le mie scarpe per ora solo con loro.

24 December 2021
Unprompted review
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Reply from escarpe.it

Dear Client,
Thank you for taking the time to share your review with us.
We invite you to make another orders in our website.
Best regards
The Staff off escarpe.it

Rated 4 out of 5 stars

Good overall

I was hesitant between this website and another one for buying pair of Salomon shoes. And they were the only two that had it at the time. Finally, I chose this one. The package was delivered a few days later than when it was promised. But still, a good purchase. Very low price. And good quality.

18 December 2021
Unprompted review
escarpe.it logo

Reply from escarpe.it

Dear Client,
Thank you for taking the time to share your review with us.
We invite you to make another orders in our website.
Best regards
The Staff off escarpe.it

Rated 1 out of 5 stars

I cannot recommend due to not having received my item & very unsatisfactory customer service & After placing an initial order &…

After placing an initial order & receiving good swift service , I placed my second & significantly larger order & this time my experience has been terrible. The order has still not been delivered almost two weeks after initially placing it & I have received terrible & on occasions impolite customer service whilst trying to resolve the issue. Do to an erroneous postal code entered either by escarpe or the courier BRT & no less than ten emails to escarpe customer care & two phone calls to courier BRT I still do not have my goods & am about to contact PayPal to request a refund so I really cannot recommend this company.

13 December 2021
Unprompted review
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Reply from escarpe.it

Dear Client,
Thank you for taking the time to share your review . We would like to apologize that you had a negative experience with us. We cant’ help you without order number.We invite you to call our customer service or send us san email : info@escarpe.it
Even though we failed to meet your expectations, we really do hope you will give us another try.
Best regards
The Staff off escarpe.it

Rated 5 out of 5 stars

Smooth sale

Smooth sale, received items quickly and within time stated. Would definitely shop there again.

23 February 2021
Unprompted review
escarpe.it logo

Reply from escarpe.it

Gentile Cliente,

La ringraziamo per aver condiviso la Sua esperienza con noi.
Siamo felici di sapere che sia rimasto soddisfatto dell'acquisto effettuato presso il nostro negozio.

Cordiali saluti,
Il personale di escarpe.it

Rated 1 out of 5 stars

Scarpe false

Comprato paio di adilette lite shower arrivate false con finte cuciture e marchiate made in italy. Non ordinate. Comprate da Siti originali

6 January 2021
Unprompted review
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Reply from escarpe.it

Gentile Melissa,

i nostri prodotti sono originali al 100%, la nostra azienda non vende merce contraffatta.

La invito a segnalare i difetti del prodotto al nostro Servizio Clienti telefonico, tutte le nostre operatrici sono a Sua completa disposizione dal lunedì al venerdì dalle 9 alle 17.

Cordiali saluti,
Il personale di escarpe.it

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