Not available any Seven eleven stores or Nervesen stores. I managed to find my SIM from one Iranian shop Global foods Bergan. E SIM not worked waiting for a refund.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I got a confirmation with an eSIM telephone number. But that was not my actual phone number probably a temporarily number. But this made me confused.
Company replied
I'm using Lyca No since 2023, great plans compared with competition great value for money ,but the rest is pretty bad , signal strength no coverage lack of MMS suport , not able to have dual sim activ... See more
Company replied
The connection sometimes lost in some areas of central Oslo. Moreover, the data should be increased in some bundles.
Company replied
Company details
Written by the company
Lycamobile offers international prepaid sim with cheap international calls in Norway. Get the best SIM only deals, offers, bundles, plans from Lycamobile. Order free SIM now!
Contact info
Norway
- lyca-mobile.no
2.8
Average
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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You were to give me the 60GB bundle for…
You were to give me the 60GB bundle for 99kor but that option was not available at the time of renewal.
6 September 2026
Reliable network
The network is reliable, fast, and has so far been consistent in the different parts of Europe I have visited.
It would be very helpful if I could receive data usage notifications. Especially when more than 60% of my data bundle is depleted and at 90%.
6 September 2026
Not a good payment experience
Had to do it in 5 tries. Even though the transaction haven’t started it considered it as one and wants to wait for 30 mins for next one.
5 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lyca Mobile NO
Hi Sandra,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Espen,
We’re sorry to hear that you’re unable to register your Redmi phone, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve your concern as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Registration is so so bad
2 September 2026
Reply from Lyca Mobile NO
Dear Linda,
We’re sorry to hear about your experience with the registration process, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve your concern as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Painful registration, false advertising on calls, and support that ignores you for weeks
I bought a SIM card in Norway mainly for unlimited data and for calls to norwegian phone numbers and the experience was frustrating from start to finish.
To activate the SIM, you have to provide personal ID and upload/scan documents — but you need internet access to do this, which is exactly what you don't have yet since the SIM isn't activated. I had to find alternative Wi-Fi just to complete a process that should take minutes. It turned into a long, unnecessarily complicated ordeal.
I paid for the top-tier plan, which advertises unlimited calls and data within Norway. Data worked fine, but I could not connect a single call to any Norwegian number — not once. The "unlimited calls" feature simply did not work.
I contacted support and got a generic auto-reply saying they'd "get back to me." Two weeks passed with zero follow-up. I had to write again just to ask why no one had responded in 14 days!
Paying full price for a plan and not getting a core advertised feature, combined with support that takes weeks (or forever) to respond, is unacceptable.
17 August 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Denys,
We’re truly sorry to hear about the difficulties you experienced with registration, calling Norwegian numbers, and the delay in receiving support. We sincerely apologise for the frustration and inconvenience caused.
To help us investigate this thoroughly, please share your Lyca Mobile number, email address, and any reference number you may have.
Our team will prioritise your case and work to resolve your concerns as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
★★☆☆☆
★★☆☆☆
The service works in the end, but the whole setup and registration process was unnecessarily complicated and confusing. Without ChatGPT guiding me through it step by step, I genuinely don't think I would have managed to activate everything correctly.
I received multiple messages and instructions through different channels — emails, SMS, different web pages — at different times, and even in different languages, switching between English and Norwegian. Nothing felt like one clear, coherent activation process.
The eSIM installation was particularly confusing. I received a QR code on the same phone where I needed to install the eSIM, which is obviously not very practical if you are expected to scan it. I eventually managed to install it, but the instructions and alternative methods were far from clear.
Then, after installing the eSIM, I discovered that I still had to register the SIM separately. Even that process was unnecessarily complicated. For example, the address form requires you to know your postcode first and search for it, rather than simply entering your address and letting the system identify the postcode automatically.
Finding the SIM number/ICCID required for registration was another thing I had to figure out myself through my phone settings.
Even after successfully registering, the website remains confusing. When trying to log in, the interface seemed to suggest using an email address, but what I actually needed was my Lyca phone number — another number I had to find myself.
I also wanted to download the Lyca Mobile Norway app, but Google Play tells me that the Norwegian app is not available in my country, despite the fact that I am currently in Norway and using a Norwegian Lyca SIM.
Overall, it took me around an hour and a half just to buy, install, register and properly configure a SIM card. There were countless small problems, unclear instructions and unnecessary steps along the way.
Two stars only because, after all of that, the SIM finally works. Otherwise, the activation and user experience would be closer to one star.
1 September 2026
Reply from Lyca Mobile NO
Dear Andrea,
We’re sorry to hear about the confusing and lengthy activation and registration experience, including the eSIM installation, multiple instructions, and difficulties accessing the app. We sincerely apologise for the inconvenience caused.
Thank you for providing such detailed feedback. Our team will investigate your concerns as a priority and work to resolve them as soon as possible.
We appreciate your patience and valuable feedback. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
eSim didn’t work and customer service…
eSim didn’t work and customer service was horrible. Did not email me back to fix the problem.
26 July 2026
Reply from Lyca Mobile NO
Hi Customer,
We understand how frustrating it is when your eSIM doesn’t work and you’re unable to receive the support you need. We also understand your disappointment at not receiving a response to your emails. Please contact us via private message with your order details or Lyca Mobile number, so we can investigate the eSIM issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Hi Dhananjay,
We understand your concerns regarding the weak network and the customer support experience. Reliable service and timely assistance are important, and we appreciate you sharing your feedback. Please contact us via private message with your Lyca Mobile number and current location so we can investigate the network issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Customer,
We understand your concern about unexpected monthly charges. We would like to review your account and clarify the charges for you. Please contact us via private message with your Lyca Mobile number and details of the payments, so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Somebody entered my email and the…
Somebody entered my email and the company never checked, spamming me forever
29 August 2026
Reply from Lyca Mobile NO
Dear Andrew M,
We understand your concern about receiving unwanted emails after someone used your email address without your permission. We take such matters seriously and would like to help resolve this issue. Please contact us via private message with the email address affected so we can investigate and take the appropriate action. For your security, please do not share personal information publicly.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very good provider
29 August 2026
Reply from Lyca Mobile NO
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I couldn't get my e-sim to work
I couldn't get my e-sim to work because the web site didn't reconize my adress even if I put one in Norway so I can still not use it
26 August 2026
Reply from Lyca Mobile NO
Dear Laura,
We understand how frustrating it is to be unable to activate and use your eSIM because the website does not recognise your address, even after entering a valid address in Norway. Please contact us via private message with your order details and the error message you receive, so we can investigate the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Hi Nazreen,
We understand how inconvenient it is when your purchased plan is not showing as your current plan. Please contact us via private message with your Lyca Mobile number and details of the plan you purchased, so we can check your account and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Terribile using experience
Terribile using experience! No info to log in and communication super complex and lacking information
28 August 2026
Reply from Lyca Mobile NO
Dear Massimiliano,
We’re sorry to hear about your frustrating experience with logging in and the lack of clear information. We understand how confusing and inconvenient this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team will investigate the login and communication issues as a priority and work towards resolving them as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I'm using Lyca No since 2023 mediocre experience
I'm using Lyca No since 2023, great plans compared with competition great value for money ,but the rest is pretty bad , signal strength no coverage lack of MMS suport , not able to have dual sim activated at same time with another, so many things that makes it difficult, I'm using Samsung s26Ultra so is not a hardware issue just they can have better deals with the norvegian providers like Tellia or Telenor for better services because everything goes through this providers infrastructure. Costumer services never answers so don't bother.
5 August 2026
Reply from Lyca Mobile NO
Dear Marius,
Thank you for sharing your detailed feedback and for being with Lyca Mobile since 2023. We’re sorry to hear about the issues you’ve experienced with network coverage, signal strength, MMS, dual SIM functionality, and customer service.
We appreciate you providing the relevant details. Our team will investigate your concerns as a priority and work towards resolving the issues as soon as possible.
Thank you for your continued support, patience, and valuable feedback.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The worse experience
The worse experience. I have to fix my internet myself with chatgpt.
26 August 2026
Reply from Lyca Mobile NO
Dear Customer,
We’re very sorry for the poor experience and the difficulty you faced with your internet service. We understand how frustrating it must have been to have to resolve the issue yourself.
Please share your location and postcode, and a network speed test screenshot with us so we can investigate and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Opalinski,
We appreciate you taking the time to share your thoughts with us. We are always working to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
simply the worst in the whole world
22 August 2026
Reply from Lyca Mobile NO
Dear Avishek,
We’re sorry to hear that your experience with Lyca Mobile has been so disappointing. We understand your frustration and sincerely apologise for the inconvenience caused.
Please elaborate on your concern and contact us through our personal channel at trustpilotreview@lycamobile.com. Our team will review your issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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