I recently tried Talkmore and had a mixed experience. The network had some issues, and the initial setup took longer than anticipated. There were also some discrepancies with the billing that needed a... See more
Company replied
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I recently tried Talkmore and had a mixed experience. The network had some issues, and the initial setup took longer than anticipated. There were also some discrepancies with the billing that needed a... See more
Company replied
Phenomenal customer support. Their plans are a bit more expensive than many other providers, but they are accommodating and very helpful. If a hassle-free and reliable service is worth a little extra... See more
Company replied
Dificult to aproach...plus all negative coments here makes me suspicious even more, and after telling them my suspicions they become even more ridicules. Hopfully i was wrong, but i did cancel my... See more
Company replied
Customer service was concise, understood my issue and dealt with it promptly and fairly. In the years I have been a subscriber this has always been my experience with Talkmore.
Company replied
Talkmore tilbyr enkle og ærlige mobiltjenester til en god pris, med god kvalitet. Vi bruker Telenors nett, har Norges mest fornøyde kunder, og har vunnet pris for å være den mest bærekraftige bedriften i mobilbransjen. Velkommen!
Norway
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One of the staff members persuaded me to give my details so I could book a discount. It looked like a standard contract, but he gave me a helpline number and said the subscription only becomes active once the SIM card is active. He also said the address could be anything, so he might not even have entered it.
They never sent the card, and I’m receiving bills to pay, even though I called the helpline at the time. I know it’s a Norwegian company and they often lie, but this is probably going too far.
I also contacted them via chat and support tickets, but in most cases to no avail.
It was Too good to believe for me.
And it's real
I use all the companies in the country, I like talkmore best of them
Reply from Talkmore
I registered at talkmore due to good price, but some months later i found a better offer with more data and less price, so i changed. talkmore called like a month later asking why i changed, i told them the exact same thing, and then the guy started to talk if i really use that much data, and i knew where it was all heading, i said i am not coming back to you, i am happy with the 60gb data i have now that i can roll over and the guy just hang up on me in midsentence. I don't feel like i was rude, i was stating the reason i did not feel that talkmore could offer me a better deal, but still i think it was one of the rudest customer service experience in recent times, when they want to offer you something so you come back to them and when they dont get their way they just hung up on you.
Reply from Talkmore
They robot call you stealing your time make you use more money. They were good 5 years ago now they are terrible. And their AI is plain stupid. And people have all left the office. I used them for 10 years.
Now my wife and I left them. It was a relief.
Reply from Talkmore
When a customer say no and not interested. You cannot push them to like your product. So idiotic for not understanding that the customer is not interested. It is not you who will pay for it it is the customer so do not be so persistent in offering your product because that makes you desperate and pathetic.
Reply from Talkmore
I recently tried Talkmore and had a mixed experience. The network had some issues, and the initial setup took longer than anticipated. There were also some discrepancies with the billing that needed addressing. However, once sorted, the service was decent, and the staff made efforts to resolve the issues. Overall, Talkmore has room for improvement, but it wasn't all bad. 4 stars.
Reply from Talkmore
The service explanation is not clear. The customer service is quite mean or you get robot replies. No response to feedback. Did not experience any customer orientated service.
Reply from Talkmore
Rubbish network. We changed to Talkmore and it’s been 17 hours without network nor activation of SIM cards and all family have lost using bank ID and other services. Absolutely disgusting company will recommend everyone around to stay away from talkshitmore.
Reply from Talkmore
My rating for talkmore is zero... Very bad service and horrible experience I have in my entire life... Thank God I'm living after two weeks. Sim card is not working... Not cooperative people.because of them 3 weeks I don't have any sim or mobile. Cheated with one deal after sending higher faktura... Many more.
Reply from Talkmore
Scaming sales calls offering wrong prices. I was charged way higher monthly price afterwards. Every call is recorded and I asked them to check what I was offred. still customer service did not help. Terminated the subscription. Make sure you check what you pay as they will make you pay more and then be of zero help.
Reply from Talkmore
I wait, and wait, and wait, and the waiting music is so noisy in my phone :-(
More 30 minutes is not acceptable!!
What happend to your call back service??
Reply from Talkmore
As a business customer of talkmore, I have a very bad experience with talkmor, always something wrong with invoices, always trying to deceive and very poor service. in the end I moved to another operator but the problems with Talkmor are not over yet. recommend all business customers to find another operator
Reply from Talkmore
Customer service was concise, understood my issue and dealt with it promptly and fairly. In the years I have been a subscriber this has always been my experience with Talkmore.
Reply from Talkmore
Bad experience with roaming (outside EU). Silently charged 500 kr (2 kr/mb) after prepaid data was used, and then 4 hours later sent an SMS that it was over. There was unused 1gb package showed in the app all this time (probably a bug). Not fun to end up without internet abroad when you rely on it to get to the airport.
Back at home, support replied fast, but was useless - seems that they didn't try to understand what the problem was.
--> 1 star!
Some tips to talkmore:
1) Mb notify clients that the data is used some time before (95%?), not after so you can charge extra for your super expensive traffic.
2) Make talkmore app or webpage still available with reached traffic limit so that the customers can buy extra traffic at least?
UPD 22/12/23 Shortly after posting on trustpilot, talkmore support reacted after 13 days of silence - saying there was "no fault regarding usage that has been registered", but nevertheless they reduced my bill by 500 kr. Sad that they still don't understand the problem (it's not usage - it's false / late notifications in min side and SMS). However, adding one start for the responsiveness at least somewhere.
Reply from Talkmore
It’s probably the worst phone service company in Norway. They guaranteed me that they have electronic SIM card to Apple Watch, however, after signing the contract, it turned out that they do not have such a service. They also boasted that their internet was the fastest in Norway and would work well abroad. Both in Norway and abroad it is so slow that even most pages don't load at all. Sometimes it doesn't even work abroad at all. It's not enough two recent bills were about 500 kr too high each.
Reply from Talkmore
Horrible customer service. Used to be the best (long time ago) but NOT anymore. So disregard any old reviews praising them. Crooks that come after you with meaningless fees after you switch operator, among other things. Very sneaky business. Good luck with that =)
Reply from Talkmore
Horrible experience. Their sellers managed to convince my mother who is ill of cancer and really needs her phone. When the day came to swap sims, the sim card had not arrived in the mail, and the ones from the shops takes 1-2 days to activate, and customer service could not help. I don't understand how they can sell so relentlessly and then not deliver on their promise. Being without a phone for days is annoying enough when you're healthy.
Reply from Talkmore
Dificult to aproach...plus all negative coments here makes me suspicious even more, and after telling them my suspicions they become even more ridicules. Hopfully i was wrong, but i did cancel my subsription.
P.S
By the way when i said im recording dialog she said she is terminating phone call becouse shes not happy being recorded...haha.nice.this explains alot.
Update
A month later, just half a day of using their phones they send me faktura for around 1400 nok. Bunch of morons.
Reply from Talkmore
Most unprofessional operator ever!!!
Very bad and inconvenient operator!!!
I have had a big problem with this operator. If you have prepaid subscription and only want to use data on your phone, then you have to at least pay 50NOK for prepaid as well, otherwise your data won't work. Indeed, you are not only paying 79NOK for data but actually you have to pay 129NOK to use only data on your phone. Also, if your prepaid has been finished and you want to charge it again to use your phone for data/SMS/call.. then it takes time until you receive the SMS that you can use your phone now. Not only this but also you have to restart your phone every time in order to activate your subscription again!!! I found this very very unprofessional and inconvenient, specially when you are in a hurry to use your phone.
Reply from Talkmore
Worst operator i have seen so far, customer service does not care for any issues you have. if you call them again and agin, they will hang up the call.
Never trust a person who comes to the door to sell talkmore offers, cause the faktura you might receive is totally different.
Reply from Talkmore
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