Lyca Mobile IE Reviews 

3,754
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 626 reviews, most reviewers were somewhat happy with their experience overall. Many people find that getting a new eSIM or phone number is a quick and straightforward process when setting up their service. Consumers often appreciate the roaming capabilities and find the connection works well during their travels and daily use. Some reviewers were not happy with payment and subscription problems, noting unexpected charges on their accounts and difficulties stopping auto-renewal features. Furthermore, customers mentioned that contacting customer support for assistance was extremely frustrating, as representatives were often unhelpful and left issues unresolved. Others also pointed out that website navigation can be confusing when trying to manage bundles.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with opinions sharply divided. While many customers... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a high level of disagreement among... See more

User experience

People report ambiguous experiences with user experience, with some customers praising the smooth ordering,... See more

Payment

Reviewers highlight negative aspects of payment, expressing widespread frustration with difficulties making... See more

Subscription

Customers consistently note negative experiences with subscription renewals, highlighting frequent issues... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Before Credit Card had expired entered in new Credit Card, I found it difficult to register the new one. Credit card statement says money taken, but getting mixed messages from Lyca

Company replied

Rated 3 out of 5 stars

Getting bundle renewed for 12 months was more a hassle than it should. Website UI is very confusing for something that should be quite straightforward.

Company replied

Rated 3 out of 5 stars

We’re as the connection is great , I am Unable to contact cost service representative to answer questions. I purchased an unlimited bundle was when I tried to call customer service I got a not enough... See more

Company replied


Company details


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2.9

Average

TrustScore 3 out of 5

4K reviews

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2.9

All reviews

(3,754)

669 reviews in the last 12 months

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Rated 1 out of 5 stars

Before the service was very good but…

Before the service was very good but suddenly from last 2 months this problem happening GB suddenly getting deducted.its nearly 5 years now I'm using lyca sim .I'm just confused why this is happening and today my GB suddenly got over I recharge now but my GB is not showing up on my dashboard but my money got deducted can you please check onout on this matter.

6 September 2026
Rated 5 out of 5 stars

Efficiency and reliability

Efficiency and reliability, I appreciate the fact that I was notified as my mobile data got finished that way I wasn't stranded,
The options of adding or topping up data was brilliant.

2 September 2026
Rated 1 out of 5 stars

Lyca Mobile eSims Don't Work

I signed up for a Lyca mobile plan with an eSim. Unfortunately my phone would not accept the eSim, and after too many attempts to install it the eSim was rendered invalid. I called the helpline listed in my order email but the person who answered was unable to help whatsoever and frankly a little rude. She repeatedly told me that the information I was giving was incorrect when I was just reading off the email. She told me to email the customer support inbox and they would help. It is over a week later and I have not received any help, but I have received two emails telling me to just download the eSim onto my phone. I tried calling the helpline again today, but cannot get through the AI screener. It keeps sending one-time passwords to my eSim, which I cannot access. This has been a giant waste of time and money and I will be taking my business elsewhere. I would rate it lower if I could.

5 September 2026
Unprompted review

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