I GAVE A 4 STAR WEBSIGHT EASY TO FOLLOW AND LOTS OF INFORMATION ABOUT THE PRODUCT, SO WHEN I RECEIEVE IT I WILL SEE HOW IT WORKS AND IF WORKS I WILL THEN GIVE A FIVE STAR..THANK YOU I CANT WAIT YOUR F... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nice product but marketing is not reflective of the goods . Adverts suggest you will have two foundations and a third free or a third and fourth free but you then send a brush? I would like to attach... See more
Company replied
The website is user friendly. I wasn’t a fan of products and bundles appearing at checkout. Talk about pushing products onto customers. I did buy the primer though. I am not seeing the free brush that... See more
Company replied
I have purchased this product before and I absolutely LOVE it! I actually had a lady tell me a couple days ago how pretty my skin is! I said "Well, thank you!" and I thought "it's this foundation!!"... See more
Company replied
Company details
Written by the company
Our mission is to create easy-care, no-fuss products that let you look confident day after day. That's why we produce high-quality cosmetics for eyelashes and eyebrows. Our products have won several awards and are laboratory tested. All our products are vegan and cruelty-free. Every day we strive to improve every aspect of our brand and our customer experience.
Contact info
Germany
- luxecosmetics.de
3.5
Average
761 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I'm not sure whether to give 1 star or…
I'm not sure whether to give 1 star or 5. The instructions are really confusing, my lashes would not stick to the sillicon pads and the lash tint burnt so bad i had to wash it off after 2 minutes but somehow it still seemed to work?
Not sure how long it will last yet.
4 September 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
The eyepads do not stay put and the glue…
The eyepads do not stay put and the glue doesn't hold the lashes down, even after reapplying. I tried the kit twice, took the chance with the 60 day obsessed guarantee, and I emailed the company within 60 days to return. They denied my return because they say it's a 30 day return policy even though it says right on their website it's 60 days.
19 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
The website and product are fabulous
The website and product are fabulous, absolutely no issues with either. The only drawback is the length of time for the product to arrive a speeder delivery would make all the difference.
12 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share your feedback with us! We are absolutely thrilled to hear that you love the product and enjoyed a seamless website experience. We appreciate your honest note regarding shipping times, as we are constantly working to improve and speed up our delivery process. We deeply value your trust, constructive feedback, and continued support for Luxe!
I love how smooth and flawless the…
I love how smooth and flawless the foundation glides over my skin.
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that you love the smooth, flawless application and texture of our foundation on your skin. Providing top-quality formulas that leave you feeling radiant is always our highest priority. We deeply appreciate your trust, kind words, and support for Luxe!
Worth the wait
I waited a while for delivery but realised it did come from USA. But It was worth the wait!! It’s one of nicest foundations I’ve had, I have older skin so it doesn’t cake, but is great coverage! Love it and just bought more!
11 May 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such a fantastic review! We are absolutely thrilled to hear that the wait was worth it, that the formula sits so beautifully on your skin without caking, and that it provides the perfect coverage. Knowing that you loved it so much that you've already bought more truly means the world to us. We deeply appreciate your trust, kind words, and continued support for Luxe!
Website is user friendly.
The website is user friendly. I wasn’t a fan of products and bundles appearing at checkout. Talk about pushing products onto customers. I did buy the primer though. I am not seeing the free brush that was in my cart with the two foundations. I hope I still receive it.
11 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hello! Thank you for taking the time to share your honest feedback with us. We are glad you found our website user-friendly, and we take your comments regarding checkout add-ons into full consideration as we refine our shopping experience. If you need assistance verifying the contents of your order, including your free brush or primer, please reach out directly to our customer support team. We truly appreciate your patience and your support for Luxe!
Love it!
I really love Luxe Color Changing Foundation! It evens out my complexion beautifully while still looking completely natural. It doesn’t look or feel like I’m wearing foundation at all. And my favorite part is not having to guess which shade to buy. It adjusts to match my skin tone perfectly, which makes it incredibly easy to use.
4 June 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear how much you love the lightweight formula and the beautiful, natural-looking finish of our color-changing foundation. It's fantastic to know that the shade-matching technology takes the guesswork out of your routine and makes application effortless. Your support and kind words truly mean the world to us. We deeply appreciate your trust in Luxe!
The order process was one of the most simple
The order process was one of the most simple orders I have ever placed I did have a bar on top that said if I add an amount of product worth so much I would get a free gift so I added my re then enough but the bar never moved and I didn’t get a free gift but that’s a small thing also I wasn’t able to watch video with sounds in the review but I have seen so many ads and many many review videos else where that I am more then excited to receive and try this makeup myself I really hope it even part as good as it looks bc at 40 makeup is no longer a fun things to try
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hello! Thank you so much for sharing your detailed feedback with us. We are thrilled to hear how smooth your ordering process was, and we take your comments regarding the promotional bar and video audio into full consideration to improve our site. We are so excited for you to receive your order and experience how lightweight and gorgeous our formula looks on mature skin. If you need assistance verifying your free gift or order details, please reach out directly to customer support. Thank you for your support and trust in Luxe!
I absolutely love the products
I absolutely love the products, they work like it says. Best ever. I actually feel pretty and I don't have to worry about my foundation matching or getting oily. I have ordered a couple times, I did my first order and a few days later ordered again because I don't want to run out.
16 July 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such a beautiful and heartfelt review! We are absolutely thrilled to hear that our products make you feel so pretty and confident, without any worries about shade matching or shine. Knowing that you love the formula enough to place repeat orders so quickly truly means the world to us. We deeply appreciate your trust, loyalty, and support for Luxe!
All of a sudden it goes from $39.95
All of a sudden it goes from $39.95. To $48.20. Not happy
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
Compliments on makeup at 72 years young!
The first day I wore the makeup received a compliment about my skin and she wanted to know if I was wearing makeup and if so, the name of makeup. Many, many compliments since. Just ordered three more tubes! Absolutely love this makeup as I am 72 years old.
28 July 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such a heartwarming and special story! We are absolutely thrilled to hear that our makeup makes you feel so radiant and that you've been receiving so many wonderful compliments from day one. Knowing how much you love the product at 72 and that you've ordered three more tubes truly means the world to us. We deeply appreciate your trust, loyalty, and support for Luxe!
When I ordered I was sure I was gonna…
When I ordered I was sure I was gonna be returning. I’ve ordered foundation on line before , and hated them. This one is different. I am older with wrinkles. This foundation not only matches my color, it does not settle into any of my lines. It is light enough to wear to the gym, and if I need more, I add more and it is amazing. I have no affiliation with this company. I just ordered 2 more tubes.
1 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such an amazing and detailed review! We are absolutely thrilled to hear that we were able to exceed your expectations and that our lightweight formula gives you seamless coverage without settling into fine lines. Knowing that you loved it enough to order two more tubes truly means the world to us. We deeply appreciate your trust, your kind recommendation, and your continued support for Luxe!
What a great product!!
I really love this color-changing foundation - it’s not heavy and leaves a beautiful finish. It’s official - I’m obsessed! Thank you for helping this mature woman look polished!
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to share such a lovely review! We are absolutely thrilled to hear how much you love the lightweight formula and the beautiful, polished finish it gives your skin. Knowing that you feel amazing using our product truly means the world to us. We deeply appreciate your support and trust in Luxe!
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to leave us a review! We are delighted to hear that you found the ordering process so quick and easy. Providing a seamless shopping experience is always our top priority. We truly appreciate your trust and support for Luxe!
A bit confusing
A bit confusing. I hope Im getting the buy 1 get 2 free and brush aa advertisement says.
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hello! Thank you for sharing your feedback with us. We take your observations regarding promotional clarity into full consideration as we work to improve our customer experience. If you need assistance verifying the contents of your order, please reach out directly to our customer support team. We truly appreciate your patience and your support for Luxe!
I had a $10.00 coupon from my previous…
I had a $10.00 coupon from my previous order but it would not allow me to use. A little frustrating.
6 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hello! Thank you for sharing your feedback with us, and we apologize for any frustration caused. We take your experience with coupon codes into full consideration as we work to improve our checkout process. If you need assistance with your order, please reach out directly to our customer support team. We truly appreciate your patience and your support for Luxe!
I absolutely love the foundation it…
I absolutely love the foundation it matches color perfectly. I will stay with this product for as long as it’s available! ❤️❤️❤️❤️❤️❤️❤️
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to leave such an amazing review and for all the love! We are absolutely thrilled to hear that the foundation matches your skin tone perfectly and that it has earned a permanent place in your beauty routine. Knowing that you love the product this much truly means the world to us. We deeply appreciate your trust and continued support for Luxe!
No information on models skin tone…
No information on models skin tone used. This would of greatly helped me choose the correct colour for my skin as im blonde.
10 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Hello! Thank you so much for taking the time to share your feedback with us. We take your suggestion regarding model skin tone details into full consideration, as we are always looking for ways to make shade selection easier for our customers. Should you need personalized assistance choosing your perfect shade, please feel free to reach out directly to our customer support team. We truly appreciate your time and support for Luxe!
So easy to get through and get ordered!
9 August 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for taking the time to leave us a review! We are absolutely thrilled to hear how easy and seamless your ordering process was. Creating a fast, hassle-free experience for our customers is always our top priority. We truly appreciate your support and cannot wait for you to receive your order!
5 stars for the product
5 stars for the product. I have always struggled with finding the right shade and this color adapting foundation blends nicely and is buildable if more coverage is needed. I have recently reordered so that I will have more when I run out. One tube lasted me approximately 2 months. Hoping the shipping is quicker this time. I believe there was a supply problem and I was able to get responses from customer services but it took it about 6 weeks to arrive.
30 July 2026
Unprompted review
Reply from Luxe Cosmetics DE
Thank you so much for the 5 stars and for sharing your detailed experience! We are thrilled to hear how well our color-adapting formula works for your shade match and that one tube gives you two full months of buildable coverage. We take your feedback regarding past delivery times into full consideration as we continuously work to speed up our fulfillment process. We deeply appreciate your patience, your repeat order, and your trust in Luxe!
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