Loom Reviews 

What is wrong with this effing company. I ordered a camping chair and after 26 days the shipping update on 17Track.net it shows my order has been delivered. NO IT HAS NOT BEEN DELIVERED. This site is a scam. I get no replies from them.
DO NOT ORDER FROM THEM........ I have lost my money. What a bunch of thieving bastards !!!

Loom Custom needs to stop misrepresenting their products. The items they advertise are presented with life size models but the product you receive is fit for a doll house. They are absolutely undersized and do not resemble your submission and to charge $60 plus dollars!!!!! This is a shame that preys on fans that love their respective team. STOP IT Loom Custom. You know you are wrong and deceitful to sell undersized and inferior products like this. SHAME ON YOU!!!!!!!!!

Excellent facilities excellent staff really helpful and kind always go the extra mile to help you we had a wonderful time at on the beat competition last week for my children’s dance competition we had left our bag there last week and all the kids comp outfits were in it but Ajay the bar manager had put them away for us and I went to collect them yesterday can’t thank them enough for finding it and putting it away for me to collect this weekend thank you I really appreciate everything you have done for me and the kids wanted to say a massive thank you also

I used to rely on Loom natively to skip boring video syncs, but the Atlassian acquisition has completely broken the app. Trying to record a quick two-minute screen share now takes twenty minutes because the software keeps freezing up my entire MacBook, and half the time it won't even record my face in the browser anymore. And to make it worse, my billing suddenly skyrocketed from nine bucks to an insane hundred and sixty a month because their system automatically added unapproved user licenses without my consent.

Loom is such a bad tool, especially the glitches and the most prominent one the camera being stuck to loom dashbaord. Tool maybe for kids to playaround but not for professionals at all who want to save time, might as well learn to use OSB studio or someother tool and host vidoes on Youtube Unlisted then to struggle with a shitty tool like this

I paid for their subscription, and one month later I was hacked; my account was banned from their platform, I no longer have any workspaces, and all the videos I had were deleted.

They're stealing your data!!

It used to be the best software on planet earth before atlassian bought it and made it a complete dumpster fire

Loom used to be so good. Now it won't record your face in the browser. See ya later, good luck with your Atlassian acquisition. When features magically break or fall away, customers notice.

This application absolutely sucks I was going to submit a presentation online when I was met with a record now button which did not work instead I was shown a women recording a video on how to use loom. Absolute let down. I ended up gettting striked for a late presentation.

I PAID 18 USD AND INSTALLED THE APP, AND IT DOESNT WORK!!!! STAY AWAY, TERRIBLE EXPERIENCE

I would write twnty 1-star reviews if I could. This application is just horrible. Do not recommend it. Stay far away if you want to make your business successful.

I worked with loom for years, i did an entire walk through on email to remove any other licenses which all showed inactive after their customer service support. Everyone was deactivated, they have then reactivated people and added people who i dont even know! to my account and to my great shock are charging me 160 per month over 2 months. This is after I dealt with customer success to make sure my account did not have more users on there. I am furious. I did not consent to this.

Very disappointing customer support experience.

I paid for Loom Business, but when I tried to downgrade/cancel only to avoid future charges, I lost access to features I had already paid for during the current billing period.

What made the experience worse is how difficult it is to contact customer support from inside the Loom platform. For a paid business tool, finding a clear way to open a support ticket should be simple, but instead it feels hidden and confusing. I spent too much time looking for help instead of getting a direct support option.

Loom may be a useful product, but the billing and support experience has been very frustrating. If a customer pays for a month, they should either keep access until the end of the paid period or receive a clear refund option. At the very least, contacting customer service should not be this complicated.

I was forced to download Loom to record a video for a prospective client that requested I use it as part of the interview process. Created the account, recorded my video, didn't like how the software acted or how it tried to embed itself in my computer so I uninstalled it. Two weeks later I'm getting an invoice for $26 for a business subscription that I never agreed to. Clearly they hide the subscription terms in the fine print of the user agreement, because I never saw a prompt or any warnings, if I had I would not have created the account or used the software. Total scam.

Recording unusable after a 15 min recording, no way to stop it.

terrible software, used to be good. now unusable..$18 of pure trash. do not subscribe

Horrible experience, can't download video, can't edit it, nothing works, just bad! switch to someone that gives a **** about their customers

It used to be such an amazing app. It's just a trash now. Unfortunatelly.

Always technical problems with this software - although I am using the paid version.

Going to cancel this nightmare