Jobalots Reviews 

1,904
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,077 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently receive products that are broken, used, or not functioning as expected. Reviewers also report that orders often arrive incomplete or with missing parts, leading to frustration. However, some customers also noted that product descriptions can be inaccurate or lack crucial details like sizing. While many appreciate the good prices and variety, others find reserve prices too high or advertised RRPs misleading. Delivery experiences are mixed; some report fast service, but others encounter issues with items not arriving or inconvenient shipping costs for multiple small orders.

What people talk about most

Product

People report ambiguous experiences with product, with some customers receiving items in good condition and... See more

Quality

Customers consistently express disappointment with product quality, frequently receiving items that are... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt, quick, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding good deals and fair prices, especially... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting missing items,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Have some great buys but I am fed up of bidding on a quantity say 12 but when the goods get arrive there maybe only 1. I feel like this is very missleading as the staff who register the items can clea... See more

Company replied

Rated 3 out of 5 stars

Some good Some terrible. No returns policy to speak of. Guess you takes your chances. Obviously nothing is checked prior to going live on auction as items were absolutely destroyed.

Company replied

Rated 3 out of 5 stars

I have used Jobalot several times to purchase items, and I’ve found that the pricing is generally quite good. Since it is an auction site, you can bid on items to secure better deals than... See more

Company replied

Rated 4 out of 5 stars

The items arrived quite on time. However, in my opinion they shoud implement a visual check for all the items which they are selling. Just a 5 seconds per item, as it is frustrating when you get item... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK. You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers! Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(1,904)

1,254 reviews in the last 12 months

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Rated 1 out of 5 stars

Impossible to contact

Impossible to contact. Non exsistant customer service. WHY is there no telephone number???? Sick to death of missing items!

22 July 2026
Unprompted review
Jobalots logo

Reply from Jobalots

Hi A,

Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced. Please note that we do not currently have a phone support service. However, our team is always available to assist you through email and messages.

If you are missing items or have any further concerns, we kindly ask that you email us at support@jobalots.com with your order details so our team can investigate and assist you directly.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

Great company to engage with

Great company to engage with, terrific customer service, and never disappointed with the goods bought

29 May 2026
Jobalots logo

Reply from Jobalots

Hi Neil,

Thank you so much for your kind words. We’re delighted to hear that you’ve had such positive experiences with our company, that our customer service has met your expectations, and that you’ve been consistently satisfied with the goods you’ve purchased.

Providing transparent listings and reliable service is very important to us, and we’re glad this has been reflected in your experience. If you ever have any questions or encounter issues in the future, please don’t hesitate to email us at support@jobalots.com with your order details so our team can assist you directly.

All the best,
The Jobalots Team

Rated 5 out of 5 stars

Genuinely impressed with everything

Genuinely impressed with everything. Their communication was great, deliveries went smoothly, where items were missing from one of my pallets I was refunded fairly. Returns pallets are a risk, I bought 3 auction returns pallets along with a pallet of toys, the first was not the luckiest in terms of item condition but the second two were brilliant. Again it's a risk with returns but all around everything went perfectly. Thank you Jobalots.

29 June 2026
Jobalots logo

Reply from Jobalots

Hi Tray,

Thank you so much for your kind words and recommendation. We’re delighted to hear that you were impressed with our communication, delivery process, and the way refunds were handled when items were missing.

Please know that when purchasing customer returns and liquidation stock, there is always a level of risk involved. To remain transparent, we list all the possible conditions items may arrive in on our listings so customers can make well‑informed decisions before bidding. Auctions are unchecked and untested, and the condition of items depends on the type of listing they were advertised under.

We’re glad to hear that overall your experience was positive and that the pallets met your expectations. If you have any further questions or encounter issues in the future, we kindly ask that you email us at support@jobalots.com with your order details so our team can assist you directly.

All the best,
The Jobalots Team

Rated 1 out of 5 stars

The parcels are not the same as photos

The parcels are not the same as photos, are damaged and you can't return. Sometimes ypu have to bin the parcels.

24 June 2026
Jobalots logo

Reply from Jobalots

Hi there,

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the parcels you received. Please know that when purchasing customer returns and liquidation stock, there is always a level of risk involved. To remain transparent, we list all the possible conditions items may arrive in on our listings so customers can make well‑informed decisions before placing bids.

Auctions are unchecked and untested, and the condition of items depends on the type of listing they were advertised under. These risks are part of the nature of liquidation stock and are clearly outlined in our terms.

If you have any further issues or believe an order was affected beyond what was described, we kindly ask that you email us at support@jobalots.com with your order details so our team can investigate and assist you directly.

All the best,
The Jobalots Team

Rated 5 out of 5 stars

Highly recommended auction website

Best returns ever i have bought from auction website was from Jobalots

27 March 2026
Jobalots logo

Reply from Jobalots

Hi Shvan,

Thank you so much for your kind words and recommendation. We’re delighted to hear that you’ve had such a positive experience with our auctions and that the returns you purchased met your expectations.

Providing great value and reliable service is very important to us, and we’re glad this has been reflected in your experience.

We look forward to serving you again in future auctions.

All the best,
The Jobalots Team

Rated 5 out of 5 stars

Empty boxes

I gave my original review 2 stars for sending empty boxes, however the company advised to contact the support team, both items were refunded,

16 July 2026
Unprompted review
Jobalots logo

Reply from Jobalots

Hi Will,

Thank you for updating your review. We’re sorry again for the inconvenience you experienced with the empty boxes, but we’re glad to hear that our support team was able to assist you and issue refunds for the affected items.

If you encounter any further issues or have additional concerns, please don’t hesitate to email us at support@jobalots.com with your order details so we can help you directly.

All the best,
The Jobalots Team

Rated 5 out of 5 stars

Fantastic company to deal with ..prompt…

Fantastic company to deal with ..prompt on delivery

26 June 2026
Jobalots logo

Reply from Jobalots

Hi there,

Thank you for your kind feedback! We’re delighted to hear you found us a fantastic company to deal with and that delivery was prompt.

Your support means a lot, and we look forward to serving you again soon with more fantastic bargains.

All the best,
The Jobalots Team

Rated 1 out of 5 stars

Item missing

Item missing, they said it was scanned packed and send, never received it !

29 June 2026
Jobalots logo

Reply from Jobalots

Hi Alexandru,

Thank you for sharing your feedback. We’re sorry to hear about your concern regarding the missing item. To assist you properly, please email us at support@jobalots.com with the correct order number so our team can review the shipment details for you.

We look forward to assisting you.

Kind regards,
The Jobalots Team

Rated 1 out of 5 stars

2 product.

2 product.
no shiping

29 June 2026
Jobalots logo

Reply from Jobalots

Hi Marcin,

Thank you for sharing your feedback. We understand your concern regarding the two products you mentioned. Please note that we have already assisted with your case regarding the order you referenced.

If you are still experiencing issues or have further concerns, we kindly ask that you email us at support@jobalots.com with your order numbers so our team can review and assist you directly.

Kind regards,
The Jobalots Team

Rated 1 out of 5 stars

Disappointing Customer Service and Bluffing

Everytime i order, Something is missing.
And i have been in conversation with your team and i have also filled the form and sent you everything you asked for, AND EVERYTHING IS CORRECT including ORDER NUMBER, IMAGES, PARCEL RECEIVED.
Its been more than 12 WORKING DAYS, And you guys always reply with we will update soon, if you dont wanna refunnd thats fine just say it.

13 July 2026
Unprompted review
Jobalots logo

Reply from Jobalots

Hi Musawar,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and the frustration caused by the delays.

If you have any further questions or believe another order has been affected, we kindly ask that you email us at support@jobalots.com with your order details so our team can review and assist you directly.

All the best,
The Jobalots Team

Rated 4 out of 5 stars

Quick delivery at a good

Quick delivery at a discounted price good enough for me

28 June 2026
Jobalots logo

Reply from Jobalots

Hi John,

Thank you for your kind words. We’re delighted to hear that you found our delivery quick and appreciated the discounted prices. Providing efficient service and great value is very important to us, and we’re glad this met your expectations.

We look forward to serving you again.

Kind regards,
The Jobalots Team

Rated 1 out of 5 stars

Experience is pretty bad at the moment

Experience is pretty bad at the moment. Over £60 worth of my last order is missing and no response from Jobalots support.

To top that off they have spammed me with nearly 30,000 'Your order is being shipped' emails over a period of 3 days to which point I had to pay my ISP for more disk space to stop important emails being bounced.

28 June 2026
Jobalots logo

Reply from Jobalots

Hi there,

Thank you for sharing your feedback. We’re very sorry to hear about your experience with missing items and the large volume of duplicate emails, we understand how frustrating this must have been.

We kindly ask that you email us at support@jobalots.com with your order numbers for the missing orders so our team can review them in detail. We noticed that the emails you previously sent were already tended to, but we’d like to double‑check and ensure nothing has been overlooked.

Regarding the spam and large volume of emails, please rest assured this is currently being investigated by our technical team to prevent it from happening again.

We appreciate your patience and will do our best to resolve this matter quickly once we have your order details.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

Great

Great, good

28 June 2026
Jobalots logo

Reply from Jobalots

Hi there,

Thank you for your kind words. We’re delighted to hear that your experience with us was great and that you found our service good. Providing reliable service and value is very important to our team, and we’re glad this met your expectations.

We look forward to serving you again.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

Very good thanks

Very good thanks

28 June 2026
Jobalots logo

Reply from Jobalots

Hi Costel,

Thank you for your kind words. We’re delighted to hear that you had a very good experience with us. Providing reliable service and value is very important to our team, and we’re glad this met your expectations.

We look forward to serving you again.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

All ok

All ok - all products in the package

28 June 2026
Jobalots logo

Reply from Jobalots

Hi Lavinia,

Thank you for your kind words. We’re delighted to hear that everything was in order and that all products arrived as expected. Providing reliable service and ensuring packages are complete is very important to us, and we’re glad this met your expectations.

We look forward to serving you again.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

Easy to buy excellent service has…

Easy to buy excellent service has always fast delivery always a pleasure to do business thank you

28 June 2026
Jobalots logo

Reply from Jobalots

Hi Ian,

Thank you for your kind words. We’re delighted to hear that you find our platform easy to use, appreciate the excellent service, and value the fast delivery. It’s wonderful to know that doing business with us has always been a pleasure for you.

We look forward to serving you again.

Kind regards,
The Jobalots Team

Rated 5 out of 5 stars

Great company great bargains to be had

Great company great bargains to be had

27 June 2026
Jobalots logo

Reply from Jobalots

Hi Herbie,

Thank you for your kind words. We’re delighted to hear that you consider us a great company and that you’ve found excellent bargains through our auctions. Providing value and reliable service is very important to us, and we’re glad this met your expectations.

We look forward to serving you again.

All the best,
The Jobalots Team

Rated 4 out of 5 stars

On this a bargain!

On this occasion the items I bought arrived in good time and were all in good condition. Bargain bargain bargain when all goes to plan. Just be aware sometimes you win but occasionally you loose.

26 June 2026
Jobalots logo

Reply from Jobalots

Hi Mrs. Bowden,

Thank you for your kind words and for sharing your experience. We’re delighted to hear that your items arrived quickly, in good condition, and that you found great bargains when everything went to plan.

Our platform includes a Product Declaration and is sold under our Terms of Sale. These explain that items are offered as Customer Returns, which means that while many products arrive in good condition, some may be incomplete, faulty, or different from images. This information is posted on every auction so buyers can make well‑informed decisions before bidding.

We appreciate your balanced perspective and are glad you see the value in our auctions. If you ever need further assistance with your orders, please email us at support@jobalots.com with your exact order information, and we will be happy to assist.

All the best,
The Jobalots Team

Rated 2 out of 5 stars

I got different product that I ordered

I got different product that I ordered. Many of them with missing parts or defective beiond repair. From a set with 3 jars one missing one broken.
Is hard for me to file a complain.

27 June 2026
Jobalots logo

Reply from Jobalots

Hi Aleksandru,

Thank you for sharing your feedback. We’re sorry to hear that some products arrived defective, missing, or different from what you expected. We understand how frustrating this must have been.

Please note that every listing on our platform includes a Product Declaration and is sold under our Terms of Sale. These explain that items are offered as Customer Returns, may arrive incomplete, faulty, or different from images, and are sold without warranty or guarantee. This information is posted on every auction so buyers can make well‑informed decisions before bidding.

If you believe your order was affected beyond what was described, we’d like to review it in detail. Please email us at support@jobalots.com with your exact order information so our team can investigate and assist you directly.

All the best,
The Jobalots Team

Rated 5 out of 5 stars

On the whole jobalots are very good at…

On the whole jobalots are very good at what they do! They have a fairly good delivery system that is backed up by APS who deliver relatively fast and the drivers I’ve met are nice to talk to! Basically you get what you pay for in the auction, if you buy customer returns then be aware that you will have to do some sort of a repair, so if you’re not any good at repairs then be aware! I’ve bought some clothes and they are usually good quality! I’ve bought some things that I never expected to and I’ve bought some that have gone straight in the bin! But I took a chance and it didn’t pan out again I’ve bought stuff that have been great! So all in all it’s a good platform just be vigilant!

27 June 2026
Jobalots logo

Reply from Jobalots

Hi Pete,

Thank you for taking the time to share such a detailed review. We’re glad to hear that overall you find our platform very good, appreciate the delivery service, and have had positive experiences with clothing quality.

Please note that every listing on our platform includes a Product Declaration and is sold under our Terms of Sale. These explain that items offered as Customer Returns may arrive incomplete, faulty, or different from images, and are sold without warranty or guarantee. This information is posted on every auction so buyers can make well‑informed decisions before bidding.

We appreciate your balanced perspective and your advice to other buyers to remain vigilant. If you believe any of your orders were affected beyond what was described, please email us at support@jobalots.com with your exact order information so our team can investigate and assist you directly.

All the best,
The Jobalots Team

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