B-Stock Solutions Reviews 

I worked with one of the agents today, July 21, 2026. They did everything they can to help me and I appreciate them very much. They went above and beyond my expectations and I appreciate that. Yemily was my agent. Thank you for taking the time to work with me.

I had an issue with ordering and was connected to Yemily, and agent. The info she provided was great and she went out of her way to find me resources. I was very satisfied. If only I can just talk to her when I need help, that will be nice...

They took $6,000 and delivered only half the cargo; the other half went missing. They haven't been in touch for over a week. There has been silence in response to all my inquiries.

b stock is good and always helpful. The customer service are so professional and always ready to help and support customers meet their need satisfactorily. . I recall when I bought five pallets from target and one pallet was missing . They advocated for me and make sure they resolve the dispute very well. They are absolutely the best and their customer service is topnotch.

Purchased over 150k in inventory last few years, alot of loads are junk, the responses are usually pro seller, they don't care about the customer, looking into other platforms. Struggle just to break even.. I have 2 open disputes, no one responding.

Very friendlt,eager to help kept me informed.

I'm solving a problem with an order from January!!! With two mediators. We've worked out some kind of refund but so far no action from the company. Terrible. It's costing me a lot of effort, time and mental exhaustion.

I ordered my first order with b-stock. The tracking said my order was delivered but it was never delivered to my address.

Trash and garbage if you want to lose money go ahead and make a purchase they will send you trash goods and guess what you can’t dispute the purchase I mean you still can but nothing will happen
It’s up to you !!!!!!!!

We have a claim for a transport from Amazon DE that came with the most expensive products missing (smartphones, smartwatches, headphones, earbuds) and account for more than 60% of the market value of that transport.

We already had 4 transports with the same issue last year which BStock said they won't do anything because they were brought up too late.

Now, we bought another transport, had the same exact issue, brought up the issue on the day of delivery, the reply?

Taylor from the mediation team said:

"Manifest is provided for reference only and not a guarantee of items received. Buyers should not expect 100% accuracy"

And more importantly passed on this message from Amazon:

"This order was a truckload of unsellable inventory shipped from the warehouse. Unless we have sent the wrong pallets, we can't see how pallets or items would be missing. Having very strictly controlled and audited warehouse processes, this is generally not possible."

However, on all the Amazon EU listings on BStock, you will find this:

"There might be a 5% variance in the value, unit count, and/or condition listed below. Disputes within the declared variance will not be accepted."

So Amazon's statement is completely false and misleading, that it is impossible in an Amazon warehouse for items to go missing (especially when in Ajax Ontario, Canada, they uncovered a fraud ring of their own employees that stole over $2 million worth of items in a 2-year period). After I have proved their statement is false, now they are trying to say that from the 16 pallets only 6 look tampered, when we of course claimed all were.

All the pallets and boxes that come from Amazon EU are unsecured, there is nothing stopping anyone to open the box, take what is expensive and reseal it. Besides that, they are all multiple times retaped, ripped, bashed in, and overall poorly packed.

If you are reading this, I am going to let you decide if you think this is a mediation process, or just an attempt to shield the seller (Amazon EU) from any responsibility whatsoever, from them multiple times failing us after we've been purchasing transports for them for over 6 years. If BStock was a mediator in this, they would have themselves called the claim that "items missing from pallets is not possible" false before forwarding it to us.

For anyone thinking to buy Amazon EU transports, just know if they have failed to deliver the goods advertised in the manifest, you will get the same experience as we are, a world of stress and misleading and false statements about how the auctions are operated, and thousands of euros potentially lost.

We are awaiting on a reply from our last email and it has been more than a week (but if you fail to reply to their email within 5 days they say "Regrettably, if we do not hear back from you by the deadline, your dispute will be closed with no further action.") I really wonder why the seller doesn't have the same limit as the buyer.

I bought 32 pallets, paid for them, and a few days later they sent me a message apologizing, saying that my purchase had been cancelled due to an error in the listing on their website.

After several days of sending emails and trying to contact them so they can refund my money, I still haven’t been able to do it through any channel: not through chat, which doesn’t work, not by email, and not through customer support.

This platform is rubbish. No goods and no money. A truly terrible experience with them.

I've worked with alot of agents in b stock I had issues and it was resolved i like the costumer service there but last time I had a problem with my order my guy Brandon handled it he's genuine this guy is very genuine and honest about his job he gives words he commits to it the experience with him really positive really was different thank you Brandon

**Angel was very helpful and professional**

We had a complicated issue with the delivery of our order, and the situation took quite a long time to resolve. Angel from B-Stock Mediator helped us throughout the process, followed up on the case, and assisted in getting the delivery issue resolved.

We really appreciate her support, professionalism, and communication. Thanks to Angel, the order was finally received successfully.

Thank you very much for your help!

Ananda is without a doubt one of the most professional agents I have ever worked with. She is always responsive, knowledgeable, and genuinely willing to help. Her professionalism, communication, and attention to detail make the entire process smooth and stress-free. It’s rare to find someone so dedicated and reliable. Truly a great representative for B-Stock.

On January 2nd, I contacted a B-Stock employee named E.R via Facebook and email to discuss direct-shipped Amazon loads. She directed me to sign up for their website, which I did. She had told me they had an Amazon site based in Scotland. I asked if these were direct shipped loads and she confirmed they come directly from Amazon. The site is EDI4. EDI4 comes out of Dunfermline KY11 8ST. I asked if I could handle the freight. She responded that it is not possible. She sent me a sample site manifest, which confirmed it was EDI4. On February 6th, 2026 I confirmed I wanted two loads. They invoiced me at 15% of retail. A2Z45575 - £14,039.85 A2Z45574 -£13,850.85. Base cost before VAT and freight. On February 10th she had mentioned the truckload was being lotted which is an odd term to use for our industry. We officially sent payment for the loads on February 20th, 2026. We received the loads, and on March 1, 2026, I messaged her asking if they had processed them—meaning, had their employees or someone else touched them. The manifests she provided for these two loads were again from EDI4, based in Dunfermline, KY11 8ST. I was previously reassured that these are picked up and shipped directly from that site. The loads we received came from a 3PL facility based in Bonnybridge not EDI4 as we were told. A clear misrepresentation of the entire load. Over the course of the next month I had purchased four EDI4 loads from their auction completely different from their this direct ship program they sold to me at 15%. Those four loads ( A2Z47415, A2Z46856, A2Z46810, A2Z46077) came out to a total retail of £140,007.00, total cost of £8,057.00 putting the retail at 5.75%. They charged me 15% for the same product on the exact same site. Overcharging me by over £17,000.  I had contacted Estelle about this, and she said she would pass it on to her colleagues. I followed up and she told me to contact customer service so I did. They then put me in touch with a mediator, who told me that since I did not dispute the matter within 5 days there was nothing they could do. 

Again they clearly misrepresented the load as a direct, raw load from Amazon's facility EDI4 and clearly charged me almost 3 times more than their average hammer price on their auction loads. I lost over £16,000 due to this. 

I won an auction , but no one shipped anything, no refund , no reply , no explanations , after , many emails.
Now after more than a month they said the seller didnt have the otems to ship.
I spoke to the seller , the said b stock closed wrongly the timing of the auction.
Result i found myself with no money , no items to sell.
Well done b stock
What a shame

B-Stock is clearly a scam, I bought a mobile auction from one of their vendors which cost me 18000$ and I talked to their customer service manager named Jacob who ensured that in any case the supplier gives me wrong stock or not as described stock B-Stock will help me recover my money back but in reality the opposite happened. When I received the stock 50% of the phones were heavily damaged and some were lock and when o called B-Stock they weren’t answering my calls but when I got a hold of them they clearly told me that there is nothing we can do and that same guy Jacob told me that my job is to say no to any disputes that come to me I’m actually the gate keeper so that means I was scammed and B-Stock was a part of that and this was a planned scam.

I have been working with bstock for the last 6 years, and unfortunately they really do not care about buyers. If you have problems with a carrier that you didn't choose, they dont hold them accountable, they let the buyer suffer the loss. They really could not care less about buyers.