ICANIWILL Reviews 

9,578
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought their fleece hoodie and it is the softest fleece I’ve had, it is perfect for any outdoor activity as well as a comfy for at home. The website looks amazing and the delivery was quick even fr... See more

Rated 3 out of 5 stars

The packet arrived with a longer delay than usual but it got sorted after a kind reminder. The tights are great, the fabric is soft and feels great on the skin. The scrunch bit is somewhat hard (just... See more

Company replied

Rated 5 out of 5 stars

I’ve been struggling for a while to find high quality leggings at good prices. I had even returned some from “big” brands. ICIW are by far the best leggings I’ved ever tried. Fabric is thick but still... See more

Rated 5 out of 5 stars

I think they have the best workout clothes. Super durable, comfortable, easy to wash and dry, flattering silhouettes and make you look proper going into the gym! I'll stick with ICIW for the futur... See more

Company details

  1. Sportswear Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

At ICANIWILL, we place a strong emphasis on the quality of our clothing. Our goal is not only to provide products you love but to ensure our apparel supports you in reaching your training goals and accompanies you on your personal fitness journey. In recent years, ICANIWILL has not only grown as a company and a brand but has also inspired and motivated thousands of people worldwide to take a chance and fight for their life goals. We want our clothing, our brand, and our mantra to empower you to realize that everything you need to achieve your dreams and goals already exists within you. Whether it's in fitness, health, or work, you’ve got what it takes. You're on your way to achieving your goals!

ICANIWILL.se & ICIW.com

Written by the company

Sportswear Online
Our goal is to see you succeed and we want to be a part of your journey. We create limited edition fitness apparel with focus on quality and design. We want our customers to wear our apparel with pride and use them over and over again on their journey.
International shipping
Our ambition is to ship your order as soon as possible, often the same day! Orders above 500SEK / 69$ / 49€ have free shipping.
Customer service
We are proud of our Customer service and want to help you the best way possible! Need help with your order or have any questions regarding your purchase? Feel free to contact us at support@iciw.com and we will get back to you inside 24 hours on business days. :) (If you have already emailed us, and not gotten a answer, please check your Spam folder)

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(9,578)

905 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can and I will order again ✨

I bought their fleece hoodie and it is the softest fleece I’ve had, it is perfect for any outdoor activity as well as a comfy for at home.
The website looks amazing and the delivery was quick even from Sweden to The Netherlands.

8 July 2026
Unprompted review
Rated 2 out of 5 stars

It is not convenient that my order was…

It is not convenient that my order was sent directly to a locker that only accepts BankID identification, without any option to change it to another pickup point, even with an extra charge. Not everyone has BankID, and if this is required, it should be clearly stated before placing the order.

20 May 2026
ICANIWILL logo

Reply from ICANIWILL

Hello!

Thank you so much for your review 😊

We’re sorry to hear that the delivery option was inconvenient for you. We understand that it can be frustrating if the parcel is delivered to a locker that requires BankID, especially if this was not expected.

The choice of locker and identification requirements are handled by Instabox and are unfortunately not something we at ICIW can control directly. However, we understand that this affects the overall delivery experience, and we appreciate your feedback regarding clearer information before placing an order.

Thank you for taking the time to write to us & we wish you a great day!

Kind regards
// ICIW team ❤️

Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service. First, they failed to clearly disclose that import duties and taxes would be charged separately and were not included in the price. Most reputable companies will prominently disclose at the time of purchase whether the duties are applicable and included in the cost. Not these guys, so I was surprised to receive a notice that I would need to pay eur 50 to UPS/ customs. This is even more obnoxious given that I NEVER received my order. I ordered it on May 6. It's now May 22 and i have nothing.

Second, the company required a signature for the delivery, which is fine, but there was no fallback option if I wasn't there to sign during the work week. The company failed to allow for the package to be held for pick up at ups facility, so I was shocked when I received a note stating that the package would be returned to sender instead of held at UPS for pick up. Why would the company make it this difficult to receive a package?

Third, when I emailed customer service to complain about the delivery, and requested assistance to halt the return, I was told this was my problem, not theirs, and they would not assist. I was again shocked at the unprofessional, almost belligerent "service," so I asked to escalate to someone else. No response. I followed up within 24 hours asking them to send a sender's interception request to ups, to stop the return to sender. No response. A few days later, I sent yet another email to this scam of a company complaining of their lack of response. And predictably, no response. Companies like this do not care about their customers or doing what is right, transparent and fair. Ultimately, this is poor corporate governance and they should and will fail, so keep your money safe and do not order anything from them.

I'm disgusted. I've been on multiple calls with UPS trying to divert the order to an access point with no help from the shipper. Pretty remarkable given it's their obligation to deliver. But given that I'm on the hook for the import duties no matter what apparently, I'll do what I can to receive the shipment and then I'll never ever order anything from this malicious company again.

6 May 2026
Unprompted review
ICANIWILL logo

Reply from ICANIWILL

Hello Joanne!

Thank you for your review.

We’re truly sorry to hear about your experience and understand that this has been very frustrating, especially when your order has not yet reached you and you have had to spend time contacting UPS yourself.

Regarding import duties and taxes, these are charged by the customs authorities in the destination country and are not controlled by ICIW. We understand that unexpected additional costs can be upsetting, and we appreciate your feedback that this information should be clearer before placing an order.

When it comes to delivery requirements, signature options, pickup points and return-to-sender handling, these are managed by UPS once the parcel has left our warehouse. However, we fully understand that the delivery experience affects your overall impression of shopping with us.

We’re also sorry to hear that you feel you did not receive the support or follow-up you expected from our customer service. That is not the experience we want to provide. If your case is still unresolved, please contact us again at support@icaniwill.se with your order number and UPS tracking number, so our team can look into the case further.

Thank you for taking the time to write to us & we wish you a great day!

Kind regards
// ICIW team ❤️

Rated 5 out of 5 stars

I love the gym shirts

I love the gym shirts! I bought one from SATS and then five more from ICANIWILL! Excellent fit! Excellent colors!

3 May 2026
ICANIWILL logo

Reply from ICANIWILL

Hello Joe!

Thank you so much for your review 😊

We’re so happy to hear that you love the gym shirts and that you came back to order more from ICANIWILL! It’s great to know that you’re pleased with both the fit and the colors.

Thank you for taking the time to write to us & we wish you a great day!

Kind regards
// ICIW team ❤️

Rated 2 out of 5 stars

Im Not happy

Im Not happy

5 April 2026
ICANIWILL logo

Reply from ICANIWILL

Hi Utku!

Thank you so much for your review.

We’re sorry to hear that you’re not satisfied. That’s definitely not the experience we want you to have.

We would really like to understand what went wrong and help you further, so please feel free to contact our customer service at support@icaniwill.se with more details.

Thank you for taking the time to write to us, and we hope to assist you further.
Best regards
// The ICIW Team ❤️

Rated 5 out of 5 stars

Good quality and quick delivery!

Good quality and quick delivery!

16 March 2026
ICANIWILL logo

Reply from ICANIWILL

Hi Liv!

Thank you so much for your kind feedback😊

We’re so glad to hear that you love the quality and feel of our activewear. That means a lot to us!

Thank you for taking the time to write & we wish you a continued nice day!

Kind regards
The ICIW Team ❤️

Rated 2 out of 5 stars

Even xxl is small

4 March 2026
ICANIWILL logo

Reply from ICANIWILL

Hi!

Thank you for your review.

We’re sorry to hear that the sizing did not meet your expectations. We understand how important it is for our products to fit comfortably. We truly appreciate your feedback, as it helps us continue improving both our sizing and product information.

Thank you for taking the time to write & we wish you a continued nice day!

Kind regards
The ICIW Team ❤️

Rated 2 out of 5 stars

Sizing on the website is unrelieable

The actual sizing of the hoodie was wildly different from both the size table and the size calculator on thr website. Had to return and pay for the shipping. It's okay to pay for the shipping because of environmental reasons, but then ICIW should at least make sure their sizing information is appropriate, otherwise it's not about the environment at all.

25 February 2026
ICANIWILL logo

Reply from ICANIWILL

Hi Martina, thank you for your review!

We’re very sorry to hear that the sizing of the hoodie did not match your expectations or the information on our website. We understand how frustrating it can be when the size guide does not help you find the right fit.

Your feedback is very valuable to us, and we will make sure to pass it on to the relevant team so we can continue improving our sizing information!

Thank you for taking the time to write. Wishing you a continued nice day!

Kind regards
The ICIW Team

Rated 1 out of 5 stars

Total scam behavior

Total scam behavior. Ordered 8 days ago; they printed a label to stop me from canceling but never actually shipped the items. Support agents lied on Jan 28th, claiming the package "left the warehouse," but DHL tracking confirms they never received it. Their internal site still says "Pending" while they hold my €104 hostage. I’ve filed a formal report with Konsumentverket and started a bank dispute. Do not trust their delivery estimates—they use "ghost tracking" to trick customers.

23 January 2026
Unprompted review
ICANIWILL logo

Reply from ICANIWILL

Hi Jakub,

Thank you for taking the time to share your experience — and we’re truly sorry for the frustration this has caused.

We completely understand how concerning it is when a shipping label is created but the tracking does not show the parcel as received by the carrier. This can happen if a label is generated in our system but the handover scan from DHL is delayed or the package has not yet been physically picked up/registered by the carrier.

That said, we sincerely apologize if you were given unclear or incorrect information in your contact with our support team — that is not the experience we want any customer to have.

We would really like to look into your order immediately and help resolve this as quickly as possible, either by confirming the shipment status or arranging the appropriate next steps (replacement or refund, depending on the situation).

Please reach out to us directly with your order number and email address so we can investigate further.

Kind regards,
Customer Service
ICANIWILL

Rated 3 out of 5 stars

No hems, fabric thinner than other times

The colours are beautiful, the fabric was thinner than usual but not terrible, but what bothered me is that there is no hem. Both the long sleeved top and the flared tights, were unhemmed. For 799 kr tights and 499 kr top, the hems should be there. The tights are also not cut straight and too short; and I am a short person.

17 December 2025
Rated 5 out of 5 stars

Fast delivery and high quality

Fast delivery is important and a lot of companies will charge you extra for it which ultimately means people just don’t pay for that. With ICANIWILL I got my order within 2 days! Ordered it on Thursday night and got it Saturday, that’s something I value a lot!

Also the clothes has high quality and you get what you pay for, even if the brand is a bit more expensive it has the quality to back it up! Amazing experience

27 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look