AYBL Reviews 

22,397
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,351 reviews, reviewers had a great experience with this company. Customers frequently mention that the activewear collections are wonderfully comfortable, highly flattering, and available in a wide variety of lovely colors that last. People regularly praise the support team for being exceptionally fast, friendly, and extremely helpful when resolving delivery or order issues. However, some customers also noted that certain clothing items experienced frustrating quality issues, such as peeling printed graphics or torn seams after only a few uses. A few people additionally mentioned noticeable inconsistencies in sizing across different clothing ranges, making it quite difficult to choose the right fit.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and disappointment, as while some reviewers... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast, friendly... See more

Quality

People report ambiguous experiences with quality, as while many reviewers praise the comfortable materials,... See more

Order

Clients share ambiguous opinions on order, as many reviewers praise the excellent quality, fast shipping, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many consumers praising the fast, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service! Yuliia was very kind, helpful and professional. She handled my request quickly and made the whole process very easy. I’m really happy with the support I received. I love... See more

Company replied

Rated 5 out of 5 stars

I originally had the wrong pair of shorts sent to me so I contacted customer support to get help. I received a very fast response from Elysia who offered me a full refund or for the correct item to be... See more

Company replied

Rated 5 out of 5 stars

Great quality active wear. Received wrong item straight away when I emailed they were so kind with their communication. Sent the correct item straight away did not charge for it and also did not make... See more

Company replied

Rated 5 out of 5 stars

My package didn’t arrive because it got lost and after that there was damage. I texted abyl and I got help from Paul, Elysia and Paige M. The communication was really professional, super friendly and... See more

Company replied


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Activewear Store
  2. also in
  3. Clothing Store

Information provided by various external sources

#BeAYBL


Contact info

4.0

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(22,397)

3,959 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and quality!

Great customer service! These are the best leggings I ever tried on! They make me look snatched and they are super comfortable! I’ve bought multiple sets already and have fallen in love with each one! Definitely recommend this brand. My instagram is @beckyyy21 if you would like to see a picture!

5 November 2026
Unprompted review
Rated 5 out of 5 stars

The best shorts EVER

The best shorts EVER. The enhance range is my favourite, look so good on and do not budge when squatting!!!

Photos of me in them on my insta🫶🏼 @caitlindfitness_

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Fab customer service and issue resolved …

Oder never arrived due to delivery service. E mailed and was asked to wait 7 days to see if it would be delivered, still never arrived. Contacted AYBL again and said they would re-send and delivery charge was refunded. Order was a birthday gift but passed the day so keeping for Christmas. Appreciate issue being sorted. Fab customer service

4 November 2026
Unprompted review
Rated 5 out of 5 stars

I love AYBL

I love AYBL, gym fits are amazing! Such nice sets and colors and VERY comfy. If your new to the gym this is the best brand to get from!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

I had an issue with my order and Elysia on the support team dealt with the issue promptly and professionally. Very happy with the level of customer support and would shop here again because of it.

3 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Marie-Claire,

Thank you so much for taking the time to leave us a review. We're really glad Elysia was able to sort out your order issue promptly, and we'd love to see you shop with us again.

The AYBL Team

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Excellent products. Received one incorrect item and the issue was dealt with immediately and efficiently by Juliia. Correct item sent immediately. Excellent customer service.

2 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Elaine,

Thank you for your kind review. We're sorry about the incorrect item, and we're pleased Juliia got the right one to you quickly. We really appreciate you taking the time to share your feedback.

The AYBL Team

Rated 5 out of 5 stars

Special mention to Elysia who really…

Special mention to Elysia who really help us with a big issue, she is really amazing help us fast and find a solution, thank you again Elysia, she is helping aybl becoming a better brand.

4 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Sacha,

Thank you for such lovely words about Elysia. We'll be sure to pass your kind message on to her, and we appreciate you taking the time to leave a review.

The AYBL Team

Rated 5 out of 5 stars

quick response when I facing the…

quick response when I facing the customs issue

4 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Angeline,

Thanks so much for leaving us a review. We're glad our team responded quickly and helped you with the customs issue.

The AYBL Team

Rated 5 out of 5 stars

I absolutely love AYBL

I absolutely love AYBL! 🤍 The designs are beautiful, stylish and perfect for both workouts and everyday life. I love wearing and sharing their pieces as part of my fitness and lifestyle journey!

As someone who’s passionate about running, fitness and an active lifestyle, AYBL is definitely a brand I love! 🫶🏼

You can also find me wearing my AYBL outfits on Instagram: @dp_cyrielle

Highly recommend! ✨

4 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Cyrielle,

Thank you for your lovely review. It means a lot that you enjoy the designs for both your workouts and everyday life, and we really appreciate you taking the time to write.

The AYBL Team

Rated 5 out of 5 stars

Insane fits and choice

Absolutely love the fits and that there is something for everyone! I started wearing aybl sets when I was 5stone heavier and have continued all through my weight loss as they always compliment my figure! I have multiple styles and colours and everyone always compliments when I’m wearing them. Did have an issue where the seam on a pair of leggings came loose but after an email to the customer service team they sent out a replacement pair the same day! Highly recommend!

All my AYBL fits are posted on my insta @bobsfitness2026

4 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Bobbie,

Thank you for taking the time to share your experience. We're so glad you love the fits and that your replacement leggings reached you so quickly after the seam issue.

The AYBL Team

Rated 1 out of 5 stars

Extremely disappointing customer service – completely ignored

I have never experienced such disappointing customer service.

My AYBL parcel arrived opened, with several items apparently missing. I honestly don’t know when or where the parcel was opened. It could have happened inside my apartment building or at some other point during the delivery process. I cannot say for certain. For this, I don’t blame AYBL.

I immediately contacted AYBL customer service and provided photographic evidence of the opened packaging and its contents.

AYBL initially offered to resend the missing items. However, I explained that I had already purchased them elsewhere because I needed them quick and due to this delay it would arrive to late. So I requested a refund instead.

After that, I was asked to resend all the evidence so they could investigate the matter. I cooperated and provided everything requested.

Since then, it has been 2–3 weeks without any update. I have sent FOUR follow-up emails, yet I have not received a single response.

I understand that investigations can take time, but completely ignoring a customer who has repeatedly tried to resolve an issue is unacceptable. At least you could let me know they are still investigating the matter.

What makes this even more frustrating is that AYBL initially responded to my complaint, requested additional evidence and then simply stopped communicating.

I expected much better from a brand like AYBL.

I am still waiting for someone to take responsibility for my case, communicate with me and provide a proper resolution.

3 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Lumei,

We're really sorry that your parcel arrived opened with items missing, and that you've felt left without updates while waiting for a resolution. Could you kindly respond to the order information request we've sent you through Trustpilot? Once we have your details, we'll be in touch to help.

The AYBL Team

Rated 5 out of 5 stars

My shorts got defect-solved immediately

My shorts got defect, however Yuliia helped me to solve this issue quickly and I’ve been sent brand new shorts.
I am very happy with AYBL’s products.

Thank you Yuliia!

3 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Karolína,

Thank you so much for taking the time to leave us a review! We're really glad Yuliia was able to sort out your shorts quickly and that you're happy with your new pair.

The AYBL Team

Rated 5 out of 5 stars

I had an item replaced free of charge…

I had an item replaced free of charge by the great help of yuliia and Paige M. They got back to me very quick about my problems and sorted it right away.

3 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Ava,

Thanks for sharing your experience with us. We're so pleased Yuliia and Paige got your replacement sorted quickly, and we really appreciate you taking the time to leave a review.

The AYBL Team

Rated 5 out of 5 stars

Love everything I've ordered

Love everything I've ordered. I had a slight issue with one pair of leggings but Elysia from customer service promptly resolved it with no problems. Definitely a return customer thanks :)

2 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Diane,

Thank you so much for taking the time to leave us a review! We're delighted you love your order, and we're glad Elysia was able to sort out the issue with your leggings so quickly.

The AYBL Team

Rated 5 out of 5 stars

My order from AYBL came with the letters missing

My order from AYBL arrived with the branding letters missing from the fabric. I contacted customer support, and Elysia was incredibly helpful. She resolved the issue right away and quickly arranged for a replacement pair to be sent out. Fantastic customer service—thank you, Elysia!

2 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Armani,

Thank you for taking the time to share your experience. We're sorry the branding letters were missing, and we're really pleased Elysia arranged your replacement pair so quickly.

The AYBL Team

Rated 5 out of 5 stars

Best gym clothes

Always loved Aybl’s products for the last 6 years I’ve been a customer, the quality and fit is just what I expected and love. When I had one minor issue with a product it was quickly resolved and the item replaced, Elysia in customer service was fantastic.

2 November 2026
Unprompted review
AYBL logo

Reply from AYBL

Hi Georgia,

Thank you for being part of AYBL for six years and for leaving us such a lovely review! We're so happy you love the quality and fit, and we'll pass your kind words on to Elysia.

The AYBL Team

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