Fabletics Canada Reviews 

14,471
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 552 reviews, reviewers had a great experience with this company. Many active customers frequently praise the exceptional product quality, noting that the materials feel highly durable and provide a wonderfully comfortable fit for everyday wear. Shoppers also appreciate the well-designed online store features, particularly the clear photos and the extremely helpful option to view different model sizes. However, some customers also noted annoying technical glitches and frustrating navigation hurdles while browsing through the mobile version of the site. A few other people also felt that the pricing model and membership credit system can sometimes be quite confusing or difficult to fully justify over time.

What people talk about most

Product

Consumers find product to be positive, highlighting the great fit, comfort, and high quality of the clothing.... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the clothing, great fit,... See more

User experience

People report positive experiences with user experience, highlighting that the website is easy to navigate... See more

Website

Reviewers highlight ambiguous aspects of the website, with highly mixed experiences regarding its usability.... See more

Price

Customers had ambiguous experiences with price, reporting both frustration over unexpected charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the quality of the Fabletics scrubs and have purchased several different styles. However, I have found the sizing to be quite inconsistent; my pants vary from size M to XL. I recently ordered t... See more

Company replied

Rated 4 out of 5 stars

I always enjoy my purchases from fabletics and am excited to buy more. I wanted to purchase the cloud jersey wide leg onesie in black this time around but the last few days the site won’t load the bl... See more

Company replied

Rated 4 out of 5 stars

The pictures of models and real people labeled with their height and size they’re wearing are very helpful. I think it would be a better user experience to increase the number of filtering options to... See more

Company replied

Rated 4 out of 5 stars

I live the product quality. The only thing I would like better is more darker earthy options for some of the shirts, cabana shorts, better options for swim trunks(other than crinkle) for the bundle. I... See more

Company replied


4.1

Great

TrustScore 4 out of 5

14K reviews

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4.1

All reviews

(14,471)

528 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have been a long time customer of…

I have been a long time customer of FABLETICS, I joined for work out clothes.
Now it's denim and underwear.
I recently purchased 2 tank tops made of cotton which I have purchased before and now they are thinner cotton and not sized the same. I'm dissapointed.

2 June 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Darlene,

Thank you for writing us a review. We appreciate your loyalty and we understand how disappointing it can be when a product does not meet your expectations. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you to assist you further.

Best,
Chad

Rated 5 out of 5 stars

Fabletics taking it up to 11

Easy to use website and check out. The selection is expanding as are the colours. Hoping to see some Northern climate clothing for Fall and Winter.

3 June 2026
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Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great selection with great pricing!

Great selection with great pricing!

3 June 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

$600 and no items yet

For the last year I have been trying to redeem the credits I have paid for. I have placed an order three times and they keep delaying it for months and then ultimately cancelling it. I have been on the phone with them numerous times trying to get what I paid for . The third time they assured me I would receive what I ordered. That was a month ago. 12 x $50 = $600. I HAVE NOT RECEIVED MY MERCHANDISE YET as of June 03, 2026
If you are thinking about signing up for FABLETICS Don't do it. They are nothing but trouble and do not deliver what you pay each month for. Sounds a bit fraudulent . Don't you think ?

3 June 2026
Unprompted review
Fabletics Canada logo

Reply from Fabletics Canada

Hi Charlie,

hank you for sharing your experience, and we sincerely apologize for the frustration you’ve endured over the past year. We understand how upsetting it is to have accumulated credits without receiving the items you ordered, especially after multiple attempts and reassurances. We also regret the inconvenience of repeated delays and cancellations. Your concerns are taken seriously. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best regards,
Ivy

Rated 4 out of 5 stars

True Love

I love the products. The quality is like no other

1 June 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

User friendly

User friendly

1 June 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Everything I was interested in was sold…

Everything I was interested in was sold out or partially sold out. Even the featured outfit. I wish you would add an available now filter option. It creates a frustrating experience having to open every outfit to see availability.

1 June 2026
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Reply from Fabletics Canada

Hi Janine,

Thank you for your feedback! We understand how frustrating it is to find items sold out, especially featured outfits. Your suggestion for an "available now" filter is appreciated, and we’re always looking for ways to enhance the shopping experience. Our Member Services Team will be contacting you right away.

Best,
Kim

Rated 5 out of 5 stars

I love the sales and selections

I love the sales and selections.
I would love to have pockets on all my selections but I'm happy either way!

31 May 2026
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Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

So easy

So easy!
It is so easy to buy great product!

31 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

wish there were more details on size…

wish there were more details on size guide for each item

31 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 3 out of 5 stars

did not have the sizes that were needed…

did not have the sizes that were needed a lot wre sold o ut

30 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Kim,

Thank you for writing us a review. We understand how disappointing it can be when the sizes you need are sold out. Know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience, and our Member Services Team will reach out to you to assist you further with your concern.

Best,
Chad

Rated 2 out of 5 stars

Many items I wanted could not be…

Many items I wanted could not be purchased with my VIP.

30 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Sonia,

Thank you for writing us a review. We understand how disappointing it can be when the items you want are not eligible for purchase with your VIP credits. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you to assist you further.

Best,
Chad

Rated 1 out of 5 stars

Genuinely the worst

Genuinely the worst, zero reminders to skip the month before you get charged. No flexibility at all to skip a few months ahead. I always have issues with my returns not showing up and them claiming that you never received them.

28 May 2026
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Reply from Fabletics Canada

Hi Claudia,

We're sincerely sorry that you feel like you’re not being supported, especially when it comes to managing your membership and returns. We aim to provide a seamless experience, and it’s clear that we have not met that standard for you. We're here to help address your concerns, so we will send you a private message right away.

Best,
Allison

Rated 5 out of 5 stars

Loved the selection

Loved the selection. Was actually fun picking out a new gym outfit for the month. My little work out treat

7 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Canadian site asking to pay in USD

I am in Canada, want to make purchases but why you encourage purchases at the Canadian site and be charging in USD is wild.

27 May 2026
Unprompted review
Fabletics Canada logo

Reply from Fabletics Canada

Hi Anne,

We’re very sorry for the frustration around currency display. We understand how unexpected it can be to see USD charges while shopping from Canada, especially when using a regional site. We appreciate you bringing this to our attention. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best regards,
Ivy

Rated 2 out of 5 stars

inconsistent prices on page vs checkout

The prices on the product page are not consistent with the final price. the advertised 80% only applied to 2 items, the other 2 (same item) came up at 70%. and for the next item it only came up at 70%, even for the first 2.

27 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Esty,

Thank you for writing us a review. Thank you for bringing this to our attention. We recognize how confusing it can be when the prices on the product page do not match the final checkout amount. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you to assist you further.

Best,
Chad

Rated 5 out of 5 stars

It was easy to negotiate your website…

It was easy to negotiate your website and choose the size needed.

26 May 2026
Fabletics Canada logo

Reply from Fabletics Canada

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Processing times for orders take far…

Processing times for orders take far too long and even longer to process and refund you AFTER they've already received your returned item.
Customer service is good and so is the quality of their products.

I really like their stuff and would give it 5 stars if I didn't have to wait almost 3 weeks for my order or almost a month for my money refunded.

20 April 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Amanda,

Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear about the delays you've encountered with your order and refund process. We strive to provide our members with high-quality products and excellent service, and we regret that we fell short in this instance. We will send you a private message right away to address your concerns promptly.

Best,
Allison

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