DHS | Dream Home Store Reviews 

2,728
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the efficient delivery service, highlighting the ability to track orders in real-time and choose preferred delivery dates, making the process smooth and convenient. Many people praise the delivery staff for their politeness, helpfulness, and careful handling of items, often going above and beyond to assist. Reviewers are also very satisfied with the product quality, noting that items are often easy to assemble and look great once set up. However, some customers also noted issues with product quality, including difficulties during assembly, broken parts, or chipped panels, which occasionally impacted their overall satisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and kindness.... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and friendliness from... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the furniture as sturdy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, I was kept updated throughout the process, depatch to delivery. I was provided with tracking info so I could see where the driver was at any given time. The delivery driver Leo w... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 single beds with 2 mattresses. The items arrived in a perfectly good order amd on time. I really liked the fact that I could track my delivery on my phone in realtime instead of waiting al... See more

Company replied

Rated 5 out of 5 stars

After a couple of bad experiences getting a bunk bed delivered, it was a relief to have a sound delivery driver who got the job done. Kudos to Shiva for caring about his customers and being good at wh... See more

Company replied

Rated 5 out of 5 stars

This is my first order from Dream Home Store, and I’ve been very impressed. We purchased a dining table set, at a great price, and having had the product for a few days now, it appears to be great qua... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Furniture Manufacturer
  5. Garden Furniture Shop
  6. Living Room Furniture Store

Written by the company

Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,728)

1,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and the delivery driver…

Great service and the delivery driver was very helpful. He rang me ten mins prior to delivery so I knew to expect him
And then delivered the bed to the front door, very helpful and polite. Thank you.

23 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service and that our delivery driver was helpful, polite, and kept you informed by calling ahead before arriving. It's great to know that the delivery went smoothly and met your expectations.

Thank you for choosing Dream Home Store. We truly appreciate your support and hope you enjoy your new bed!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

I am very impressed with the customer…

I am very impressed with the customer service. Very supportive team.

27 June 2026
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your kind feedback! We're delighted to hear that you were impressed with our customer service and found our team supportive. Providing excellent assistance and ensuring our customers have a positive experience is always our priority.

Thank you for your support, and we look forward to serving you again in the future!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

2 orders, delighted with both

I recently bought the Haven tall chest of drawers in black, it is absolutely lovely, looks more expensive than it was. After seeing the quality of this unit I then went on to buy the shaker 180cm tv unit in white. This unit is also lovely quality, I’m very pleased with both. I must say the packaging for both these units was outstanding. From ordering to delivery I was kept informed every step of the way. Both delivery drivers,Leo for the chest of drawers then Lucas for the tv unit were lovely. Both pleasant and friendly. I will happily buy again from this company.

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your fantastic feedback! We're delighted to hear that you're so pleased with both your Haven Tall Chest of Drawers and your Shaker 180cm TV Unit. It's wonderful to know that you were impressed with the quality, value, and packaging of both items.

We're also pleased that you were kept informed throughout the ordering and delivery process, and that both Leo and Lukas provided friendly and pleasant service. We'll be sure to pass on your kind words to them.

Thank you for your continued trust and support. We're thrilled to hear you'll be shopping with Dream Home Store again, and we look forward to serving you in the future!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

This store sells high quality furniture at affordable prices, fantastic customer service!

This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic, very responsive and they were able to assist with any questions I had. I would definitely purchase from them again. Not to mention, their courier service is great too.

17 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're thrilled to hear that you loved your king-size velvet bed frame so much that you came back to order another one for your second bedroom. It’s fantastic to know that you're pleased with the quality of our furniture, as well as the responsive support from our customer service team.

We're also delighted that you had a great experience with our courier service. Your continued trust and recommendation mean a great deal to us, and we truly appreciate your support. Thank you for choosing Dream Home Store. We look forward to serving you again in the future!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Shiva went above and beyond lovely…

Shiva went above and beyond lovely service thank you!

22 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that Shiva went above and beyond to provide you with such lovely service. We'll be sure to share your kind words and appreciation with him.

Thank you for choosing Dream Home Store. We hope you enjoy your purchase, and we look forward to serving you again!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

great prompt service

great prompt service

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you were happy with our prompt service. Your kind words and support are truly appreciated.

Thank you for choosing Dream Home Store. We look forward to serving you again in the future!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Very happy

Very happy with the item received and very happy with the delivery service. Shiva the delivery driver was great, communicated well with us and left items as requested.

18 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you're very happy with your purchase and the delivery service. It's great to know that Shiva kept you well informed throughout the delivery and ensured your items were left exactly where you requested.

We'll be sure to pass your kind words on to Shiva. Thank you for choosing Dream Home Store, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We ordered an ottoman bed & wardrobe, which we absolutely love. The quality is very good. Delivery tracking was spot on, our driver Arturs B was very friendly & polite helping carry the items into the house. The customer service from DHS is one of the best I’ve experienced. Makes such a nice change to deal with professional people, it’s very rare these days. Well done DHS.

11 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your fantastic feedback! We're truly delighted to hear that you had an excellent experience from start to finish. It's wonderful to know that you love your ottoman bed and wardrobe and are pleased with their quality.

We're also thrilled that the delivery tracking met your expectations and that Arturs B provided such friendly and helpful service by carrying your items into your home. Your kind words about our customer service mean a great deal to us, and we're proud to know our team's professionalism made such a positive impression. Thank you for your support and recommendation. We hope you enjoy your new furniture, and we look forward to serving you again in the future!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Very good service from shive

Very good service

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your kind feedback! We're delighted to hear that you were happy with our service. Your support means a lot to us, and we're pleased we could provide you with a positive experience. Thank you for choosing Dream Home Store. We hope to serve you again soon!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Purchasing really simple

Purchasing really simple, delivery was super quick! I was a bit worried about delivery as I was out but Davis followed the exact instructions, brilliant!

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process simple and that your delivery arrived so quickly. It's fantastic to know that Davis followed your delivery instructions perfectly, giving you peace of mind while you were away.

We'll be sure to share your kind words with Davis. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Shiva was quick and efficient in his…

Shiva was quick and efficient in his delivery and very professional, took extra care in delivering my package on time and good condition.

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that Shiva provided a quick, efficient, and professional delivery service. It's great to know that he took extra care to ensure your package arrived on time and in perfect condition. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Shiva (driver) was very helpful and…

Shiva (driver) was very helpful and kind and arrived as per his telephone update

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that Shiva was helpful, kind, and kept you well informed with his telephone updates, ensuring your delivery arrived as expected. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Thank you for the great service

Thank you for the great service. Thank you Shiva, your service is superb!Your communication was very good. You are very kind and friendly. I love my order. Thank you 🤗

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you had such a great experience with your delivery. It's fantastic to know that Shiva provided superb service, kept you well informed throughout, and was kind and friendly. We'll be sure to share your kind words with him.

We're also thrilled to hear that you love your order! Thank you for your support, and we hope to serve you again soon.

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Prompt delivery by Shiva

Prompt delivery by Shiva, thank you.

21 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your kind feedback! We're delighted to hear that Shiva provided a prompt delivery service. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Arthur B was very polite and he even…

Arthur B was very polite and he even curried the parcels inside the house.
Thank you so much. Good company. I will order again from them

20 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that Arthur B was polite and went the extra mile by carrying your parcels inside your home. We'll be sure to share your kind words with him.

It's fantastic to know that you had such a positive experience and that you plan to order from us again. Thank you for your support—we look forward to serving you again!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

5 Star for Mr Singh.

5 Star for Mr Singh.

20 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your fantastic feedback! ⭐ We're delighted to hear that Mr Singh provided a 5-star delivery experience. We'll be sure to pass on your kind words and appreciation to him. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Good delivery by Mr Singh on time and…

Good delivery by Mr Singh on time and smiled

20 July 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your kind feedback! We're delighted to hear that Mr Singh delivered your order on time and provided such friendly service with a smile. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!

Warmest regards,
The DHS Team 💫

Rated 5 out of 5 stars

Easy to assemble

Easy to assemble, delivery guy was great and very helpful. Lovely pieces of furniture.

27 April 2026
Unprompted review
DHS | Dream Home Store logo

Reply from DHS | Dream Home Store

Thank you for your wonderful feedback! We're delighted to hear that you found your furniture easy to assemble and that you're pleased with the quality. It's also great to know that our delivery driver was helpful and made your experience even better.

Thank you for your support, and we hope you enjoy your new furniture!

Warmest regards,
The DHS Team 💫💫

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