Cancelled order within 10 mins as I knew I had ordered incorrect colour of chairs Assistant told me could cancel then had email to confirm.they were being delivered. Started return and charging me... See more
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See what reviewers are saying
Great display cabinet I got for my son's room , looks alot more expensive than what I paid , it's such good quality and value for money , delivery was next day so that was great , definitely order aga... See more
Company replied
My item arrived finally packages were delivered on separate days. My item is lovely. I am still awaiting another package. Customer service have been helpful in advising they will send my order again i... See more
Beautiful sideboard. Very happy with it as it is exactly how we visualised it ! The lacquer gleams in light, it’s beautifully constructed, deceptively spacious and is neither too large or too small -... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
123K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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You said my parcel would come next day
You said my parcel would come next day, came 10 days later ??
Have not built it yet as i am away, was going to order more garden furniture, but as this was for my wife who has Altzimers, I dare not as this experience destroyed her.
4 September 2026
My sister loves her new mattress
My sister loves her new mattress. I'm waiting for mine to be delivered tomorrow. We've bought 3 bed frames from you an they are amazing
4 September 2026
Fabulous small bedroom accent chair…
Great and efficient service from Wayfair and great quality product. Boucle fabric is soft and the chair very comfortable.
3 September 2026
I am very pleased with my experience…
I am very pleased with my experience with Wayfair UK.
4 September 2026
Beautiful sideboard
Beautiful sideboard. Very happy with it as it is exactly how we visualised it ! The lacquer gleams in light, it’s beautifully constructed, deceptively spacious and is neither too large or too small - almost a perfect fit for our dining room.
4 September 2026
Easy to order
Easy to order, delivered quickly and before the date given which was a lovely surprise. Good quality and a fair price.
4 September 2026
A good well made product at a good…
A good well made product at a good price. Pleased with delivery.
4 September 2026
You're asking me for an opinion on an…
You're asking me for an opinion on an item I have still to build. Too soon to give an opinion.
4 September 2026
Good Communication fast delivery
Good Communication fast delivery. The chair I brought is absolutely beautiful I keep looking at it it is lovely and so is the material reasonably priced for such a stunning piece. I couldn’t be more pleased.
4 September 2026
Great company at reasonable prices and…
Great company at reasonable prices and delivery is on time
3 September 2026
Great buy
Great buy. Looks beautiful and packaging was perfect. Also, it was very easy assemble as well.
4 September 2026
Bed delivered a day late and still…
Bed delivered a day late and still waiting on the mattress which should have been delivered on 5th now being told 12th. Still trying to speak to an actual person instead of an animated service
4 September 2026
To get ur order quite quickly goods arecog high quality
The delivey was good and prompt and rug is of high quality
4 September 2026
Don’t bother
Don’t bother shopping here. Wayfair uses DHL who have a non-existent customer service team, and they left my parcel outside while I was inside waiting all day and didn’t even get my signature. what happened? It got stolen. (shocking)
I told them the issue and they told me to wait until the expected delivery date incase it shows up even after I showed them the photo of it being left outside. zero sense.
Unless you’d like to wait weeks for a parcel which will never arrive don’t bother.
29 August 2026
Unprompted review
Over the moon with my set of drawers
4 September 2026
Good service. Very happy with everything I have had…
Very happy with everything I have had from Wayfair, and delivery is very good too.
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The product was fantastic
The product was fantastic, it's easy to assemble feels strong enough for the purpose and finally the price is justified.
3 September 2026
Reply from Wayfair UK
Thank you so much for the wonderful review! We are thrilled to hear that your item was easy to assemble, sturdy, and well worth the price. Delivering great quality and value is always our top priority. Enjoy your new purchase, and we look forward to helping you again soon!
You say my delivery was Friday 4th
You say my delivery was Friday 4th, but it was delayed until tomorrow, Monday 7th!! 😡 I waited in most of Friday, so not a happy bunny!!!
4 September 2026
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