DICE Reviews 

16,060
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,637 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the mobile application is exceptionally smooth, highly intuitive, and very simple to navigate when purchasing event tickets. People also truly appreciate the wonderful convenience of easily sharing passes with friends and enjoying brilliantly organized live shows at fantastic locations. Some reviewers were not happy with having to download extra third-party software just to access their digital passes or occasionally encountered minor technical difficulties with QR scanning at the venue entrance. Some customers also pointed out limitations regarding ticket waitlist options or noticed pricing discrepancies compared to paying directly at the venue door.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that purchasing tickets is painless,... See more

Application

Clients share positive opinions on app, highlighting how easy and intuitive it is to navigate, purchase, and... See more

Location

Users describe positive interactions with location, highlighting the unbeatable settings and easy... See more

Service

Customers consistently note positive experiences with service, describing it as absolutely brilliant and... See more

Staff

People report positive experiences with staff, highlighting their welcoming and friendly attitude during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great venue with a lovely, intimate feel. The seating was comfortable, and you could see and hear everything perfectly. It wasn’t crowded either, which was a real bonus. The cocktails were deli... See more

Rated 5 out of 5 stars

Attended the Kooks 20th anniversary event at Old Royal Naval College, Greenwich, London, run by Dice. Had a fab time, venue was immense in the summer sun, beside the river. Was very well organised too... See more

Rated 5 out of 5 stars

Once registered. The ticket is stored in the app. Clear messaging on when the ticket would activate. There is the option to send your ticket to someone else (has to be done before activation). Activa... See more

Rated 5 out of 5 stars

The whole experience for me was unbelievable. This was the first time I had been to a live performance in a record store. The whole atmosphere in Rough Trade was one of welcome and friendliness consid... See more


Company details

  1. Event Ticket Seller

Written by the company

DICE is on a mission to get people out more. Download DICE to see what’s happening in your city and streaming in your timezone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(16,060)

2,967 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a unique experience

It's a unique experience, by seeing videos of ur favorite artist to seeing him in real life, it doesnt even seem real, everyone must try that out, I just wanna go back in time now and experience it again, I loved it so much.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Roll those Dice!

Great email and app alert all the way up to the gig, Love the fact you only get tix come through electronically 2 hours before the gig in an effort to thwart the touts!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

It's a lovely venue

It's a lovely venue , chilled bar area , intimate performance area and a roof terrace. This combined with great staff makes it a really complete venue and one of the best in Brighton.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Really love this app

Really love this app, so easy to use. Would be amazing to have support and main act start times but appreciate this is more of the venue than Dice.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Jorja smith album release show

We Went to see the Jorja smith album release show in Manchester, second time seeing her perform and both times have been AMAZING! we had the best time!! Easy to book tickets through the dice app. I will use them again for future events…the price for the show and a CD was super affordable. I’m Still waiting for the CD to arrive in the post but I’m sure eventually it will

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE DICE

Absolutely LOVE DICE! Have attended Kooks, DMAS, Royston Club - all within touching distance, unreal! Where else can you be given the opportunity to see big bands with only 199 other people in attendance. Often put on extra shows if the initial gig sells out, and love the waiting list . Great prices, worth spending a few £'s on a band for a punt, what's the worst that could happen. Have far too many more gigs already booked in on DICE, what a brilliant addiction xxx

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, efficace, digne de confiance. une application qui rend la billetterie de concert facile

31 August 2026
Unprompted review

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