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See Tickets by Eventim Reviews 

123,431
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TrustScore 4 out of 5

4.2

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Looking at 10,394 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing tickets is a very smooth, simple, and straightforward process from start to finish. People really appreciate the quick access to event details and how fast digital tickets arrive directly in their email inbox immediately after payment. However, some customers also noted that they were frustrated by having to create an account and provide unnecessary personal details just to buy tickets. Others experienced annoying website errors or unexpected login issues that occasionally made the booking process feel rushed. Some reviewers also mentioned that these technical difficulties made the system quite stressful to navigate under time pressure.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the ordering process straightforward,... See more

Website

Users describe ambiguous interactions with the website, reflecting a high level of disagreement. On one hand,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Booking process

Reviewers highlight mixed experiences with the booking process. Many consumers praise the platform for being... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and very easy ticket... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great concert venue with friendly staff and well priced drinks. Also no matter where you were, you could always see the action because it is a small venue. However the only bad thing was that... See more

Rated 4 out of 5 stars

Annoyed that the Southport airshow website says you can get concessions for a disabled adult. But then on the seetickets site, there's no obvious way of purchasing one. Other that. It was pretty seaml... See more

Rated 4 out of 5 stars

A good way to purchase and secure tickets. Having to have register and the. Log in to open the app in order to make the ticket purchase, I found a bit fiddly and went back and forth a few times before... See more

Rated 4 out of 5 stars

This was a relatively easy transaction. There was one issue, where I made a mistake and the form wouldn't let me correct the mistake. I had to go back to a previous page... something that is always wo... See more

Company details

  1. Event Ticket Seller
  2. Event Technology Service

Written by the company

See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com

Contact info

4.2

Great

TrustScore 4 out of 5

123K reviews

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4.2

All reviews

(123,431)

14,533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible website

Terrible website. Took me 30 minutes of trying to buy a ticket due to cloudfare bot check pop up freezing and PayPal integration not working. The mobile app must have been coded by a child. Every time I want to view a ticket I need to log out and in repeatedly to ‘see’ the ticket I bought so it can be scanned at the venue.

I wish there was an alternative ticket company to use but this even only used see tickets. Sort your business out

6 September 2026
Rated 2 out of 5 stars

Unnecessary complexity

Anything that has a customer proposition that then requires you to download a second app, register, then simply says wait until 3 days before the event (in 13 months time) cannot really be described as good.

It’s a ticket not a life changing transaction

4 September 2026
Unprompted review

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