The organization was good, obstacles kids age appropriate. what could be improved: 1. water point earlier, it was very hot that day drinking water was needed earlier 2. parking - all nearby park... See more
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The only thing that annoyed me was the fact that you had to have an account to purchase tickets .... you don't really need an account to purchase the tickets .... you could have a buy now page without... See more
Experience was ok but add on costs are high with booking fees and transaction fee. Surprised tickets are going to be posted out rather than sent by email.
Had to queue up twice as confirmation number not good enough needed a paper ticket from box office hence queuing up twice
Company details
Written by the company
See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com
Contact info
Nottingham, United Kingdom
- trustpilot@seetickets.com
- www.seetickets.com
4.2
Great
122K reviews
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Pete Tong Audley End Estate
Bought tickets for the Pete Tong Audley End event, Which was cancelled by Heritage live, Firstly See Tickets said any refund would need to come from Heritage live, The later retracted this and said the would honor "A full Face value refund" I received a refund minus the booking fees, so for something that was not my fault i am now £40.00 out of pocket!!!!!!
Trying to contact customer services is a no no as there is no phone number available.
23 July 2026
Unprompted review
They rip you off and dont do a full…
They rip you off and dont do a full refund on cancelled event, even when they say you will get a full refund they only refund face value!
23 July 2026
Unprompted review
Very easy to use.
23 July 2026
The event has been cancelled and they…
The event has been cancelled and they are only refunding the face value of the ticket! Extortionate booking fees! A legal loop hole. I wonder how much they are making from this event with all the booking fees they’re not refunding 🤔 Disgusting way to run a business. AVOID!!! I won’t be letting it drop though. I’m not losing out on £13!!! If I could leave a zero I would.
23 July 2026
Unprompted review
Easy to buy tickets
22 July 2026
Speedy & efficient site for purchasing…
Speedy & efficient site for purchasing event tickets.
22 July 2026
Having tried to book tickets for day…
Having tried to book tickets for day fever chester several times online, were unable to process due to address not being accepted!!!! I have just checked my email and have received tickets x 2 which is fine. However, I really hope I dont end up with a surplus of tickets after all my attempts.
23 July 2026
WARNING!! They will steal your money!!!
WARNING!!! They will steal your money!!!
Event was cancelled. See Tickets was the official ticket partner yet they have kept their outrageous booking fees, after initially refusing to give a refund, contrary to UK consumer law.
Use at your own risk, other ticket sellers, who are not the official partners have given a full refund.
Always find an alternative to these cowboys. The world will be a better place when they shut down.
21 July 2026
Unprompted review
Not Accepting Address Details
I tried to book tickets through seetickets website. However it would not accept my address details despite me trying several times. I gave up and booked with another ticket company which worked perfectly.
22 July 2026
Unprompted review
The booking was pretty easy and the…
The booking was pretty easy and the delivery via email was pretty fast.
22 July 2026
Easy transaction no issues
22 July 2026
Difficult to get tickets
Difficult to get tickets. Both Apps say I have no orders. Checked on my lap top and I do! Ticket can’t be added to Apple Wallet so it’s screen shot or print. Complete faff switching between apps, trying to assign tickets and getting different results. Would absolutely not recommend you.
15 July 2026
The worst company ever
The worst company ever. A concert I had tickets for was cancelled and they are refusing to refund people. I have emailed them several times and they don't respond. They shut down all their phone lines and blocked comments on all their social media. I will sue you.
This is no way to treat customers. What a scam. We won't stop telling the world until you do what's right.
12 July 2026
Unprompted review
Do not trust SeeTickets
My friend bought 4 tickets from Ticketmaster to a gig but the organiser decided to cancel, so TicketMaster gave her a full refund.
I bought 3 of the same tickets from SeeTickets but SeeTickets kept £24.70 and gave me back the balance.
They cited T&C's so they can keep the booking and transaction fee.
Never using them again and deleted thier app. Stick to ticketmaster or ANY other seller!
22 July 2026
Unprompted review
Great Service
Great communication, easy access to electronic tickets, full information at all stages always available.
22 January 2026
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