Derila Pillow Reviews 

43,435
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers found the product to be highly effective, significantly improving sleep quality and providing excellent support for the neck and head, often alleviating pain and stiffness. People appreciate how the pillow helps them sleep better and longer, reducing issues like snoring and discomfort. The ordering process is frequently described as easy and seamless, with many noting prompt and efficient delivery services. However, some customers also noted issues with the ordering process, specifically mentioning confusing additional offers for pillow covers and other products that felt misleading or unnecessary. A few other people also felt that there were problems with order accuracy, such as items not being received or packages being delivered to incorrect locations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction, praising its... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the product's ability to... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process itself easy and... See more

User experience

Clients share positive opinions on user experience, frequently praising the website's ease of use and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers reporting positive experiences, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered pillow then get all these additional pillow covers and upgrades very misleading. Could have been included in the initial product. Can't really give an experience till try the pillow. Sure hope... See more

Company replied

Rated 4 out of 5 stars

Better sleep certainly. I was disappointed in the marketing strategy to make me think I would be getting a discount if I ordered ,two pillows. Clearly, I would have paid the same price regardless of o... See more

Company replied

Rated 4 out of 5 stars

We will see; I thought I ordered 2 pillows. Now shows only one. Pillows. I'm hoping this is not a scam. When I got the email. Qty: 1 $89.98 Subtotal $89.98 Shipping and handling $9.95... See more

Company replied

Rated 4 out of 5 stars

The pillow works great and supports my neck perfectly if I use it in a reverse position. I don’t understand why the company sells a pillowcase and a pillow cover. For me the pillow cover is much... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Household Goods Wholesaler

About Derila Pillow

Written by the company

EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP

Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.

Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.


Great For All Sleeping Positions

Neck & Head Alignment

Helps With Snoring

CertiPUR Certified Memory
Foam Tech


DESIGNED FOR UNINTERRUPTED SLEEP

Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.


ONE OF A KIND

Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.

GET THE ORIGINAL DERILA HERE

Useful Links

Shop Derila Now Track Your Order FAQ Contact Us

Contact info

4.1

Great

TrustScore 4 out of 5

43K reviews

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4.1

All reviews

(43,435)

29,353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Makes resting easy - easy

Ease of use, friendly and efficient communication.

23 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Scott,

Reading your review really made my day – I’m glad to hear you found everything easy to use and that our communication came across as friendly and efficient. That’s exactly the kind of experience I want our customers to have.

I appreciate you taking a moment to share this and for rating us 4 stars.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 1 out of 5 stars

Website very slow glitch

23 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Simran,

I can imagine how frustrating it is when the website is slow or glitchy, especially if you’re just trying to place an order or get information. I don’t want that to be the experience you have with Derila.

I’d really like to look into this in more detail and understand exactly what happened on your side (for example, what device or browser you were using), so I can pass this on to our technical team.

To help me look into this properly, I've personally sent you a request for a few additional details through Trustpilot. If it's easier for you, you're welcome to reply there.

If you don’t see my message, please contact me via https://derila.com/contact-2 with the subject line: Trustpilot – Derila, and mention this review so I can find your case right away.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

The website is easy to navigate but the…

The website is easy to navigate but the selling very necessary extra separately is pushy. I do hope that the pillow is every thing you advertised on your site.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Hubert,

Thank you so much for the 5-star review and for choosing Derila. It’s great to hear you found the website easy to navigate.

I also appreciate you sharing your thoughts about the way the extras are presented during checkout. Feedback like this is really helpful, and I’ll make sure your comments are passed on to the team as we keep working on making the ordering experience feel more balanced and transparent.

I truly hope the pillow lives up to what you’re expecting from it and brings you the comfort you’re looking for.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

helps sleep apnea people

10 June 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi John,

It’s really nice to hear that Derila is helping with sleep apnea. Knowing it’s making a difference to your rest means a lot to us.

Thank you for sharing your experience and for the 4-star review.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

Awesome pillows

Awesome pillows

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Keith,

Reading your review made my day – I’m really glad to hear you’re loving the pillows. Knowing Derila is working well for you is exactly what we hope for.

Thanks a lot for sharing your experience and for the 5-star rating.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

I am familiar with your product

I am familiar with your product. It is good@. I am now in the USA and need to sleep well. That is the reason for my second purchase. However, I feel uneasy with your many offerings to increase my basic request.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Honorio,

Thank you so much for coming back to Derila for a second purchase and for sharing your thoughts. It means a lot to know you already trust the pillow to help you sleep well in the USA.

I also appreciate your honesty about feeling uneasy with the number of additional offers during your order. The process should feel clear and comfortable, so your feedback is very valuable. I’ll make sure your comments are shared with the team as we keep refining the checkout experience and how we present extra options.

Thanks again for sticking with us and for taking the time to let me know.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

When I have it

When I have it . I will ask something

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Lan,

Thanks for taking a moment to leave a review.

I’m glad you’ve chosen Derila, and I hope you’ll be very happy with it once it arrives and you’ve had some time to try it out. If you ever have questions or need any help once you’ve received it, you can always contact our team at https://derila.com/contact-2.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

To many add on offers.

To many add on offers.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Steven,

Thanks for leaving a 4-star review and for giving Derila a try.

I appreciate you calling out the number of add-on offers you saw. It’s helpful for us to know when the checkout experience starts to feel a bit too busy, and I’ll share your feedback with the team as we review how and when these offers are shown.

Thank you again for taking the time to let me know.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

This is our second order

This is our second order, the first was so successful so I have ordered two more. The delivery was also very good l.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi JANET,

Reading your review really made my day. It’s wonderful to hear that your first order went so well that you decided to come back for more, and I’m glad the delivery experience matched your expectations too.

I’m personally grateful that you chose Derila again and took a moment to share this experience.

Thank you for your continued trust and support.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

I will tell you when I receive my…

I will tell you when I receive my pillows!

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi R. Tanner,

Thank you for taking the time to leave a review and for choosing Derila. I appreciate you letting us know, and I hope your pillows arrive soon and turn out to be exactly what you’re looking for once you’ve had the chance to try them.

If you ever have any questions or need assistance in the future, you can always reach our team at https://derila.com/contact-2.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

easy ordering

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Marcus,

It’s great to hear that you found the ordering process easy. We work hard to make things straightforward and smooth, so it’s really nice to know that came through in your experience.

Thanks a lot for choosing Derila and for sharing your review.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Gregory,

It’s great to hear that you found the ordering process easy with Derila. A smooth checkout is something we work hard on, so I’m really glad that came through in your experience.

Thanks a lot for sharing this and for the 5-star rating.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

easy to order

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi loretta,

It’s wonderful to hear that you found it easy to place your order with Derila. We work hard to keep the process simple and straightforward, so it’s great to know that came through in your experience.

Thank you for choosing Derila and for sharing your review.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

OK but not great Site

Had some difficulties to place my order, as i only could order the pillow itself, but not the extras that i wanted for the pillow.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Tomas,

Thank you for leaving a 4-star review and for choosing Derila.

I’m glad you were able to get the pillow itself in the end, but I understand how frustrating it is when the extras you want aren’t easy to add during checkout. Ordering should feel straightforward, especially when you’re trying to customise your purchase.

I’ll make sure your feedback about the ordering process and extras is shared with our team as we keep working on improving the website experience.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

70 % is good

70 % is good, extra pillows is considerate and a good buy.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi J.,

It’s great to hear that you’re mostly happy with your Derila and that you found the extra pillows thoughtful and worth it. I’m really glad the product has been a good fit for you overall.

Thanks for sharing your experience and for choosing Derila.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars
Derila Pillow logo

Reply from Derila Pillow

Hi PATRICIA,

Reading your review really made my day – I’m so glad to hear the product feels just right for you. Knowing that Derila is living up to your expectations is truly rewarding for our whole team.

Thank you for taking a moment to share your experience and for your 5-star rating, it genuinely means a lot to us.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 4 out of 5 stars

My boyfriend had been using his Delilah…

My boyfriend had been using his Delilah for 6 months now and loves it. So do I and steal it when I can. Just ordered 2 more.

28 December 2025
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Sherri,

It’s wonderful to hear that your boyfriend is enjoying his Derila pillow so much—and that you like it enough to “borrow” it and order two more! That kind of enthusiasm really makes my day.

Thanks a lot for sharing your experience and for choosing Derila again.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

quick and easy

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Dawn,

It’s wonderful to hear that everything felt quick and easy for you – that’s exactly the kind of experience we want our customers to have with Derila.

Thanks so much for sharing your 5-star review and for choosing us.

Best regards,

Joan Torres
Derila Customer Care Manager

Rated 5 out of 5 stars

Good pillow love it.

22 July 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Lois,

It’s wonderful to hear that you’re loving your Derila pillow. Knowing it’s working well for you really means a lot.

Thanks so much for sharing your experience and for the 5-star review.

Best regards,

Joan Torres
Derila Customer Care Manager

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