I bought a few of these pillows about 6 months ago because sleeping on my side was necessary but uncomfortable. Since using this pillow, I sleep comfortably through the night, so I'm purchasing these... See more
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Review summary
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The promotional deals Derila Pillow have offered on there website are quite literally bargain prices make sure you buy enough pillow cases to engage the real deal. At the 5/5 stage you pay half price... See more
Company replied
My partner and I have both been using a Derila pillow for a week. My wife has benefited from it right from day one; she sleeps better and has no neck pain in the morning. I, on the other hand, didn't... See more
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From the first night I had better sleep; noticeably better. However, I did not appreciate at all the way your website was set up when I ordered: I had no idea that the covers were all add-ons, almost... See more
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Company details
About Derila Pillow
Written by the company
EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP
Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.
Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.
Great For All Sleeping Positions
Neck & Head Alignment
Helps With Snoring
CertiPUR Certified Memory
Foam Tech
DESIGNED FOR UNINTERRUPTED SLEEP
Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.
ONE OF A KIND
Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.
Useful Links
Shop Derila Now Track Your Order FAQ Contact UsContact info
United States
- +1 (609) 318-3319
- derila.com
4.1
Great
45K reviews
Asks customers to review
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Simple instructions.
Simple instructions, easy-to-use. Great product.
8 September 2026
Unprompted review
Reply from Derila Pillow
Hi Glynis,
Thank you for sharing your experience with us; it is wonderful to hear that you found everything simple to use and that you are enjoying your Derila product. We really appreciate you taking a moment to leave this review.
Best regards,
Joan Torres
Derila Customer Care Manager
Everything was very simple.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Freida,
Thank you for sharing this with us; it’s great to hear that everything felt straightforward and easy for you. We’re really glad you had a smooth experience with Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Too many add-ons.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Mickey,
I'm glad to know your overall experience was positive, and I appreciate you pointing out that the number of add-ons felt like too much. I'll be sharing this with the team as we continue reviewing how offers and extras are presented during the ordering process.
Best regards,
Joan Torres
Derila Customer Care Manager
Can't wait to try my new pillow I have…
Can't wait to try my new pillow I have used all the other pillow's
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi David,
Thanks for sharing your excitement with us; it’s great to hear you’re looking forward to trying your new Derila pillow after trying so many others. I hope it brings you the comfort and support you’ve been searching for.
Best regards,
Joan Torres
Derila Customer Care Manager
I dint know I have no pillow yet
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Kazem,
Thank you for sharing this with us, and I understand it’s difficult to leave a review when you haven’t received your pillow yet. If you need help checking the status of your order, please reach out to our customer service team via https://derila.com/contact-2 so they can look into this for you.
Best regards,
Joan Torres
Derila Customer Care Manager
Easy to find stuff
Easy to find stuff. Hard to figure out how to apply discount. Too much needed to "rate"
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Lynne,
I'm glad to hear you found it easy to navigate the site, and I appreciate you pointing out that applying the discount and going through the rating steps felt confusing and a bit too much. I'll make sure your comments are shared with the team as we continue working on making checkout and feedback quicker and more straightforward.
Best regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Frank,
Thank you for sharing your experience with us; it's wonderful to hear you received great service from Derila. We really appreciate you taking a moment to leave this review and support our team.
Best regards,
Joan Torres
Derila Customer Care Manager
I need to use products before I can…
I need to use products before I can comment.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Deborah,
Thank you for sharing this note, and I completely understand wanting to properly try the products before giving any detailed feedback. If you ever have questions while using your Derila product or would like assistance, you can always reach our customer service team through https://derila.com/contact-2.
Best regards,
Joan Torres
Derila Customer Care Manager
easy to follow
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Lucille,
Thank you for sharing this, it is great to hear that everything was easy to follow for you. We’re glad your experience with Derila went smoothly from your side.
Warm regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Thanh,
Thank you for sharing this — it’s wonderful to hear that you’re so happy with the product. We really appreciate you taking the time to leave a review and support Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Clear presentation
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Sydney,
Thank you for sharing your thoughts with us; it’s great to hear that you found everything clear and easy to understand. We really appreciate you taking a moment to leave a review and support Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Jeremy,
Thank you for sharing your experience with Derila; it is wonderful to hear that everything went well for you. We really appreciate you taking a moment to leave a review.
Best regards,
Joan Torres
Derila Customer Care Manager
My experience buying this product was…
My experience buying this product was hoping basically that finally, hopefully this will work. I guess I can’t really say a whole lot because I don’t know if this product is true to it as it appears. But as a buying experience it was very easy and fast so far so good.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Carolyn,
Thank you for sharing your experience so far and for your kind words about the easy and fast buying process. It sounds like you’re still waiting to see how the product works for you, and I hope it meets your expectations once you’ve had more time to try it.
Best regards,
Joan Torres
Derila Customer Care Manager
Easy ordering process
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Kathy,
Thank you for sharing your experience; we’re really glad to hear that the ordering process was straightforward and convenient for you.
Best regards,
Joan Torres
Derila Customer Care Manager
Too many offers and questions
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Terry,
I’m glad to know you felt positive enough about your experience to share a review, and I appreciate you pointing out that the number of offers and questions felt like too much. I understand how that can be overwhelming, and I’ll make sure your comments are passed along to the team as we continue refining how and how often we communicate with our customers.
Best regards,
Joan Torres
Derila Customer Care Manager
Great service and experience
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Ian,
Thank you for sharing this – it’s wonderful to hear that you had a great experience with our service. We really appreciate you taking the time to leave a review.
Best regards,
Joan Torres
Derila Customer Care Manager
Great pillow for my son who snores
Great pillow for my son who snores and wakes up with neck pain because of work stress. Now, I am buying one for my daughter and her husband. I have seen look a likes but I only trust your company. Thanks.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Maria,
It’s wonderful to hear that the pillow is helping your son sleep more comfortably, and that you feel confident choosing Derila again for your daughter and her husband. Your trust and kind words really mean a lot to us.
Warm regards,
Joan Torres
Derila Customer Care Manager
I was billed for items I did not order
I was billed for items I did not order. I am trying now to cancel the order as it has not shipped
5 September 2026
Unprompted review
Reply from Derila Pillow
Hi Paul,
I’m really sorry to hear that you were billed for items you did not intend to order and that you are now trying to stop the order before it ships; I understand how frustrating and worrying that situation can be. I’d really like to review the details of your purchase myself so I can understand exactly what happened with the extra items and make sure your concern is handled properly.
I have already sent you a request for more information via Trustpilot’s private messaging, and you can reply there so we can continue the conversation securely. You can also reach our customer service team through our official contact page at https://derila.com/contact-2; please use the subject line Trustpilot - Derila and mention your Trustpilot review so we can quickly find your case and prioritize it.
I appreciate you letting me know about this experience, and I will carefully review your situation once I have your details.
Best regards,
Joan Torres
Derila Customer Care Manager
easy easy easy
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Jim,
Thank you for sharing your experience with us. It’s great to hear everything felt so easy for you when ordering from Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Seems like a great product,can’t wait…
Seems like a great product,can’t wait to try it out.But there were too many add on covers and such being offered at the end of the sale,driving the price up.
7 September 2026
Unprompted review
Reply from Derila Pillow
Hi Serge,
I'm glad to hear the product looks promising and that you're looking forward to trying it. I also appreciate you pointing out how the extra add-ons at checkout made the final price feel higher than expected, and I'll make sure your comments are shared with the team as we continue reviewing our checkout and offer experience.
Best regards,
Joan Torres
Derila Customer Care Manager
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