Guest Reservations Reviews 

66,509
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 19,845 reviews, reviewers had a great experience with this company. Customers frequently found the booking process to be very easy, quick, and efficient, often noting it was simpler than other platforms. Many people also highlighted the website as user-friendly and simple to navigate, providing clear information for their reservations. However, some customers noted concerns regarding pricing, with additional charges or higher rates appearing than expected. A few other people also felt that the website could mimic official hotel sites, leading to confusion, and some were unable to enter loyalty program numbers or experienced booking timeouts.

What people talk about most

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it easy and efficient to... See more

User experience

Customers had positive experiences with user experience, finding it quick, easy to understand, and... See more

Price

Users describe negative interactions with price, frequently reporting unexpected and hidden charges, such as... See more

Website

Clients share ambiguous opinions on website functionality, with some reviewers finding the website easy to... See more

Service

Customers consistently note ambiguous experiences with service, with many reviewers reporting unexpected and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Aloha, I was told that my credit card transaction was not approved by my bank. Then, while I was considering what to do next; the app announced that I was approved. That is somewhat disconcerting... See more

Company replied

Rated 4 out of 5 stars

A little nervous giving out all my cc info before even knowing if there is any availability —- for sure

Company replied

Rated 4 out of 5 stars

Explanation not given re: La Quinta Inn/Hampton Inn. Timed out 1st attempt. Apparently I have a reservation!?! Not a 5 star experience.

Company replied

Rated 4 out of 5 stars

The prices were a little confusing to read and the transaction took a long time to buffer, but overall efficient.

Company replied


Company details

  1. Travel Agency
  2. Group Accommodation
  3. Hotel
  4. Lodging
  5. Resort
  6. Travel Aggregator

About Guest Reservations

Written by the company

Guest Reservations™ is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.

Guest Reservations Reviews:

Guest Reservations has a good Customer Review Rating across the web, making it one of the most trusted platforms for online hotel reservations. Find customer reviews below, or read featured Guest Reservations Reviews.

Is Guest Reservations Legit?

Guest Reservations is a legitimate, well-known independent travel network that's been around since 2016. Guest Reservations customers consistently rate the company high due to their exclusive deals, leading customer service, and huge selection of hotel inventory.

Guest Reservations Support:

Need help with a booking? The Guest Reservations Customer Care team is ready to help.

Guest Reservations Customer Care is open 24 hours per day, 7 days per week. Please reach out to the Customer Care team:

- Phone: (855) 470-1527
- Email: customercare@GuestReservations.com

Guest Reservations™ Is Top Rated!

Written by the company

Trusted by Millions
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

Contact info

3.9

Great

TrustScore 4 out of 5

67K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(66,509)

21,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hidden charges

Just booked a room through this site, advertised at €133 but when payment went through it was for €201 over 50% the advertised price also website makes it look like you are booking off the official hotel site.AVOID THIS SITE

23 July 2026
Unprompted review

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