It’s ok. It seem to have serious lag. Even though my notifications are turned on I don’t get any alerts. And the charge every three months is excessive. I still haven’t gotten any support from Custome... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Absolutely scam. I wanted to locate my missing sister. They claim on their website they can track any phone number even showing an animation that they've located it. But then force you to pay, only t... See more
Company replied
Charged twice €2.99 in a row and didn't provide any geolocation information. I'm afraid it's a scam because I attached my bank card info, provided google account login details to create an account and... See more
Company replied
Scam app, said it had location of my missing brother's phone so I paid for trial at 2.99 after that it didn't give location just lots of other nonsense an looking for more money.. then I read the othe... See more
Company replied
Company details
About Geozilla
Written by the company
GeoZilla is your all-in-one family safety app, designed to keep you connected with your loved ones, no matter where life takes them. Whether you’re a parent, partner, or caregiver, GeoZilla helps you know where your family is, how they’re doing, and when they need you most. GeoZilla ensures the safety of your loved ones with state-of-the-art ML algorithms.
Unlock the full potential of GPS:
- Locate kids, friends, and elders instantly using GPS on their phones.
- Stay connected and offer support when they need you.
- Advanced machine learning algorithms ensure their safety, giving you peace of mind.
Crash Detection & Driver Safety:
- Crash Detection alerts your Emergency Contacts so you can get help faster.
- Driver Safety reports work to lower the risk of an accident by informing you of family members' phone use, speeding, and distracted driving.
Driver Coaching:
- The motion sensors on your phone register every time a risk-inducing situation occurs to educate you and lower the possibility of an accident.
- Be informed if family members use their phone while driving, if they are speeding, or driving aggressively.
Pair GeoZilla app with a GPS tracking device:
- Use GeoZilla app on your phone, or pair it with a GPS tracker.
- Choose from multiple wearable devices to keep track of your dog, attach to your kid’s bag, or use with your car.
- Find your tracker in seconds on the same map as your family. Find your loved ones, find your calm with GeoZilla.
Contact info
150 East Palmetto Park Road, Suite 800, 33432, Boca Raton, United States
- support@geozilla.com
- geozilla.com
1.7
Bad
699 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Web subscription trap
Web subscription trap, charged during free trial and support disappeared.
1 September 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the App.
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page.
We have processed a refund for the charge and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Scam
Scam. I bouth three day trial for 2,99 and after three days from my bank account was written off 39,99. Turns out when you buy trial you automatically subscribe for full version. But when I bought trial, there are not a single word was said about subscription. Also, the subscription doesn't show up in the App Store.
31 August 2026
Unprompted review
Reply from Geozilla
We would like to apologize for your unpleasant experience with the App.
Our auto-renewal terms are shown on the offer screen before purchasing.
We truly value our customers and always strive to ensure a positive experience. We have processed a refund for the charge and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
SCAM
Scam! Charged me three times in three different amounts totalling $21.97 even if I unsubscribed right after knowing that i had to install the app on the phone of the person I am looking for..the "free" trial only costs $2.99 yet i was charged with $8.99 and $9.99 subsequently and their refund policy stated they do not give refunds unless its a technical problem. NO, I DID NOT UPGRADE, WHY WOULD I UPGRADE AT THE SAME TIME I DECIDED TO TRY FIRST???? YOUR WEBSITE IS DECEIVING!!!
27 August 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the App.
Please note that the accurate price is displayed on the checkout page.
According to our records, you’ve purchased a trial Premium subscription at $2.99; you also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Also, you ordered a "Step by step guide to smarter location" for $8.99.
We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
This app and company is a SCAM!
This app and company is a SCAM!
In a span of two days, they took $83.69 from my card.
It started with the trial charges.
After paying the trial charge to track my loved one’s phone, I found out that the app cannot even track the phone number unless it is accepted on the other end of the line.
Absolute FALSE ADVERTISING.
Now after being unsatisfied with the service, I proceeded to cancel the subscription; only to find out the next day that I was charged again!! These people should be prosecuted!
Not even worth the one star rating.
25 August 2026
Unprompted review
Reply from Geozilla
We understand your frustration, and we apologize for any confusion caused.
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. Geozilla is designed to prioritize user privacy and security, which is why consent is required for location sharing.
As customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
How this app is allowed to operate is…
How this app is allowed to operate is beyond me. We clicked on the 3 day trial and placed our credit card details in. It asked for more information of course so we put in the mobile number we wanted to locate , our email address and decided not to go any further as we realised that the phone we were searching for was probably back at our home. We went to shut it down and bingo! The app has found its way onto the mobile we used, we were charged for the 3 day trial and received an email stating we are now the proud users of a monthly subscription fee of $39usd.!!!! We never got to create log ins so we have no way of unsubscribing. We contact them via their website but automated responses directing us to unsubscribe via the subscription which we never set up. This has to be a SCAM! Now I have to cancel my credit card , report the site and reissue all my direct charge companies my new credit card details. Disgraceful
23 August 2026
Unprompted review
Reply from Geozilla
We are terribly sorry to hear that you have faced issues with the app!
If you purchased through our website, you should have received a welcome email with instructions in your inbox.
Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription.
Unfortunately, we could not locate your account. Contact us at support@geozilla.com so we can refund you for unexpected charges.
Absolutely scam
Absolutely scam. I wanted to locate my missing sister. They claim on their website they can track any phone number even showing an animation that they've located it. But then force you to pay, only to tell me that it requires the other person to have the app and permissions. Even for trial, they charge money.
23 August 2026
Unprompted review
Reply from Geozilla
We are sorry to hear about your situation and hope that everything will be fine.
Unfortunately, our app cannot assist in locating a missing person unless the application was pre-installed and fully set up on their device. Tracking is only possible if the app is already active on the phone and strictly requires the consent of the tracked person. This information is presented on our website.
If you have concerns about a missing person’s safety, we strongly urge you to contact local authorities so they can assist you.
We have processed a refund for the charge and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Not sure if an actual business or a well disguised scam
I searched google for a way to geolocate my son's missing phone. This app was one of the 1st results. I paid 3$ and it did not provide a location of the missing phone. I wrote them immediately and asked to refund my payment, they replied they could not do this citing language in their terms and conditions. I then found out they had tried to charge me again, for 10$ and then 38$, repeatedly. Fortunately my credit card blocked the payments, however I had to replace my credit card, which did not help as the CC company moved their charges to the new card, but fortunately still blocks them. Eventually found out you can cancel subscription from their website, which I just did. Now remains to be seen if they will still try to charge me again.
22 August 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the App.
The app requires that the lost device you’re trying to track has Geozilla pre-installed. Unfortunately, without this, tracking won’t be possible.
We confirm that your subscription has been succesfully canceled. You will not receive further charges.
paying for a 3 day trial already after 2 days
I subscribed for 3 days on 16.8 for 2.99 euro and cancelled 18.8, so in time. They charged me however 39.99 starting on 18.8 . This is not correct: 3 days are 3 and not 2.
Stay away from this company, pure theft!
18 August 2026
Unprompted review
Reply from Geozilla
We are deeply sorry to hear about your negative experience.
Note that the monthly fee is generally charged around 72 hours after the trial payment.
Unfortunately, we could not locate your account. Contact us at support@geozilla.com so we can refund you for unexpected charges.
Same serice as Google Find My Device
Same serice as Google Find My Device, but then charged. They lure you in with a promotion, but if you don't finish the payment fast enough you are still charged the full amount. At least they provide a refund after posting this review.
9 August 2026
Unprompted review
Reply from Geozilla
We are deeply sorry to hear about your negative experience.
If the discount timer runs out before checkout, the purchase defaults to our standard pricing. We're very sorry for any confusion this caused!
As customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
They steal my money
They steal my money
They bill me when I can’t even se we have a ongoing abonnement in App Store 8.99€
First thy trick me in paying 2.99€ for service not provided
Don’t lose your money to!!!!
X(
20 August 2026
Unprompted review
Reply from Geozilla
We are terribly sorry to hear that you have faced issues with the app!
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. It seems that you purchased a "Step by step guide to smarter location" for 8.99€.
If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription.
If you have any concerns, feel free to contact us at support@geozilla.com, and we’ll do our best to resolve your issue and provide reimbursement.
An absolute rort- unauthorised debits
An absolute rort. They offered an initial 2.99USD trial 3 day prescription which is all I signed up for and then they proceeded to debit my account with two other charges. When I complain and ask for a refund they claim that I signed up for the other two offers which I did not. I have asked for proof which has not been forthcoming. Avoid at all costs. Scammers.
14 August 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the App.
According to our system, you’ve purchased a trial Premium subscription at $2.99; you also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Also, you ordered a "Step by step guide to smarter location" for $8.99.
We have processed a refund for the charges of $9.99 and $8.99 and canceled the subscription as per our agreement over email.
Got billed double for just using the…
Got billed double for just using the app for ½ hour.
Canceled the subscription immediately.
Apparently I'm still active until the 18th.
I hope I don't get billed $40 dollars for not using this platform
Trial Subscription Plan:
2.99 USD / 3 days
and got charged for this as well - see below
Extra Safety Features:
9.99 USD / 1 month
16 August 2026
Unprompted review
Reply from Geozilla
We would like to apologize for your unpleasant experience with the app.
Please note that the accurate price is displayed on the checkout page. According to our system, you have purchased a 3-day trial. The additional charge you mentioned may is for the upsell subscription, which provides access to extra features within the app. The terms and pricing for this subscription are displayed on a separate offer screen after the main subscription purchase and can be skipped.
As customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Got scammed by this app and I have no…
Got scammed by this app and I have no where to cancel it or request for a refund. A truly deceptive company.
13 August 2026
Unprompted review
Reply from Geozilla
We are deeply sorry to hear about your negative experience.
Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription.
Unfortunately, we were unable to locate your account. Contact us at support@geozilla.com so we can refund you for unexpected charges.
Found Geozilla via YouTube ad
Found Geozilla via YouTube ad, installed it, and was immediately charged without proper warning. Days later, hit with a $60 charge despite never subscribing. Appears to auto-subscribe users without clear consent. No star.
4 August 2026
Unprompted review
Reply from Geozilla
We understand your frustration, and we apologize for any confusion caused.
Our auto-renewal terms are shown on the offer screen before purchasing.
According to our system, we have issued a refund for a trial payment and 50% of a monthly charge as per our agreement over email.
BEWARE A SCAM PRODUCT
BEWARE A SCAM PRODUCT - I was signed up to a subscription I did not request. I was charged $57. I have been trying to cancel the subscription but kept being told I need to sign into the app. When I try to sign in it says I haven't set up a password, and the emails they send with the password link - are blank. The response they sent was clearly a form response and did not address any of the issues I requested they address. I was signed up to a monthly subscription of $57 ($A) without my consent. This is a deceptive practice that should be stopped.
6 August 2026
Unprompted review
Reply from Geozilla
We are deeply sorry to hear about your negative experience.
Our auto-renewal terms are shown on the offer screen before purchasing.
Unfortunately, we were unable to locate your account. Contact us at support@geozilla.com so we can refund you for unexpected charges.
Scam app
Scam app, said it had location of my missing brother's phone so I paid for trial at 2.99 after that it didn't give location just lots of other nonsense an looking for more money.. then I read the other person must have same app and allow you to locate them.. complained and asked for refund because it said it had location but was lies to take your money, canceled subscription next day but day after they tried to take monthly subscription payment.. thieving low life's.. thankfully I blocked them from taking the monthly subscription before my trial was over .. didn't get refund either .. as I'm sure you all guessed.. should be done for theft 😠
2 August 2026
Unprompted review
Reply from Geozilla
We are terribly sorry to hear that you have faced issues with the app!
The app requires that the lost device you’re trying to track has Geozilla pre-installed. Unfortunately, without this, tracking won’t be possible.
Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Contact us at support@geozilla.com so we can refund you for unexpected charges.
They have charged me now twice even…
They have charged me now twice even though I only used the trail and wanted rid of it and have told me to go to support to unsubscribed from them when there's a glitch with there website and I actually can't unsubscribe from them..... Have emailed them numerous times sent screen shots and just keep getting the same email back.... Absolutely disgraceful company at this stage they are just charging my card I don't even have the app or use the website bit helpful at all I'm going to have to ring my bank and somehow they have managed to get gain access to a new card as I actually put my old card on hold... Do not get this app.......... It's a scam!!!
4 August 2026
Unprompted review
Reply from Geozilla
We are deeply sorry to hear about your negative experience.
Our auto-renewal terms are shown on the offer screen before purchasing. Unfortunately, we could not locate your account with provided information. Please contact us at support@geozilla.com so we can refund you for unexpected charges.
HATE THIS APP.
HATE THIS APP.
firstly i got 2.99$ subscription and did not choose any other plans. However they charged from my bank 8.99$ and NOW they got 39.99$ which is insane. I texted multiple times about refund but support team doesn’t reply to my requests. REFUND MY 8.99$ and 39.99$ PLEASE.
3 August 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the app.
Our auto-renewal terms are shown on the offer screen before purchasing. We truly value our customers and always strive to ensure a positive experience. We have processed a refund for the last two charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
HATE THIS APP.
HATE THIS APP.
firstly i got 2.99$ subscription and did not choose any other plans. However they charged from my bank 8.99$ and NOW they got 39.99$ which is insane. I texted multiple times about refund but support team doesn’t reply to my requests. REFUND MY 8.99$ and 39.99$ PLEASE.
3 August 2026
Unprompted review
Reply from Geozilla
We would like to apologize for your unpleasant experience with the app.
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. If this has caused any confusion, please contact us at support@geozilla.com, and we will do our best to resolve the issue and offer a refund.
Please don’t download or use this app
Please don’t download or use this app. It’s a scam. I went on their page, had to pay before I used the app, didn’t make any subscriptions, didn’t get what I paid but was charged over 200% of what I was initially charged a couple of days later. Thankfully, my bank spotted it as a scam. Please don’t use.
1 August 2026
Unprompted review
Reply from Geozilla
We sincerely apologize for the inconvenience caused with the app.
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others.
If this has caused any confusion, please contact us at support@geozilla.com, and we will do our best to resolve the issue and offer a refund.
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