GoFundMe Reviews 

they are wonderful they are sending money to the account because i didn't know how to transfer so kind of them

Gabriella was amazing beyond words. She stuck with me until my issue was resolved. I somehow got disconnected and could not thank her property. She's a shining star and positive role model for all customer service agents. 5 stars!

Understanding, efficient and professional . So grateful for the way they handled my query .

At first glance I found the guide confusing. However, the Gofundme service was extremely helpful and I was able to follow through. I'm grateful to them.

Go fund me is sitting on money for Venezuelan earthquake relief!

WHY?????

The experience is good, clean interface (sometimes confusing to find things). Customer support is reasonably friendly but could probably work on their support skills a little.
I really think that there should be a way for underage people to run campaigns or allow them to run a campaign but extended the time that they require a transfer option until a few months after their eighteen birthday.
I also think campaign page customisation should include more options, its quite limited and doesn't allow the person to express their fundraiser through the UI.

Photos that load everywhere don't load for updates.

Signing up for transfers took me more than 15 hours sbd seems still not complete. .

Can name daily comments for people ....... if you hsve a disability that makes online posting and texting them
difficult, theres is no disbility accommodation and no live call posdible - meaning many they puport to help are disqualified for needing help.

Its a great idea, but they need to waaaaaaayyyy up their service game.,

It's a mess. Im glad it's here but they need

The promote response . Empathetic & customer focused support . I am more than satisfied with the final resolution .

GoFundMe customer service always helps with any queries 😊

The entire company is worth it. I mean don't get me wrong most people want to donate to someone allllll the money but I mean ya gotta make money somehow anyways the customer service is amazing as well as the fact they get to a solution quickly

I opened a GoFundMe almost three weeks ago to support the Catholic Clergy in the area devastated for the twin earthquakes in June 24.
I have requested the funds many times, each time chatting with robots, still my request is unsuccessful.
Don’t Use GoFundMe avoid hard times.

I have been having struggles setting up my account thanks to Jose it was dealt with super quickly I had been trying previously to set it up for a while thank you so much to your team for a fast and professional experience

Yeah they set up easy but what's the point, if your not dying, a pet or of a certain skin color nobody gives a hoot about you, was trying to raise funds for a.mom and her kids plenty of viewers visited but not a soul wanted to help not a soul gave a single dime or dollar I believe she'd have a better chance begging on the side of the road ..... so yeah deletes my account and the fundraiser it's not like she can wait a couple of years for things to pan out ..... but heck at the end of the day what dose it matter anyone e reading this will probably say we're some complainy beggers ..... but you try being born into poverty and live with a man who's a complete pice of $#%@ ..... who's only love is sports ..... thank you but I'd rather sweat and bleed to help this woman out since no one I. The goodness of there heart can spare some change ..... sorry we're not some.dumb dog who needs a kidney transplant

Not doing well my breathe not doing good at all l got copd really bad and l got a bad cough and am having surgery tomorrow on my back

I’ve already left a detailed message reflecting my opinion and circumstances. I started a fund for a 75 year old lady. She lost everything in wildfire in Colorado on June 28. I requested help in getting money to her. She had no computer and only the clothes on her body. I was told no one was available to guide her personally.

Your company is designed to help people. Look at your business model and make revisions for elders and not technical oriented people.

I will tell this story to everyone until I hear that your organization has addressed the critical need.

Go fund me is very helpful and they get right back to you! I needed help for a mistake I made they reassured me that it been taken care of. Customer service is 100%.

Horrible customer service. No understanding whatsoever of how much they screw someone over for a false flagged fundraiser. Locked it for no reason and my post I shared about it isn't accessible to anyone so now people aren't donating obviously. They said it would be 3-5 days. What a joke.

I set up a GoFundMe account for a local family who lost their son to a tragic accident. He was a classmate of our daughters. We ran into a few issues with our account, but GoFundMe account representatives were so good with communication and fixing the issues we were having. Thank you so much for the fast responses and great customer service!

I was having some issues so I contacted the support team, so huge thank you to Aby, Fiorella and Jose Luís because they gave me the support that I needed and for sure I'll contact them again in the future.

GoFundMe has been a blessing! And when I needed to take care of some things in my account, it was a beautiful thing connecting online with a live person! The AI component was ok but not great because it really couldn’t answer some of my questions. But it knew when to connect me to a human, which was a beautiful thing!