Go City® Reviews 

33,683
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how wonderfully easy it is to explore multiple attractions and save substantial money while visiting new cities around the world. Travelers truly appreciate the smooth entry process and the fantastic ability to skip long lines at popular sights without any major trouble. However, some customers also noted that certain locations did not accept the passes or lacked proper printed information, leading to unexpected out-of-pocket expenses during their trips. A few visitors mentioned that public transportation was not included in the bundle or that specific venues unfortunately required separate physical tickets to gain entry.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the app is extremely practical, easy to... See more

Value for money

Users describe positive interactions with value for money, highlighting significant savings and reasonable... See more

Location

Consumers find location to be positive when exploring various cities and regions. Reviewers note that they... See more

Price

Customers had ambiguous experiences with price. While many reviewers reported great value and significant... See more

Product

People report ambiguous experiences with product, highlighting both strong appreciation and notable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Great value for money. Bought 3 days but it could have been easily 4 days instead. Boats rides are epic to be included. Cons: not enough information about the boats, from where to board or unt... See more

Company replied

Rated 4 out of 5 stars

Great price for 6 people for the number of attractions and restaurants Go City offers. It helped build our 4 days itinerary easily in London. Easy booking and cancelations but some restaurants are way... See more

Company replied

Rated 5 out of 5 stars

We spent purchased the 3 day Go London Pass and used it for The Tower of London, St. Paul's Cathedral, The Globe Theater, Royal Observatory, The Shard, London Eye, the Changing of the Guard Tour, West... See more

Company replied

Rated 5 out of 5 stars

Great value for money. A good choice of activities included- we saved so much money by purchasing this pass and meant wr had 3 really active days whilst on holiday. The only minor downside was that... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

We're Go City® and we're on a mission to transform the way you see and discover the world's greatest destinations. You get complete trip freedom to do what you want, when you want, whilst making incredible savings on the best activities and attractions. You’ll have everything you need on one simple pass, right there on your phone. With Go City you can see more, do more and experience more every time you travel. Simply pick a city from the 25+ we offer to get started


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.3

All reviews

(33,683)

2,342 reviews in the last 12 months

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Rated 5 out of 5 stars

Am excellent way to see New York

Booking process and user experience

7 August 2026
Go City® logo

Reply from Go City®

Hi Silvia,

We are beyond thankful for your review—this truly made our day! Your kind words mean the world to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Love Go City

I love using GO city when I want to do a lot of attractions in a short period (using the timed pass), or if there is a good deal on the #of attractions pass. Using the time pass allows me to do a lot of attractions at once. Stuff that I maybe wouldn’t pay for on its own, but with it included in the pass I will do. Also, if some attractions aren’t great, I feel better that I still got the value out of the pass. I’ve used Go city 2 times for 2 difference cities. Both times it was easy to use and I felt it was worth it to get the pass. Highly recommend if you already want to go to the attractions on the pass and if you can plan to get your money’s worth!

15 August 2026
Go City® logo

Reply from Go City®

Hello,

We are beyond thankful for your review and truly grateful for your kind words. Your feedback is extremely important to us and continually motivates us to ensure a smooth and enjoyable journey for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We hope to have the pleasure of serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great Value if Used Properly

The go city pass is beneficial if it is used properly. We purchased two Philly go city passes, one adult and one child with the 5% discount from signing up for their email list. Be aware that some attractions need a reservation. We visited the aquarium, Otherworld, and did the true crime tour, the Revolution and Founding Fathers tour, and the ghost tour. Some tours were not running in August so they should have stated that. These included the Italian market tour, the movie tour, the street tour, the food and cheesesteak tour, and the magic tour. Definitely a bummer because we would have liked to do some of them. We got there much later than expected on the first day so didn't do everything we wanted to but I do feel like we got our money's worth. I added up and we would have paid $349 for those two days but only spent $140 for the pass. Do your research and plan carefully and it will be very worthwhile.

1 September 2026
Go City® logo

Reply from Go City®

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.

Regards,
Go City

Rated 4 out of 5 stars

Worth it.

Was great, I used Go City both in Boston and New York. You get better prices for the attractions than if you buy separately.

As improvement I suggest that in some attractions where you have to go to ticket office, wait the queue, and then use the pass to pay, you always have the risk of a previous sold-out. It will be interesting to have the possibly of booking. We didn't have any problem of sold-out but we had to go to the sunset cruises ticket office without know if there will be available tickets.

It's also important to check separate prices of each attraction as some of the cheapest are not worth to boot with the pass out of your have any extra discount (student...).

15 August 2026
Go City® logo

Reply from Go City®

Hi There,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 4 out of 5 stars

Worth it if you plan to stay busy!

As long as you plan to do lots of activities, the pass is a good deal. I feel like we did some activities that we might have skipped without the pass. I was disappointed that when we went to do the City Cruise on our last day, the cruise had been cancelled. The woman at the booth was rude about it and would no offer any explanation on why it was canceled.

10 August 2026
Go City® logo

Reply from Go City®

Hi There,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 5 out of 5 stars

The Go City pass was amazing and better than 5 Stars!!

The Go City pass was amazing and the efficiency of being able to go to as many attractions for 3 days seamlessly was truly an asset! We did 12 activities in NYC using the Go City unlimited pass and could not have imagined doing it any other way. We even discovered so many different unique activities like the Catacombs of St Patrick's Old Cathedral, truly fascinating! The pass was accepted instantly by every company part of the program, and that we could even schedule/ reschedule the time slots through the app for many activities, which was truly a wonderful feature. I am so glad we went with Go City Pass and highly recommend it to any one trying to explore a city. Would give it more than 5 Stars if possible!

31 August 2026
Go City® logo

Reply from Go City®

Hi Akash,

We're glad to hear that you were able to enjoy many activities using our pass. Thank you for taking the time to leave us a review. Your feedback means a lot to us and encourages us to continue improving our services. We look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

App was easy

App was easy. There were lots of options for activities and we used many of them!

25 August 2026
Go City® logo

Reply from Go City®

Hi Dana,

This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Just returned from a trip to London…

Just returned from a trip to London with a 3 day go city pass.
Was so easy to use and so many different attractions to visit.
Never had a problem getting into anywhere just scan the QR Code.
Would definitely recommend it.

1 September 2026
Go City® logo

Reply from Go City®

Hi Bev,

We're glad to hear that you were able to enjoy many activities using our pass. Thank you for taking the time to leave us a review. Your feedback means a lot to us and encourages us to continue improving our services. We look forward to serving you again in the future.

Warm Regards,
Go City

Rated 4 out of 5 stars

It was convenient to use the pass at the Prudential Center, 90 min cruise, and the Isabella Gardner Museum

It was convenient to use the pass at the designated locations of my choice. However, I wish I had better options to choose from. I am happy overall with the service. Thank you for making my trip special.

25 August 2026
Go City® logo

Reply from Go City®

We really appreciate your feedback and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Rated 5 out of 5 stars

The pass provided opportunities than I…

The pass provided opportunities than I would not have experienced otherwise. We are able to do so much more.

25 August 2026
Go City® logo

Reply from Go City®

Hi Coronicca,

This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Definitely good value for choices I…

Definitely good value for choices I wanted to utilize. App was easy to navigate. A smooth experience. Have used before also.

25 August 2026
Go City® logo

Reply from Go City®

Hi Miriam,

We are beyond thankful for your review—this truly made our day! Your kind words mean the world to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Lots of included attractions

Lots of included attractions, many of them we would have not attended but were actually really cool in hindsight.

25 August 2026
Go City® logo

Reply from Go City®

Hi Felix,

We are beyond thankful for your review—this truly made our day! Your kind words mean the world to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

cost effective

cost effective, hassle free, convenient

21 August 2026
Go City® logo

Reply from Go City®

Hi Muhammad,

We appreciate you taking the time to leave us a review. Your feedback is extremely valuable to us, as it motivates us to continuously improve and provide the best possible service. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great value for the money

Great value for the money. The app was easy to use and the attractions available were awesome.

6 August 2026
Go City® logo

Reply from Go City®

Hello,

We appreciate you taking the time to leave us a review. Your feedback is extremely valuable to us, as it motivates us to continuously improve and provide the best possible service. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Good assortment

Gives a collection of activities that we can choose from. Have used them for 3 cities/regions now. App fairly easy to use.

28 August 2026
Go City® logo

Reply from Go City®

Hello,

We are beyond thankful for your review—this truly made our day! Your kind words mean the world to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

You buy once for everythig.

You do not have to wait in que to buy tickets or go to many websites to them. You have to make reservations for some places, pay attention to the hours of operation. E sim is a nice perk , personallyi was not able to activate it and i did not bother too much. This pass is suitable if you have an alert pace of visiting.

9 August 2026
Go City® logo

Reply from Go City®

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

The Go City app is the best for savings

The Go City app is the best for visiting new cities. I’ve used this for two different cities and I’m very happy with the savings I have made. My last experience I needed a refund and I was very glad that I could do that due to that my plans had changed.
I highly recommend.

25 August 2026
Go City® logo

Reply from Go City®

Hi Lisa,

We are beyond thankful for your review—this truly made our day! Your kind words mean the world to us, and we look forward to serving you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Most of the interesting activities in…

Most of the interesting activities in Stockholm were included. You save a lot of money

3 August 2026
Go City® logo

Reply from Go City®

Hi Carlos,

This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great value for money.

Great value for money.
A good choice of activities included- we saved so much money by purchasing this pass and meant wr had 3 really active days whilst on holiday.
The only minor downside was that some of the activity providers required you to call them to book- we found this difficult to do as we didn't have international calls included in our phone plan.

25 August 2026
Go City® logo

Reply from Go City®

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Rated 5 out of 5 stars

The booking process was easy and there…

The booking process was easy and there was a good choice of places to see, experiences and museums.

25 August 2026
Go City® logo

Reply from Go City®

This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.

Regards,
Go City

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