Go City® Reviews 

33,675
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how wonderfully easy it is to explore multiple attractions and save substantial money while visiting new cities around the world. Travelers truly appreciate the smooth entry process and the fantastic ability to skip long lines at popular sights without any major trouble. However, some customers also noted that certain locations did not accept the passes or lacked proper printed information, leading to unexpected out-of-pocket expenses during their trips. A few visitors mentioned that public transportation was not included in the bundle or that specific venues unfortunately required separate physical tickets to gain entry.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the app is extremely practical, easy to... See more

Value for money

Users describe positive interactions with value for money, highlighting significant savings and reasonable... See more

Location

Consumers find location to be positive when exploring various cities and regions. Reviewers note that they... See more

Price

Customers had ambiguous experiences with price. While many reviewers reported great value and significant... See more

Product

People report ambiguous experiences with product, highlighting both strong appreciation and notable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Great value for money. Bought 3 days but it could have been easily 4 days instead. Boats rides are epic to be included. Cons: not enough information about the boats, from where to board or unt... See more

Company replied

Rated 4 out of 5 stars

Great price for 6 people for the number of attractions and restaurants Go City offers. It helped build our 4 days itinerary easily in London. Easy booking and cancelations but some restaurants are way... See more

Company replied

Rated 5 out of 5 stars

We spent purchased the 3 day Go London Pass and used it for The Tower of London, St. Paul's Cathedral, The Globe Theater, Royal Observatory, The Shard, London Eye, the Changing of the Guard Tour, West... See more

Company replied

Rated 5 out of 5 stars

Great value for money. A good choice of activities included- we saved so much money by purchasing this pass and meant wr had 3 really active days whilst on holiday. The only minor downside was that... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

We're Go City® and we're on a mission to transform the way you see and discover the world's greatest destinations. You get complete trip freedom to do what you want, when you want, whilst making incredible savings on the best activities and attractions. You’ll have everything you need on one simple pass, right there on your phone. With Go City you can see more, do more and experience more every time you travel. Simply pick a city from the 25+ we offer to get started


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.3

All reviews

(33,675)

2,332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recommend if you want to see a lot

The most of all important sightseeing were included.

14 August 2026
Go City® logo

Reply from Go City®

Hi Tommy,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

NYC and the passes

We visited NYC and we bought the pass. It was easy to use and book the different attractions (even change them cause of the weather).

15 July 2026
Go City® logo

Reply from Go City®

Hi Cliente,

Thank you for taking the time to share your review. We are truly grateful for your review and kind words, it truly boosts our confidence as we continue striving to provide a hassle-free experience. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars
Go City® logo

Reply from Go City®

Hi Beata,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

All good

All good. Clear, understandable. Great value for your money.

1 September 2026
Go City® logo

Reply from Go City®

Hi Zoltan,

Thank you for taking the time to share your review. We are truly grateful for your review and kind words, it truly boosts our confidence as we continue striving to provide a hassle-free experience. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Regards,
Go City

Rated 4 out of 5 stars

Great value -- clunky to use

I think the Go City Card was definitely worth the money. I got into the activities I wanted to do and saved about $20 per person. It was just a little bit hard to use. Some activities I could book through the Go City website. Some I had to book through the site and it was hard to find the codes to type in. I didn't understand where to find my tickets on the app at first. So it takes some time to figure out how to get what you want, but it's worth it.

4 September 2026
Go City® logo

Reply from Go City®

Hi Michael,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

Great value

Great value, excellent user experience and i’v choose attraction that i should never done without pass.
the pass seems to be expensive but with this one you’ll safe a lot of money.

1 September 2026
Go City® logo

Reply from Go City®

Hi Andrea,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

The Go City Pass gave us seven…

The Go City Pass gave us seven unforgettable experiences during our six-day stay in London. Some attractions offered better value for money than others, but overall, the pass was a great way to get an overview of what London has to offer and plan our days.

With a little help from ChatGPT, we spread the seven attractions perfectly across our six days, so we always had something exciting to do. This was already our second time using the Go City Pass, and we would definitely choose it again — especially the option with a fixed number of attractions rather than the Unlimited Pass.

1 September 2026
Go City® logo

Reply from Go City®

Hi Daniel,

We appreciate you taking the time to leave us a review. Your feedback is truly valuable, as it motivates us to continuously improve and provide the best possible service. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

I have a great experience

I have a great experience

1 September 2026
Go City® logo

Reply from Go City®

Hi Ferdinando,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Everything was on point.

4 September 2026
Go City® logo

Reply from Go City®

Hi Alexander,

This made our day! Your review means a lot to us, and we truly appreciate your kind words. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Great experience with go city I…

Great experience with go city I recommend it.

4 September 2026
Go City® logo

Reply from Go City®

Hi Monica,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Buy it!!

Sooo worth it! We saved so much money on the sightseeing experiences we already had planned AND had the opportunity to do so much more than we had planned. If you’re planning on doing two of the attractions included you have already saved money..THE BEST!!

2 September 2026
Unprompted review
Go City® logo

Reply from Go City®

Hi Jenny,

We are truly grateful for your review and kind words. Your feedback means a great deal to us, and we’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Saved Money, Easy to use!!

This made it easy to have one single price and included so many things to do! We definitely got our money’s worth (and saved money!) doing more than half the attractions included in the 2-day unlimited option. It was super easy to use, just showing the barcode from the app at each attraction to use it.

17 August 2026
Go City® logo

Reply from Go City®

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Rated 5 out of 5 stars

I had a lot of fun and go city was so…

I had a lot of fun and go city was so easy use

18 August 2026
Go City® logo

Reply from Go City®

This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.

Regards,
Go City

Rated 1 out of 5 stars

essential pass is useless

The selection in essential pass is very limited; right from the start, I didn't like having to choose between the Vasa Museum and the Skansen Museum. Furthermore, there was no boat trip to the archipelago included—only a "highlight boat tour," which featured an audio guide that was pretty useless. In short, it was completely useless for my needs, as I ended up spending more money to see what I actually wanted to see.

4 September 2026
Rated 5 out of 5 stars

This pass was great and saved a ton a…

This pass was great and saved a ton a money.

4 September 2026
Go City® logo

Reply from Go City®

Hi Tiffany,

We are truly grateful for your review and kind words. Your feedback means a great deal to us, and we’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future.

Warm Regards,
Go City

Rated 4 out of 5 stars

Mostly good experiences

Mostly good experiences, but showed up at one event and it had been cancelled without notice.

4 September 2026
Go City® logo

Reply from Go City®

Hi Bryan,

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Perfect

Perfect! Easy to use and helpful.

4 September 2026
Go City® logo

Reply from Go City®

Hi Aero,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Good value for the money

4 September 2026
Go City® logo

Reply from Go City®

Hi Marina,

We are truly grateful for your review and kind words. Your feedback means a great deal to us, and we’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future.

Warm Regards,
Go City

Rated 5 out of 5 stars

Passes were very convenient and worth…

Passes were very convenient and worth the money. Great experience!!!

1 September 2026
Go City® logo

Reply from Go City®

Hi JM,

This truly made our day. We’re so grateful for your kind words and appreciate you taking the time to share your review with us and the community. We hope to serve you again in the future.

Warm Regards,
Go City

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