I needed a new pair of gravel shoes, but was reluctant to order a pair without trying them on. I drove out to BTD’s warehouse/storefront, tried on a number of different shoes from several different b... See more
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Contact info
5741 NE 87th Ave., 97220 , Portland, United States
- 800-682-0570
- sales@biketiresdirect.com
- biketiresdirect.com
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My order arrived on time and the tire…
My order arrived on time and the tire was exactly what I needed.
Ordering was easy
Ordering was easy. The product and shipping costs were fair. It arrived in a timely manner and was exactly as expected.
Easy to Order
I've bought from the store many times before. I was able to easily all the items I was looking for. Checking out was very simple as well.
Josh and Erik were great to deal with…
Josh and Erik were great to deal with and kept me fully informed of the sales process. The service was so good I have now ordered another item from BikeTires Direct!
Good prices and fasr shipping
Fair prices
Fair prices, quality products, and quick delivery.
I will be a returning customer.
Outstanding customer service
Outstanding customer service! I recently ordered a pair of cycling shoes and made an error when placing my order. Michael G. took care of everything for me, on a long holiday weekend no less! Thank you for the easy and stress-free experience -- this is precisely why Bike Tires Direct is my go-to destination for all my cycling needs. They have a fantastic selection, too -- I can always find what I'm looking for (and more)! Keep up the great work.
As promised.
Absolutely amazing customer Service…
Absolutely amazing customer Service super fast and perfectly resolved my issue
Online and in store - great experiences.
BTD in store staff are friendly and helpful. I’ve ordered online and recently flew in to Portland. Easy access from PDX and in person was great. Was able to browse a bit and settle a few more orders. I appreciate the BTD expert advice. When an order doesn’t work out, the return process is easy and efficient! Huge thanks!
May use AI-assist with repliesRead more
Overall positive shopping experience
Overall positive shopping experience. I enjoyed the ease of ordering and the great deals that I got. The shipping was a little troubling. My order was accepted by the Amazon shipping partner and the shipping info never changed for a week and a half+ w/no update. It went so long I was going to ask customer service about my order but just blew it off instead and was patient. Then my order showed up. Turned out OK in the end.
Reply from BikeTiresDirect.com
Excellent service and communication
Excellent service and communication. Large selection of everything you could possibly need. Prices are very competitive. They get the shipment out super quick.
NO problems at all with Bikes Tires…
NO problems at all with Bikes Tires Direct.Great prices good shipping.
easy to find what i needed
Highly recommend this company!
Best customer service, best prices and great selection of products!
Great service, delivery very slow
They helped me sort out an online issue and made the experience great
Bike Tires Direct never disappoints
Bike Tires Direct never disappoints. Quick shipping, fair prices, and nice inventory. I've shopped with them for years. I just bought 2 tubes, 2 bells, and a new bike computer in August.
Top tier!
I’m not big into giving reviews, but this shop is absolutely top tier. The best I’ve ever dealt with. Their sales are incredible and their point system is absolutely fantastic. Everything from start to finish is awesome and to top it off there customer service is out of this world.
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