I've been ordering from Jenson occasionally for a few years, never had any problems with orders or returns. Plus for me, located in LA, means the packages from them arrive in day or two, which is very... See more
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Review summary
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I have been shopping with Jenson for years now. I have bought multiple bikes, parts, and different accessories. I have never once had an issue with any of my purchases. Their bikes always come in ex... See more
Parts for older bikes such as my 10 and 11 speed are getting harder to find. So appreciated Jenson USA still have these cassettes. Easy to order and prompt shipping made the transaction seamless. High... See more
Race Face Turbine Stem was nicely machined and anodized. Installed easily and looks great. I installed it on an Orbea Rise Ebike with through the headset cabling. I had to drill a small hole at the... See more
Company details
About Jenson USA
Written by the company
Welcome to Jenson USA—where our passion for cycling meets our commitment to exceptional service. For over 20 years, we’ve been the trusted name in cycling, providing riders with the gear they need and the support they deserve.
Contact info
1615 Eastridge Ave., 92507, Riverside, United States
- 888-880-3811
- help@jensonusa.com
- www.jensonusa.com
4.4
Excellent
54K reviews
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Can't even leave package on porch?
I have made 3 purchases in the past month and all 3 have been left in my driveway when I have a large covered porch about 6-8 feet from where the packages were left. Just sitting in the driveway waiting to be stolen. One time they left in driveway while it was raining? WTF?!
16 October 2026
Chat support was helpful
Chat support was helpful, although a detail of weight limit was not a available, the agent I spoke with gave an average.
5 November 2026
Unprompted review
Great deals expensive shipping
17 October 2026
Parts were priced right and shipped…
Parts were priced right and shipped quick. No problems.
24 October 2026
Best LBS Around
The team over at JensonUSA is top notch. Not only do they keep my bike running and in a timely manner, they also support local mountain bike events and are highly involved in the mtb industry. I would highly recommend them for all of your mtb needs.
4 November 2026
Unprompted review
Great pricing
Great pricing, sent follow up email explaining the qhole process and bike came exactly as stated. Very professional shop, highly recommend.
I couldnt be happier!
23 October 2026
Love my Gravel my new Gravel Bike
I had a great experience with my new gravel bike purchase. It came with very left to install. Took 15 minites and i was on the road.
23 October 2026
Jenson's closeout deals are the best
Jenson's closeout deals are the best! The website is user friendly and the shipping updates are great.
23 October 2026
Support took quick action on my request.
3 November 2026
Unprompted review
Thno protection for productere was no packing for the…
There was no packing for the product--handlebars--
they were alone in a box.
20 October 2026
My go to place
I love that you have a price range to find exactly what I want just a replacement or a high end upgrade and I love the sale on bikes love getting nearly half off the price
21 October 2026
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