Great customer service, responsive to emails. Good quality products. I have ordered a number of times and never been dit. This last time i had to wait for something, as was out of stock, but when i en... See more
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My lathe stopped working and I thought it could be the motor . I contacted Axminster and they sent me a replacement one straight away. I tried this motor but no joy , so I contacted Axminster again a... See more
I have been purchasing tools from Axminster for over 20 years. All most of my woodworking machines are Axminster: Drill press, sanding thicknesser, Belt sander, band saw, grinder, even my bench.... See more
The team at Axminster are truly customer centric. I had an issue with one of the two packages not arriving due to the courier company and Tony at Axminster was following up daily. Nevertheless I ended... See more
Company details
About Axminster Tools
Written by the company
Built on a foundation of strong customer service values, Axminster Tools are a family business located in the South West of England and distributing across the globe. Axminster Tools has established itself as a market leader in the mail order woodworking tools and machinery industry offering an award-winning friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Contact info
Unit 10 Weycroft Avenue, EX13 5PH, Axminster, United Kingdom
- 03332 406406
- cs@axminstertools.com
- axminstertools.com
4.7
Excellent
102K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Purchased a lawn feed/universal…
Purchased a lawn feed/universal spreader. Arrived well packed in under a week. Competitively priced. I would buy from this company again.
21 April 2026
Just what I needed on the website and…
Just what I needed on the website and delivered on time . Parts are top quality too
21 April 2026
The people at Axminster are very…
The people at Axminster are very professional and friendly. Especially Lucy in customer services.
21 April 2026
My home is in Cork
My home is in Cork, southern Ireland. I placed an on line order with Axminster on Thursday afternoon, 16th April '26. The order was delivered to my home at 11.30AM on Saturday 18th April '26. The fastest delivery I have ever received from Axminster.
Well done Axminster.
16 April 2026
Ordering and payment was easy and item…
Ordering and payment was easy and item arrived well packed however l do not like Evri as a courier.
21 April 2026
Latest delivery from Axminster
Pretty much a standard answer now for Axminster, everything tickety boo,as described,on time,no worries no dramas.
21 April 2026
Right product quickly
21 April 2026
Fantastic service from start to finish…
Fantastic service from start to finish with excellent delivery times, there was a slight issue with my order which was promptly resolved with an email to customer service, I will definitely be returning
21 April 2026
Excellent service
Ordered a medium sized machine late on Monday evening. Received on Wednesday morning. Usual excellent service from Axminster. This should be the norm but many retailers do not meet this standard. Axminster never disappoints
21 April 2026
Everything arrived safe and sound
Everything arrived safe and sound, and were delivered quite quickly.
20 April 2026
Good tools BUT delivery is a concern
Good tools at fair prices BUT they have sneakily move to Evri for delivery - slow and unreliable
20 April 2026
Great service and advice ,brilliant…
Great service and advice ,brilliant delivery time.
20 April 2026
Prompt fast delivery
Prompt fast delivery
Item competitively priced
Confident in after sales service
20 April 2026
Nothing to complain about
Nothing to complain about, everything was as described and arrived perfectly packaged
20 April 2026
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