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POWERTOOLMATE Reviews 

17,535
•
TrustScore 5 out of 5

4.8

Tool Store
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Review summary

Created with AI, based on recent reviews

Considering 2,576 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and the excellent quality of the products they receive. Many people praise the fast and reliable delivery service, often noting that items arrive sooner than anticipated. Reviewers also appreciate the smooth ordering process and the overall positive service provided. However, some customers also noted occasional issues with delivery, such as parcels getting stuck in transit or being delivered to incorrect addresses. A few other people also felt that the received product sometimes did not match their order or expectations.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the pricing, frequently highlighting competitive and great... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality and fair prices of items... See more

Service

Users describe positive interactions with service, consistently highlighting its speed, reliability, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers praising the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been looking to purchase a good quality 2nd fix Nail Gun for a while and found the Dewalt online at a very good price. Account creation and purchase was quick and easy, with the option to pay instal... See more

Rated 5 out of 5 stars

Easy to navigate website and quick delivery. Even quicker if you’re willing to pay. Cheapest & best value online site I’ve found so far. Also really helpful & responsive propel that helped with my li... See more

Rated 5 out of 5 stars

Found this company via an internet search for something I couldn’t source locally. Impressive website and had the product I wanted at a competitive price. Ordered easily and it arrived earlier than... See more

Rated 5 out of 5 stars

I had a problem with a delivery that had been possibly taken by porch pirates. The customer service team were exceptional at helping out with quick personal responses, no bot chat. Items were sent... See more

Company details

  1. Tool Store
  2. Battery Store

About POWERTOOLMATE

Written by the company

At Powertoolmate, we pride ourselves for providing top tools at rock bottom prices, with expert product knowledge and efficient customer service. If you need to talk to us about anything, please call 01752 854246 or email us sales@powertoolmate.co.uk FLASH DEALS SHOP NOW MILWAUKEE DEWALT MAKITA FESTOOL Stockists of many brands including the market leaders, Milwaukee / Dewalt / Makita / Festool plus plenty more. We are always adding new quality Power Tools, Power Tool Accessories, Hand Tools and Storage options to our catalogue of products. To stay up to date with what flash deals we have and the latest product releases, make sure you join our Powertoolmate Exclusive Deals Facebook group.

Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(17,535)

2,551 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic people to buy from I had a…

Fantastic people to buy from I had a couple of queries to ask and they were brilliant in letting me know so made my decision to buy that much easier.
Delivery of stuff was outstandingly quick so it's all a plus from me also prices were good so great company to buy from and any information you want they are on hand aswell.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Company

Easy to understand the website
Arrived the next day as stated
Overall a great experience with this company

10 July 2026
Rated 5 out of 5 stars

Great company

Great company. I was able to finance an expensive tool. Probably the only site that provided this service. Very helpful. Packages delivered on time and in perfect condition. 5 starts no doubt!

9 July 2026

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