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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've been really happy working with Avask, and a lot of that is down to our account manager Yashvi. She's been incredibly helpful and flexible throughout our time together, always responsive and wi... See more
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We transferred our VAT representation to AVASK this year, and the only regret is not making the switch sooner. Their team has been consistently responsive, professional, and proactive at every step. A... See more
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We are very pleased with the service provided by our Tax consultant Shu Chun (Iris) Hsieh. She is a gem and provides a great customer service. She is always available to help and assist whenever we h... See more
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Company details
Written by the company
We are AVASK, an international firm of tax experts with a well-reputed specialism in global e-commerce expansion, international taxation, business consultancy, and advisory services. AVASK works with the most outstanding and proactive professionals to deliver excellent value for more than 10,000 e-commerce sellers and companies across the world. We have a presence in the UK, Europe, the USA, UAE, China, and Australia, and our collective eyes are set on the horizon, looking for new marketplaces and opportunities to enhance and enable our clients’ businesses to flourish and grow. Our drive and ambition are focused solely on building success through cross-border activities by delivering clear and simple advice and devising new strategies that will ensure growth and development. AVASK knows that understanding indirect tax obligations in the global marketplaces can be a daunting task and a littered minefield, which is why we employ the best consultants and tax experts who are solely focused on eliminating those tax issues and allowing you to focus on your primary concern: running your business. We further believe in building strong client relationships and personally tailoring solutions to help our clients reach their business goals and objectives. The whole AVASK team is completely committed to providing clients’ businesses with the highest quality of service and a highly entrepreneurial mindset. Our team are also fluent in many of the world’s languages, including English, French, German, Spanish, Italian, Greek, Russian, and Polish, along with Arabic, Mandarin, and Cantonese. We are proud to celebrate that our customers are at the heart of everything that we do, which is why our mantra is: WHAT MATTERS TO YOU, MATTERS TO US...
Contact info
United Kingdom
- avask.com
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent first contact experience
Cristian was very friendly and professional, he helped me understand a topic I didn't know and solved my doubts.
23 July 2026
Unprompted review
Onboarding
Morgane is a credit to Avask Onboarding. Helpful, professional, friendly and problem solver.
20 July 2026
Unprompted review
Reply from AVASK
Hi Nicola,
thank you so much for your kind words!
We're delighted to hear Morgane made your onboarding experience so smooth, with her helpfulness, professionalism, and problem-solving approach.
We'll be sure to share your feedback with her.
Best regards,
Giulia
Issue resolved thanks to excellent support
I would like to update my previous review following the resolution of our case.
While my initial feedback regarding the communication issues and delays throughout the process still reflects my experience at that time, I would like to give a special mention to Mia for the way she handled the situation once she became involved.
Mia took ownership of the case, provided reassurance, and helped resolve an issue that had been ongoing for some time within just one day. I really appreciate her professionalism, responsiveness, and willingness to help get this sorted.
Thank you, Mia, for turning a frustrating situation into a positive experience. Your support made a real difference.
14 July 2026
Unprompted review
Reply from AVASK
Hi Jenny,
Thank you so much for taking the time to update your review, we really appreciate it.
We're sorry that the initial experience wasn't what it should have been, but we're delighted that Mia was able to take ownership of the case and resolve it so quickly and professionally once involved.
We'll be sure to share your kind words with her, this kind of feedback means a lot to us.
Thank you again for your patience throughout the process.
Best regards,
Giulia
Everything is ok!
17 July 2026
Unprompted review
Reply from AVASK
Hi,
thank you for your feedback! We're glad to hear everything is going well.
We look forward to continuing to work and grow together.
Best regards,
Giulia
Exceptional Amazon Tax Support from Jasmeen Fagura
I would like to sincerely thank Jasmeen Fagura for her excellent support with our Amazon tax services. She has been consistently professional, knowledgeable, responsive and extremely helpful throughout the entire process.
Tax compliance across Amazon marketplaces can be complex, but Jasmeen always explains everything clearly, answers our questions promptly and makes us feel fully supported. Her attention to detail, reliability and friendly approach have made a real difference for our company.
We are extremely satisfied with the service received and would highly recommend Jasmeen and AVASK to any business looking for competent and trustworthy support with Amazon VAT and tax matters.
16 July 2026
Unprompted review
Reply from AVASK
Hello,
thank you so much for taking the time to share this thoughtful feedback
! We're delighted to hear that Jasmeen has provided such professional, knowledgeable, and reliable support throughout your Amazon tax compliance journey, and that she's been able to make a complex process feel clear and manageable.
Her attention to detail and friendly approach are exactly what we strive for, so it's wonderful to see them recognised.
We'll be sure to share your kind words with Jasmeen.
Thank you also for recommending AVASK, we truly appreciate it!
Best regards,
Giulia
Professional team with a genuinely customer-centric approach
We have been working with AVASK on VAT and now on EPR compliance across several European countries.
What stands out most is not only their professionalism but also the people behind the company.
A special thank you to Anna Valchanova, our Account Manager, for her guidance and support, and to Morgane Peron, who has been helping us navigate the complex EPR compliance process. Both have been incredibly patient, responsive, and willing to explain every detail until everything became clear.
What I appreciate most is that the team is genuinely customer-centric. They don't simply answer questions—they take the time to understand your business, your constraints, and help you find practical solutions. That combination of professionalism and a truly human approach is becoming increasingly rare.
Thank you to the whole AVASK team. We look forward to continuing our cooperation.
15 July 2026
Unprompted review
Reply from AVASK
Hi Pavel,
thank you so much for this wonderful, detailed feedback!
We're truly delighted to hear that both VAT and EPR compliance across multiple European countries have been handled so well, and that Anna and Morgane have made such a positive difference with their patience, responsiveness, and clear guidance.
What you describe, taking the time to really understand your business and finding practical solutions together, is exactly the kind of customer-centric approach we strive for, so it means a lot to hear it recognised.
We'll be sure to share your kind words with Anna, Morgane, and the whole team.
Thank you for your continued trust, and we're very much looking forward to continuing this journey together!
Best regards,
Giulia
Overall I'm satisfied
7 July 2026
Unprompted review
Reply from AVASK
Hello Emanuele,
thank you for your feedback! We're glad to hear you're satisfied overall.
If there's anything specific we could improve to make your experience even better, we'd love to hear it.
Best regards,
Giulia
Reply from AVASK
Hi Terkel,
thank you so much for your kind words and excellent rating!
We're really glad to hear you had a great experience with us.
Best regards,
Giulia
Digital but personal
They make you feel someone is personally taking care of your business. They are always helpful and quick in response. Digital but personal.
13 July 2026
Unprompted review
Reply from AVASK
Hello Horst Mueller-Wieland,
thank you so much for this lovely feedback!
"Digital but personal" is exactly the balance we strive for, so it means a lot to know you feel genuinely taken care of.
We're glad our team has been helpful and quick to respond: we'll be sure to share your kind words with them.
Thanks again for choosing AVASK!
Best regards,
Giulia
I had a great experience working with Vittoria
I had a great experience working with AVASK, and Vittoria Puccetti in particular, on getting our German VAT de-registration sorted. Vittoria was responsive, clear, and easy to work with throughout the process, she made what could have been a confusing, stressful process feel straightforward, kept us informed at every step, and even sorted out a credit note for us without any hassle. Really appreciated her help getting us fully set up and squared away. Would recommend AVASK to anyone needing support with international VAT.
1 July 2026
Unprompted review
Reply from AVASK
Hello Sporting Goods Seller,
thank you so much for this detailed feedback!
We're delighted to hear that Vittoria made the German VAT de-registration process so smooth and stress-free, and that she kept you informed and on top of everything, including the credit note.
We'll be sure to share your kind words with her. It's fantastic to know she made such a positive difference.
Thank you also for recommending AVASK, it means a lot to us!
Best regards,
Giulia
A trustworthy company and the team
I was very impressed by the representative’s prompt, accurate, and professional response. They took the time to fully understand our needs and provided clear, practical advice. I look forward to building a long-term partnership with them.
10 July 2026
Unprompted review
Reply from AVASK
Hello,
thank you so much for your kind words! We're delighted to hear you received such prompt, accurate, and professional support, and that our team took the time to really understand your needs.
We'd love to know who you worked with, so we can make sure they get proper recognition for it!
We're also really looking forward to building a long-term partnership with you.
Best regards,
Giulia
Great!
I I have received wonderful support from Kieran. He knows what he is doing. The advices he gave me helped me a lot and I am most likely going to use their services.
9 July 2026
Unprompted review
Reply from AVASK
Hello Michal,
thank you so much for your feedback! We're really glad to hear Kieran's advice was so helpful and that you had a great experience with him.
We'll make sure to share your kind words with him, and we look forward to potentially welcoming you as a customer soon!
Best regards,
Giulia
Positive Experience with Expansion into Germany
The business development officer, Morgane Peron, was very helpful, responsive, and patient with helping me navigate my expansion into the German market. It can be very confusing to learn about all of the requirements for selling in Germany as a USA-based Amazon seller, and Morgane helped me make sense of it all.
8 July 2026
Unprompted review
Reply from AVASK
Good morning Ryan,
Thank you so much for sharing your experience!
We're delighted to hear that Morgane made your expansion into the German market so much clearer and less overwhelming.
Navigating a new market's requirements can definitely feel daunting, especially as a US-based seller, so it's great to know she was able to guide you through it with patience and responsiveness.
We'll be sure to pass along your kind words to her.
Thanks again for choosing AVASK for your expansion journey!
Best regards,
Giulia
Excellent customer service
Excellent customer service, he is amazing chap who really knows the business and handling queries. Thank you Kevin
7 July 2026
Unprompted review
Reply from AVASK
Good morning,
thank you so much for your kind words!
We're really glad to hear you had such a positive experience and that our team could handle your queries so well.
Would you mind letting us know who your point of contact was? We'd love to make sure they get the recognition they deserve for the great work.
Best regards,
Giulia
Reply from AVASK
Good afternoon,
thank you for your feedback, we're glad to hear you're satisfied with our service!
If there's ever anything more we can do to improve your experience, please don't hesitate to reach out.
Best,
Giulia
Outstanding support from AVASK Spain and Jesus Andujar
We have received a truly 5-star service from AVASK Spain, especially from Jesus Andujar.
Jesus has been incredibly supportive, proactive and committed throughout the whole process. He did not just provide standard assistance; he genuinely understood our business, took ownership of the situation and helped us move forward with clarity, speed and confidence.
For an e-commerce company like ours, having the right partner for international compliance, VAT and Amazon-related matters is absolutely critical. AVASK Spain has proven to be a professional, reliable and high-value partner, and Jesus has personally made a real difference.
His communication, involvement and willingness to help have been outstanding. We truly appreciate the effort, the guidance and the support received.
Thank you Jesus and thank you AVASK Spain. Highly recommended for any e-commerce business looking for serious, professional and effective support.
2 July 2026
Unprompted review
Reply from AVASK
Good morning Miguel,
Thank you so much for this wonderful review! We're delighted to hear about your experience with AVASK Spain, and especially with Jesus, whose proactivity, ownership and genuine understanding of your business clearly made a real difference.
This kind of dedication is exactly what we strive for when supporting e-commerce businesses navigating international compliance and VAT.
We'll be sure to pass on your kind words to Jesus and the wider Spain team, they'll be thrilled to read this.
Thank you for trusting AVASK, and for such a generous recommendation!
Best,
Giulia
I had a wonderful experience wExcellent and Professional Service!orking…
I had a wonderful experience working with Khaled Khaled and Lewis Sweeting. As a seller based in South Korea, navigating the complex EU VAT and EPR regulations felt daunting at first. However, they provided exceptionally clear explanations, tailored advice for my Amazon store, and handled everything with great professionalism. Even with the time difference, their communication was seamless and prompt. I highly appreciate their outstanding support and strongly recommend AVASK to anyone looking to expand their business globally!
4 July 2026
Unprompted review
Reply from AVASK
Hello,
thank you so much for sharing your experience! We're delighted to hear that Khaled and Lewis made navigating EU VAT and EPR regulations feel so much clearer, and that their communication remained seamless despite the time difference with South Korea.
This kind of tailored, responsive support is exactly what we aim to provide to sellers expanding internationally.
We'll be sure to pass on your kind words to both of them.
Thank you for recommending AVASK, and best of luck with your continued growth in the EU market!
Best,
Giulia
I registered for VAT in various…
I registered for VAT in various European countries with AVASK, and everything went very smoothly. Special mention goes to Sofía Rivas for her professionalism and efficiency, which greatly expedited the process. Highly recommended.
1 July 2026
Unprompted review
Reply from AVASK
Hello Luciano,
thank you so much for your kind words! We're delighted to hear your VAT registrations across Europe went smoothly, and we'll be sure to pass on your lovely feedback to Sofía, she'll be thrilled to know her professionalism and efficiency made such a difference.
Thanks for choosing AVASK, and for the recommendation!
Best,
Giulia
They handled the process with ease and…
They handled the process with ease and were very informative.
3 July 2026
Unprompted review
Reply from AVASK
Good morning Adria,
thank you so much for taking the time to share your feedback!
We're really glad to hear the process felt smooth and that our team kept you well informed along the way.
We'll be sure to pass on your kind words to the team involved.
Thanks again for choosing AVASK!
Best,
Giulia
Exceptional Support from Gianni Calandriello — A True Professionalged AVASK on behalf of an…
AVASK has been an excellent compliance partner on a recent EU Pan-European FBA VAT engagement for one of my international clients. From start to finish, the experience has been professional, responsive, and refreshingly transparent qualities that are not always easy to find in the multi-jurisdictional VAT and compliance space.
My primary point of contact throughout was Gianni Calandriello. I can genuinely say the experience has been one of the most positive I have had in this space.
Gianni is responsive, clear, and technically sound. When I raised a nuanced question about Pan-European FBA VAT registration requirements, an area where there is a lot of conflicting information circulating from third-party sources, Gianni provided a well-reasoned, documented, and honest response. He was transparent about what AVASK could confirm from official Amazon guidance and equally transparent about what should be verified directly with Amazon Seller Central. That level of professionalism and integrity is exactly what I look for in a compliance partner.
As a Fellow Chartered Management Accountant (FCMA) and ACCA Regional Mentor advising international clients on tax and compliance matters across multiple jurisdictions, I hold the firms I work with to a very high standard. Gianni and AVASK have earned a firm place on my panel of trusted EU compliance partners, and I will not hesitate to bring future clients to them.
Highly recommended, especially working with Gianni directly.
Bilal Azhar
International Finance, Tax and Business Consultant
+92 334 5444 902
3 July 2026
Unprompted review
Reply from AVASK
Good morning Bilal,
thank you so much for this incredibly detailed and thoughtful review.
We're delighted to hear about your positive experience with our Pan-European FBA VAT service, and we completely agree, transparency and technical accuracy are non-negotiable when navigating such a complex area.
We'll make sure to pass on your kind words to Gianni, who will be thrilled to hear such positive feedback.
Thank you for trusting AVASK with your clients' compliance needs, we look forward to continuing to support you and your international client base.
Best,
Giulia
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