Numeral Reviews 

111
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company, noting the overall quality and reliability of the service. Customers frequently praise the seamless onboarding process and state that the platform makes managing sales tax incredibly easy, efficient, and stress-free. Reviewers consistently appreciate the helpful staff and responsive support team that make complex administrative tasks much more manageable for businesses. However, some customers also noted that response times could occasionally be very slow and general communication frustrating when unexpected issues arose. A few reviewers experienced significant delays in getting their state tax registrations properly handled or receiving timely answers to critical inquiries.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that it saves valuable time and provides great peace... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a wide range of experiences. Many... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform is intuitive, easy to... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the team for... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable during setup and onboarding. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched to Numeral for several D2C companies we own or manage because our existing providers were not easy to work with. To start, Numeral does white glove migrations, making switching seamless an... See more

Rated 5 out of 5 stars

It's my first year using Numeral but so far it seems to work perfectly, no maintenance required, easy setup. Other apps seem to have my team constantly fixing issues. Not with this one.

Rated 5 out of 5 stars

By far my favorite sales tax solution. Selling on shopify into many states is a pain when it comes to taxes. I dont have the skillset nor do i want to develop it. id much rather pay numeral to handle... See more

Rated 5 out of 5 stars

I haven't been using this program for very long yet. So far the setup was pretty easy, communication has been fantastic, and the first filing approval request came to my inbox and was easy to submit.... See more


Company details

  1. Tax Preparation Software
  2. Accounting Software Company

Written by the company

Numeral is the trusted solution for U.S. sales tax, VAT, and GST compliance, used by 3,000+ businesses. We help companies automate indirect tax compliance from end to end, including nexus monitoring, registrations, real-time tax calculation, filings and remittance, exemption certificate management, and tax notice monitoring. Numeral supports sales tax, VAT, and GST compliance across 70+ countries and integrates with 30+ ecommerce, billing, accounting, and ERP platforms. Businesses can also connect directly through Numeral's tax engine and API. Numeral is built for growing ecommerce, software, distribution, wholesale, and manufacturing businesses that want to spend less time managing tax compliance as they scale. Our technology combines automation and AI-native capabilities with expert human support throughout onboarding, filings, and ongoing compliance.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(111)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solid

Plugs a need and they execute well for standard work. Sometimes when there is a non-normal action needed the team needs some prompting to get it done but overall good experience.

14 November 2025
Rated 5 out of 5 stars

Great customer service

Running a Business is fun until you have to do taxes, and fill out forms through the state. I'm so glad to have Numeral on board. The customer service has been very helpful.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Huge time saver

The team was very helpful from the start getting me on boarded and setting everything up. The software is easy to use and they file my taxes monthly so I dont even have to worry about it.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Eliminated my stress!

This was the most stressful part of running a business for me, I'm so grateful this platform exists and is so easy to use!!!! Also incredible customer service.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing CS and experience

Amazing CS and experience. They have changed the e-commerce sales tax and nexus and taken it to a whole other level with their pricing and structure. It is so easy and user friendly and no more stressing or over paying clients on top of paying their sales taxes. It has been such a great partnership and I don't know why every e-commerce account is not on it!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Full white glove service

Full white glove service. They're accurate, thorough and walked me through the entire onboarding completely. I no longer have to worry if I'm compliant with any regulatory agencies which is all I can ask for. The setup process was done with a real human which goes a long in establishing a relationship and letting me know the company is hands on and care about their customers.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Numeral is great for small businesses

Numeral has been super great to work with! At first their nexus tracker was a huge help as we were growing the business and now that we're filing in 9+ states it's so nice to have a service provider that can handle it all end to end for us. Gives us a ton of time and bandwidth back each month to know a crucial part of our business operations is well taken care of. We're excited to continue to grow with numeral.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Definitely Worth It

I highly recommend Numeral. As a small business owner, I was overwhelmed when my small business hit nexus thresholds in several states. Registering and filing in individual states would take so much valuable time, and I wanted the peace of mind that everything was filed accurately and on time.

Numeral made this process so simple! Their account manager helped me get set up, and they have filed all my state taxes. It's such a relief and definitely worth it for the peace of mind.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Numeral solves a real problem for me and saves a lot of time and expense. Great solution and better than others I've used in the past. Highly recommended.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far

Great experience so far! The team is fast, responsive, and very knowledgeable. They made the entire process smooth and were always available to answer our questions. Highly recommend!

2 June 2026
Unprompted review
Rated 3 out of 5 stars

What's going on??

I chose Numeral as our tax service provider for their easy to use platform and friendly and helpful customer service that wasn't too sales-y. Recently, they have been harder and harder to get ahold of, and inquiries and problems are just dropped. For example, I asked to stop filing in one state, they said they cancelled it, and then it was never cancelled and keeps filing. We were trying to set up EU taxes with them, but it's been over a month of trying to onboard and being left dry, even though we already signed the contract with them. The software also seems glitchier and more incomplete. Very frustrating confusing!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Simple, Smooth, and Reliable

Numeral made the entire sales tax process incredibly easy and stress-free. From the initial registration to ongoing support, everything was smooth and well organized. The team was always quick to answer my questions and walked me through each step, which made the process much less intimidating. Their portal is also very user-friendly and easy to navigate. Overall, it's been a great experience, and I highly recommend Numeral to any business looking for a simple sales tax solution.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely enjoy using numeral.

I absolutely enjoy using numeral.. i once used competitor apps like avalera and taxjar and we're continuously disappointed in their services in customer service, especially

After finding numeral, everything has been smooth sailing, and I wouldn't change a thing, get numeral.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Running my business is a full-time job…

Running my business is a full-time job and having Numeral help me with my state tax filing monthly has been such a relief. It has kept me up-to-date and compliant while I’m running every single angle of my company. Their service has been professional and easy to navigate. I absolutely recommend Numeral for anyone that needs help filing their state taxes.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Working with Numeral has been a dream…

Working with Numeral has been a dream experience! When we were on the lookout for a sales tax software, we evaluated over 7 providers, and landed on Numeral for multiple reasons. Their customer experience/support has been second to none, they offered an all-in-one pkg so we could be fully hands off, their price was reasonable, you felt like a valued customer as opposed to a number and their guarantee offering. When we decided to move forward w/ them, it proved to be the right decision, and continues to remain true every day. We've had no audits, have had a seamless experience each time we reach threshold with the required alerts and registration, and their customer service is very responsive with a setup Slack channel. Highly recommend!!

16 July 2026
Unprompted review

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