Complianz Reviews 

The first answer on a support request was by a chat-bot. This was not the best.
Later Sahar replied on the support request. Excellent service, thank you very much, Sahar.

Great customer service
When I couldn't figure it out using the documentation on the website, I contacted customer service. They responded quickly, and the representative walked me through the process step by step. Thanks to their help, it's working now! I would have given it 5 stars, but the documentation on the website leaves something to be desired.

I got premium license but got no support. Contacted them with error more than a week ago and got no aswer. Contacted again via AI chat that told me that they will get back to me and no answer. So yes I paid for plugin that is not going trough TCF validator and our AdOPS are telling us that problem is with the CPM. Useless license..

Hi,

I did have some CSS problems with Complianz.

After some help from support, the problem was fixed.

Now Complianz works perfectly.

Thanks to Sahar and the rest of the team.

Sahar was very helpful and answered every question i had

Although plugin compatibility became difficult within an older/customized WordPress environment and I was ultimately unable to successfully implement the cookie banner, the Complianz support team was responsive throughout the process and my refund was handled professionally.

The customer service is truly outstanding, even for non-paying customers using the free version of the plugin.

Roberto helped me with great patience and expertise!

Thank you so much!
Best regards, Martina

I have worked with Sahar and it was great. Could not be better.

Fast and effective support from Sahar. Thanks a million!

Easy to install and get going. Have what most website need

Just awful.

Where do I start? The error message about CMP and TCF. I contacted their support as my ads were not showing and wanted to get this sorted. Nothing. Radio silence.

While I admit it perhaps wasn't the best fit for my smaller blog and WooCommerce set up, it was heavy, difficult to understand, and plain and simple, very user-unfriendly. The guidelines and information are badly written.

In the end, after a week of hair pulling, I deactivated it, and went with the pro-version of another company.

Great and fast support! My issue with the license and login was solved quickly and professionally. Very helpful team, highly recommended.

Sahar and Antonio from support were extremely helpful. They responded to my questions quickly and were able to fix the issues I was having in no time.

cannot recommend this if you have a german website. There are problems that we have since months and all they say, if they answer at all is that now they found an even more complicated issue. I asked them to inform us of their refund policy since we need to get a solution that works - no feedback at all. There is also no escalation contact. Pathetic

Great support from Sahar. Fast and effective.

Support is frustratingly bad and long still waiting.

Excellent support, friendly dialogue and competence in what they do. I had an issue due to a slightly more complicated theme and they helped provide a solution. Thank you.

My experience with Complianz has been 100% positive. It fully covers my needs for both cookie management and privacy compliance on my company website. The setup process is clear and comprehensive. The ability to automatically update the scan for new cookies is extremely convenient, as is the option to translate the generated documentation.

There is a high level of design customization to match your brand, along with options to manage the layout for both desktop and mobile. I had a few minor needs, and the support contact (Mr. Roberto in my case) was fantastic. Email responses were fast, direct, helpful, and professional.

I absolutely recommend Complianz from every point of view.

This plugin is great for one thing — beg for money to upgrade to the Pro version. The free version doesn't include the basic EU cookies compliance any more, so it's essentially useless.

Use CookieYes instead if you want free GDPR functionality and Consent Mode v2 enabled, otherwise your cookie is not "legal enough" in 2026.

Update: if you're using Google services like Analytics, GDPR is not enough for "core functionality", you have to also respect DMA via V2 signals. Maybe their Pro version does that, but there are free plugins that do that, for example the abovementioned one.