tanya millard

United Kingdom

Reviews

Review of The Gym Group


Rated 1 out of 5 stars

I am disgusted with service I didnt get…

I am disgusted with service I didnt get from the gym,I joined the gym 1/08/26 all went fine until the 25/08/26 I couldnt get into the gym it wouldnt accept my pin so I went to the app it said rejoin,I thought there was a glitch,I tried to look for one of the trainers but none didnt seem to be around.so I had to go back home,I tried to phone them but the number no longer exists apparently,I started a chat got no where.i sent an email waited a couple of days got no reply.i was angry,frustrated and disappointed,but the day after I got an email saying that they were aware there was trouble with the app etc however it has been rectified,that made me more angry cause i had been ill for a while so when I got better I had to rebuild my strength up again so I had to join again,but my last gym should've gone on until 01/09/26 but it didnt so I lost money and gym time 😡

25 August 2026
Unprompted review

Review of Trainline


Rated 1 out of 5 stars

A nightmare my train was cancelled the…

A nightmare my train was cancelled the other one was delayed we changed platform twice then that was cancelled so my original ticket for 5.01pm I didnt get home till 8.40pm cause the train we all got on didnt stop at most of the stops it was supposed to it went straight to brighton but we wasn't told that until we was on the train so we was told to change at angmering i thought sod it im not lugging my suitcase of again and waiting 45 minutes for another train to brighton that could also get cancelled i live in hove so I got off at brighton had to get a bus to Hove.i couldnt get refund cause the ticket been used.off course it been used but for the train I booked and one after through no fault of mine 😡😡😡

27 June 2026

Reply from Trainline

Hello Tanya,
We are truly sorry to hear about the incredibly frustrating journey you experienced with multiple cancellations and unexpected route changes. We understand how upsetting it must have been to arrive home so much later than planned, especially with the added inconvenience of your luggage and having to take a bus. We appreciate you sharing your detailed feedback. If you would like further assistance regarding the same, we request you to contact our customer support on the following link: https://support.thetrainline.com/en/support/tickets/new
Thanks again,
Sakshi

Review of Lebara Mobile (UK)


Rated 1 out of 5 stars

Right now im angry and disgusted with…

Right now im angry and disgusted with them.they refuse to deal with a dispute i put I n 22rd Jan 26 they kept fobbing me off,on line u apply for a monthly phone plan but they take £25 however if ure not eligible then that £25 is immediately returned to u.well it dont im still waiting,they dont answer any emails u send, basically they ignore u.so im still out my money and they are holding it, they blamed my why I dont know,feeling angry is an understatement and recommending them ABSOLUTELY NOT

22 January 2026
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thanks for taking the time to leave a review. It is very disappointing to hear you feel this way and we would love the chance to put things right. As you left your contact details when leaving the review, a member of my team will reach out to you ASAP.

John-Paul Patten
Business Operations Director

Review of Revolut


Rated 1 out of 5 stars

Right now im angry and disgusted with…

Right now im angry and disgusted with them.they refuse to deal with a dispute i put I n 23rd Jan 26 they answer 1 email with a rehearsed script but dont answer any more im still out my money no answers,no replies im left frustrated angry and stressed I certainly wont be recommending them

22 January 2026
Unprompted review

Reply from Revolut

Hi there!

We're sorry to hear that your experience with us has resulted in such a review.

Based on the information provided in your Trustpilot review, We have requested our in-app chat team to reach out to you through the in-app chat for assistance. Please log in to your account, and you will be able to find the chat on the ‘Home’ page and respond to our team when you have a moment.

If you have any further questions or concerns, feel free to redirect them there, as our team will be able to assist you.

Thank you for your understanding.

Review of Primark


Rated 1 out of 5 stars

Disgusting service

Im disgusted with the service I received from primark staff and how they made me feel.i bought a pair of platform ugg like boots less than a month ago I havnt worn them every day u can see i havnt, yet on both souls they completely split,I took them back to the store in brighton with the receipt I was told they couldn't change or refund them as they had been worn etc we argued but she wouldn't give me anything.i left humiliated, angry,out of money and out of boots absolute disgusting customer service,I have pictures and receipt

12 December 2025
Unprompted review

Review of Evri


Rated 1 out of 5 stars

No delivery twice no reason

They were supposed to deliver yesterday mon 24/11/25 but they were unable to but didn't give a reason so again it was going to deliver today 25/11/25 between 16.00-18.30pm by marc however around 17.00ish i got another message saying the same thing again no reason, u can't even contact the courier,it's an evri pickup point with full postcode, I go away tomorrow to see family and that was parcel with Xmas presents in.so im fuming and everything else

25 November 2025
Unprompted review

Review of Virgin Media


Rated 1 out of 5 stars

Worse company

I paid just over the minimum amount they requested to switch me back on 2 days later they restricted me again I need to pay over £100 to switch me back on.im a single person with health issues including mental health i work from home so I can get a wage,now I can't,they wouldn't give me an extra 5 days payment extension,then he stopped the WhatsApp chat and it went straight back to the bot and was treated like a brand new customer,I literally cried my eyes out has made my anxiety go through the roof,now I'm looking into other companies to take the place of virgin,

16 February 2025
Unprompted review

Reply from Virgin Media

Hi Tanya.

Thank you so much for your review. We're sorry to hear you feel that way about us. Trustpilot is a third party review site and, as such, we're afraid that we have no access to account information, nor are we able to enter into a conversation with you to assist here directly. This is why we post a variety of available contact methods to assist you in getting the help that you need ASAP. We also have a variety of ways to contact us for help or support and we've listed a few below for you.

Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7803 089 684
Facebook: https://www.facebook.com/virginmedia
X (fka Twitter): https://twitter.com/virginmedia
Forums: https://virg.in/VMforums

Review of Shopify


Rated 1 out of 5 stars

DISGUSTING & WORRYING

Disgusting.ive never heard off these people until £25 was taken from account.i contacted my bank and shopify and said I never signed up for anything no need to etc the bank said its pending so they can't do anything until company takes it.this shopify said to send bank proof over I did,ref number I did etc,then they wanted more and more.sign into the account they said and close it.i can I sign into an account I didn't open or know about.im more worried about how they took money from my account.im still £25 down £25 I can't afford to loose.im angry and frustrated.do they take money often from random people for no reason 😡

18 November 2024
Unprompted review

Review of InPost UK

Review of Course Gate


Rated 5 out of 5 stars

Certificate received

After some misunderstanding etc I finally got my certificate I'm so happy to receive it.it was a very good course to do I would recommend them :) 😀

29 February 2024
Unprompted review

Review of Aquacars

Review of The Range


Rated 1 out of 5 stars

Nightmare experience

I was visiting my daughter and granddaughter in southsea and we went to the range near there cause she had the car she wanted to buy big stuff for her new home and some Christmas decs.the baby fell asleep so we decided to have some lunch there b4 we got the big stuff.we walked past the cashier to look at the food she said sorry our tills broken so can't serve you.mu daughter said u couldve said that before we walked past.she said I did I said u didn't and we walked away she said I bloody did I said did u just swear at me etc.she continued to be irate and said you are not my mother I'm over 18 I can do what I like.if some shop staff and customers was not there noone would have beleaved it.i was shaking upset stunned etc.the manageress of the warehouse was brilliant cannot fault her luckily she heard most of.my daughter took the baby out so she wouldn't wake up.our christmas decs was refunded.but I was annoyed for my daughter cause she didn't get her big items for her new flat.that was the main reason we went there.we wish now that we just did the whole shop in one go.a nightmare experience.i have emailed them all I got was an apology and the appropriate action was being taken :(

28 November 2023
Unprompted review

Reply from The Range

Hello,

I am sorry to hear about the issues which you have encountered with the store on this occasion. This is not the level of service that we aim to provide and I hope you can accept our sincere apologies for any inconvenience caused. We take all complaints very seriously and I can assure you that will be fed back to our operations team here in the head office and the area managers to the store so we can look into this and improve on the service provided and the customer experience.

Kind Regards

Judy