I have used this company a few times and they NEVER put the personalised card in so my friends never know it's me who sent them gifts. Very frustrating. Also someone sent me a littel muslin duvet thing once when i had my baby and it smelt like diesel and the company didnt do anything about it. FOr the few times i havse used it for new mothers and as a new mother it has caused me a lot of stress! Will not use again.
1 July 2026
Unprompted review
Reply from My 1st Years
Hello, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how disappointing and frustrating this must have been. We're sorry to hear that the personalised gift messages were missing from your orders, as we appreciate how important it is for recipients to know who has thoughtfully sent their gift. We're also concerned to read your comments regarding the muslin comforter you received, as this certainly isn't the standard we aim to provide. We take all customer feedback seriously, and we're disappointed that we've let you down on more than one occasion. Your comments have been shared with the relevant teams so they can investigate these issues further and help prevent them from happening again. We'd really appreciate the opportunity to look into this for you. If you could please contact us directly via email with the subject 'Trust Pilot - Shannon (order number)', we'd be more than happy to review your experience and see if there's anything we can do to help. Best regards, Shannon-Management Team My 1st Years
THE ABSOLUTE WORST COMPANY IN EXISTENCE. Absolute crooks. Charging me a fortune (nearly £500) for 'wear and tear' when i was away and didn't use the car for most of my hire period. I have hired many cars, am an experienced driver and i have NEVER experienced this rip-off company who tries to pull a fast one and literally does not care about the customers experience. Avoid avoid avoid this company should be SHUT DOWN.
ABSOLUTE CROOKS The lot of them. Made the grave error of hiring TWO cars - BOTH of them had damage reports though i had barely driven them, and on colleciton, i was told that they were fine. Even if it was one but the fact is SO many people have had this EXACT issue with them. Just trying to swindle innocent people out of money this is TERRIBLE i am reporting you guys!
I wish i read these reviews before i went and got the tesla. A flurry of people trying to get me to go and collect before Christmas (after being told it would be delivered) and now post christmas i am trying to find out when i will be getting this car..... absolutely zilch from the sales team. Nothing for weeks! How can you operate a business like this? I still don't have the car after waiting months... and no update.. .nothing!
Revolut itself, brilliant app. Revolut business, it's a no from me. Just dealt with my business manager who gave me one word answers and when i questions him on the way he spoke to customers his reponse was 'No problem happy to help'. Shocking customer service from one individual.
28 November 2025
Unprompted review
Reply from Revolut
Hello. Thank you for leaving us a review.
We apologize for the dissatisfaction caused by our team. We recommend you to raise your queries with our support team via the in-app chat by following these steps:
Tap on your profile picture or initials (top left corner) Tap Help > choose the relevant category Select the topic that matches the issue Review the article If further help needed, tap the ‘Chat with us’ button on the bottom of the screen where it says "Need more help".
The lovely team went above and beyond to meet my needs. Very few packshot photographers are consistent with their quality at a good price but PMP really are. My go-to now for jewellery photography.
the WORST bank of all time. Was told that my business account was going to be closed and had under 3 months to set a new one up - RIGHT in our busiest Chritsmas period. Unhelpful, never anyone to answer your call .SO glad to be leaving.
It's been a bit of a gamechanger for us since using PL. I love that we don't have to rely on traditional marketing methods that can feel spammy at times like email marketing and that PL has our back. Would love more guidance on the creative but the entire team is supportive, always responsive and a delight to work with. Big shout out to Ljiliana who's been a dream to work with!
20 January 2025
Unprompted review
Reply from &Allies
Thank you so much for your review and kind words!!!
Noted on creative - we are implementing a creative strategy into the agency to underpin and support our media buying efforts. This will be another game-changer in the agency which we're excited to roll out.
What a brilliant online business. Bought a few things, they are SO soft, sent 2 of the 4 pieces back and my god this is the simplest and most user friendly returns process. Online retailers take note! Trying to bring it to my online jewellery business so any tips please pass on! xxx
TERRIBLE SERVICE - do not use if you want to avoid scammers and thieves! Incredibly distressing for a small business in our busiest Christmas period that only 50% of our parcels were delivered and the other 50% lost, stolen and DAMAGED.